Question: What Do I Do When Captivate's Print Screen Does Not Work?
I'm using Adobe Captivate 4. When I try to create a screen capture using my keyboard, I press print screen but instead of a Captivate screen capture, SnagIt opens. What can I do to create a screen capture using Captivate? I would prefer not to close SnagIt.
Answer: You can easily change the key used to create manual screen captures. While print screen is the Captivate default, there are often programs that have already started on your system that have laid claim to the keyboard command. Since you say that you do not want to close the conflicting program, open Captivate's Preferences. Go to the Keys category and enter a different keyboard shortcut into the manual screenshot area instead of print screen.