Question: I've been using Macromedia RoboHelp HTML X5. I am considering upgrading to Adobe RoboHelp 9. Before I do so, do you know if RoboHelp 9 will open my project? I know that X5 is very old at this point but if RoboHelp 9 rejects my X5 project, I'm stuck using X5.
Answer: Yes, your X5 project, while old, will upgrade. I have tested this on RoboHelp X5, RoboHelp 6, RoboHelp 7 and RoboHelp 8 projects. The upgrade to RoboHelp 9 process took just a few moments for each of the four projects tested. If your X5 project is large, it might take time so be patient. If it seems like RoboHelp has stopped running during the upgrade process, let it alone. More often than not, the upgrade process will conclude without issue.
Thanks for this. I have been considering exactly the same upgrade from X5 to 9 and your post has set my mind at ease.
Posted by: Jenny | June 30, 2011 at 06:00 AM
Thanks for this as well. My job is considering the same upgrade from X5 to 9 and your post has answered my question!
Posted by: Cyndi | December 08, 2011 at 08:55 AM