Adobe Captivate: Preview In Browser Fix

by Kevin Siegel, COTP During our live, online beginner Adobe Captivateclass, you learn about previewing your project pretty quickly. You will find the following menu items in the Preview drop-down menu of a standard project: Play Slide, Project, Next 5 slides, In Browser, HTML5 in Browser, Preview in SCORM Cloud, and In Adobe Edge Inspect. The two modes that I use the most are Next 5 slides and In Browser. Next 5 slides is awesome if you want to get a quick look at some of your slides but don't need to see them all; In Browser is great if you want to get a more acurate representation of what your published lesson will look like to a learner and test all of the interactivity. It is worth noting that I mentioned the meu items you'll see in a standard project. If you're working on a Responsive Project, the Preview menu is a bit different. In the first image below you'll see the menu items I listed earlier. In the second image, notice that In Browser is missing along with HTML5 in Browser. Because Responsive Projects are only HTML5, prevewing a Responsive Project opens a web browser just like previewing a standard project In Browser.

Previewing in my web browser has always worked perfectly... until it didn't. Suddenly, and without warning, when attempting to preview in my browser, I saw a brief blink on my display but that was it. Fortunately, I was able to fix the problem pretty easily. (It wasn't a Captivate problem but a Windows 10 problem caused by a recent Windows update.) I clicked Start on my Windows Taskbar and went to Settings. From there I clicked System and then Default apps.

Once within the Default Apps screen, I changed my default browser to Microsoft Edge. Then, back in Captivate, I was delighted to see that my In Browser preview worked once again.

While I am not a Microsoft Edge user and rely more on Google Chrome, I found that selecting any browser besides Edge didn't work at first in Captivate. However, after changing the default browser to Edge and confirming Captivate was once again working, I went back and set my default browser to Chrome.

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Kevin Siegel, CTT, COTP, is the founder and president of IconLogic. Following a career in Public Affairs with the US Coast Guard and in private industry, Kevin has spent decades as a technical communicator, classroom and online trainer, public speaker, and has written hundreds of computer training books for adult learners. He has been recognized by Adobe as one of the top trainers world-wide.