The Logical Blog by IconLogic

Free eLearning calculator helps determine your development effort

One of the most common questions we hear during our live, online eLearning classes is, "How long does it typically take to create eLearning using Adobe Captivate, Articulate Storyline, or TechSmith Camtasia?"

The answer depends upon several factors:

• what is the total playtime for the course (in minutes)?
• how much voiceover audio will there be (in minutes)?
• what is your comfort level using the development tool?
• how much access do you have to media such as images and videos?
• how much interactivity will you have in the training?
• how much help do you have?
• is the training teaching a life skill, a software simulation, or a video demo?

We've created a calculator to help you estimate the effort necessary to develop eLearning content.

Adobe Captivate & Articulate Storyline: Round-Tripping With Microsoft Word

by Kevin Siegel   

How do you collaborate with Subject Matter Experts (SMEs) who aren't Adobe Captivate or Articulate Storyline developers? Specifically I'm talking about text content. How many times have you gone back and forth (and back and forth again) with your SMEs, changing a word on a slide here, removing a comma there. Maddening, right?

Wouldn't it be great if you could export the text from your eLearning projects into Word, get your SMEs to make their changes in the document (using Word), and then import those changes back into your project? That kind of workflow is a dream, right? Nope. The workflow exists today in both Captivate and Storyline and the process is simple.

Adobe Captivate

Open or create a Captivate project and choose File > Import/Export > Export project captions and closed captions.

In the Open dialog box, name the resulting document, specify a save destination, and click the Save button. (You will be notified when the captions have been exported.)

Click Yes to open the document in Word.

The captions will appear in a Word table. There will be five columns: Slide ID, Item ID, Original Text Caption Data, Updated Text Caption Data, and Slide. You can make any changes you want to the Updated Text Caption Data, but you should not change any of the other information. The Slide ID identifies which slide your edited captions go to. The Item ID identifies which caption goes with which caption data.

 

Make your editorial changes; then save and close the Word document.

The final step is to to import the edited text back into Captivate. Choose File > Import/Export > Import project captions and closed captions. Find and open the document you edited in Word. A dialog box will appear confirming the number of captions that were imported. Not only will the edited content be imported, but formatting changes made to the Word document, such as making text bold or italic, are also retained.

 

Articulate Storyline

 

The process of round-tripping between Articulate Storyline and Microsoft Word is just about the same as it is in Adobe Captivate.

Open or create a Storyline project and then choose File > Translation > Export. In the Open dialog box, name the resulting document, specify a save destination, and click the Save button.

 

In the resulting Word document, SMEs can make any needed content changes in the Translate this column area of the document and then return the edited document to you.

 

The final step is to simply choose File > Translation > Import and open the edited Word document.

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If you'd like to learn more about eLearning, come hang out in my next eLearning basics mini course. And if you'd like to learn more Captivate, Presenter, or Storyline, we've got a great collection of live, online classes for you. 

eLearning: Become a Pedagogical Agent

by Jennie Ruby 

If you've taken any of our Adobe Captivate, Adobe Presenter, or Articulate Storyline classes, you are probably aware that these programs provide a selection of screen characters--cut-out pictures of professional actors in business, medical, or business-casual clothing posed as if they are talking to you. They are intended for use as a kind of avatar of the trainer.

There is research that shows that using a screen character as a pedagogical agent or learning coach, who speaks informally and appears to be giving the lesson, increases learning. (My reference for this is Ruth Colvin Clark and Richard E. Mayer, eLearning and the Science of Instruction.)

Over the past few weeks, I've had multiple students ask how hard it would be to use themselves as the learning coach. Believe it or not, becoming a pedagogical agent is easier than you think.

 

Put Your Picture into the Lesson. Place a professional head shot of yourself, your trainer, or expert on the introductory slide (including job title, credentials, etc.), and then have that individual record the audio narration for the project.

 

Create your own screen characters. Photograph your expert on a green screen background for a full set of screen characters in various poses. The IconLogic Blog has a whole series of articles on how to do this:

 

Green Screen Part I

Green Screen Part II

Green Screen Part III

Green Screen Part IV

 

Create cartoons of yourself or your in-house experts. You can use the images over and over in on-going training videos. Here is one article to get you started: Using Bitstrips Characters.

If you don't have specific, known individuals in your company to act as your learning coaches, you are not stuck with the same four or five actors that come with your software. You can purchase additional screen characters from The eLearning Brothers. Or you can just make good use of some inexpensive clip art. By trimming out the background in ordinary office photographs, you can get some nice effects.

 

Whether you use generic actors or your own home-grown experts, screen characters are an excellent way to add the personalization, engagement, and local feel that will bring your eLearning to the next level.

 

Once you have your screen characters, how do you know what to make them say? Join me for an afternoon mini course on writing voiceovers to find out.

Adobe Captivate: Text Hyperlinks

by Kevin Siegel   

Over the years I've had more than a few eLearning development clients ask us to create links to web resources on a slide. There's more than one way to accomplish the task. Over the next couple of weeks I'll discuss some of my favorite techniques. Up first, text hyperlinks.

To create a text hyperlink, select some text (the text can be contained within a text caption or a smart shape). Then, on the Properties Inspector, select the Style tab. From the Character area, click the Insert Hyperlink tool. 

 

 

From the Link To drop-down menu, choose Web Page. Next, type a web address into the field.

 

Prior to clicking the OK button, visit the drop-down menu to the right of the web address. I think it's a good idea to select New from the list of options. (This will ensure that the page that appears after the learner clicks is a new page or tab, rather than a page that replaces the current lesson.)

 

 

 

When previewed in a web browser, the text hyperlink will look similar to the image below. If clicked, the learner will be taken to the web address you specified in the Link To area.

 

  

 

Should you change your mind about the text hyperlink, removing the link is as simple as selecting the text and, back on the Properties Inspector, clicking the Remove Hyperlink tool.

 

 

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If you'd like to learn more about eLearning, come hang out in my next eLearning basics mini course. And if you'd like to learn more Captivate, Presenter, or Storyline, we've got a great collection of live, online classes for you.

See also: Object Hyperlinks

Designing Mobile Learning with Adobe Captivate (Free Online Adobe eLearning User Group Event)

Wednesday, February 25, 7:00-8:00 p.m., Eastern
Location: Live, Online... You Can Attend from Anywhere in the World! 
Price: Free!

Presented by Joe Ganci

More and more people are using mobile devices to access content. You know this and realize that the mobile world is different than the desktop world. You're ready to take the plunge into designing and developing true mobile learning, but where do you start?

During this session, Joe will explain the pros and cons of including certain instructional design features and show how to design and develop alternatives for those elements that will not work on mobile devices. In addition, Joe will discuss features that you may find advantageous when implementing mobile learning. Joe will also make himself available for questions and answers and hopes you'll weigh in with your own observations and experience!

In this session, you will learn to:

• Apply the correct features to a mobile learning design that will also work for desktop.
• Avoid features that will cause you problems in your design. 

Sign up for this live, online session here.

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Joe Ganci is President of eLearningJoe, LLC, a consulting and training eLearning company located outside of Washington, D.C. Joe has been involved in every aspect of eLearning development since 1983.

Articulate Storyline: Recolor Art

by Sally Cox  

 

One of my favorite hidden gems in Storyline 2 is an obscure feature called Recolor Art. It allows you to alter the color of an object within Storyline-not affecting the original art, but merely "recoloring" it within the project.

 

In my workflow as an Instructional Designer, I create my own artwork in Adobe Illustrator and export as transparent PNGs. This works out nicely, but there are times when I need to create rollovers from icons or buttons. I want to avoid returning to Illustrator to create separate versions. Enter "Recolor Art."

 

In the image below there are a few examples of icons you might use in your eLearning project. I'll demonstrate how to use Storyline's Recolor Art feature to alter the Hover state, creating a rollover.

 

 

To begin, select your artwork (remember, transparent PNGs work best) and open the States panel by selecting the word "States" at the bottom of the Storyline window.

 

 

Click Edit States, click New State, choose Hover from the drop-down menu, and then click Add.

 

 

You've created the Hover state; now you'll alter the appearance. With the Hover state still open, select the object on your slide. Then right-click and choose Format Picture.

 

 

Choose Picture from the menu at the left and then click the arrow next to Preset.

 

 

You'll find a number of options for recoloring your art, and you'll see the categories listed above the icons. No Recolor means you see your original image. Color Modes and Dark Variations are the ones that give the best result, for me. Experiment with Brightness, Contrast, and Transparency for different effects.

 

These are limiting however, so if you want more, go to Blend.

 

Choose a Color from the Blend section and apply a Blend Mode. These behave just like Photoshop Blend Modes and give you a variety of effects based on the color you choose.

 

 

If you don't like what you've done, you can click Reset Picture, or use Storyline's Undo command.

 

When you're done with Recolor, click Close. Lastly, and most importantly, click Done Editing States in the States panel to save the changes.

 

Here are examples of before (left) and after (right) applying the Recolor feature to an icon. It can always be removed later, and edited as needed. Any way you cut it, it's a real timesaver!

 

 

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Looking for training on Articulate Storyline? Check out our live, online instructor-led Storyline classes.

Learning and Development: Effective Videos, Part 2

by Matthew Pierce  

In last week's article about creating effective eLearning videos, I wrote about video viewership and the ideal length for a video. This week, it's all about keeping viewers interested and the best information to present.

 

Keeping viewers interested

One of the prime reasons that viewers turn off to video is because the delivery of content doesn't engage or appears as boring. The TechSmith Viewer study dug into what makes content uninteresting. There are many ways to be considered boring, just a few of them include: 

• A dull or monotonous speaker
• Content is by nature boring
• The pace of delivery is too slow
• The information is a repeat from earlier delivery of material
• A bad approach has been decided and taken

Overcoming some of these hurdles can be challenging. Audiences can be subjective and depending on your audience size, you may need to determine what is the least problematic approach, without letting the video become too generalized or plain--which will also cause viewers to stop watching.

 

What is the best information to present?

 

Some participants in the study indicated that they actually wanted different information from what was provided in the videos they had seen. This can be subjective as we can't always deliver what they want versus what they need, but we should keep in mind that viewers, especially learners, do tend to have a good gauge of whether the information achieved its objectives. When viewers wanted different information, we found that they were missing details. If the content was instructional in nature, they found there wasn't enough step-by-step instruction. Also, on many occasions the content of the video was not accurately reflected in the description, which can lead the viewer down the frustrating path of starting a video only to discover that it doesn't meet their needs.

 

Finally, viewers indicated that instructional and informational videos were not specific enough. It's easy as a content creator to assume how much any one of your viewers may already know. And since it can be difficult to pre-assess knowledge and deliver just what is needed, testing and being open to feedback from your audience is critical to success.

 

Conclusion

 

As we move into a digital era where video content is becoming king, technical communicators need to find a fine balance between creating videos that achieve their purpose and understanding how their viewers will best consume their content. One cannot exist without the other.

 

The best video will be created by a person who has considered the content, how it is delivered, the amount of details, and even the amount of time to ensure it does not fall flat with viewers. In comparison to entertaining videos, instructional and informational videos need to work a little bit harder to win over audiences; but through a variety of settings, and interesting approaches viewers can stick to your content like glue.

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If you'd like to learn more about eLearning, check out IconLogic's eLearning basics mini course. And if you'd like to learn TechSmith Camtasia Studio, Adobe Captivate, Adobe Presenter, or Articulate Storyline, we've got a great collection of live, online classes for you.

See also:  Learning and Development: Effective Videos, Part 1

Learning and Development: What Makes Videos Effective?

by Matthew Pierce  

 

When you think of what a trainer or instructional designer (ID) does, the first thing that comes to mind is probably not video communication. Nevertheless, video is becoming a larger and more important piece of their workload. While it is still not so common that they will need to work with video daily, it is beginning to have more impact on their daily lives; ID's and trainers will now need to be ready to create videos for their work. 

Because video is growing in usage for the learning and development space, TechSmith Corporation wanted to better understand what makes a great video. If you can determine the attributes that make a video great, perhaps you can reverse engineer those pieces and apply them to your own videos. TechSmith's Viewer Research Study comprised 1900 participants from a variety of roles and industries including financial services, education, government, healthcare, manufacturing, software design and development, and more. The majority of participants fell within the age range of 25 to 64.



Because there are different purposes for videos, questions were asked to help determine what type of video they were thinking of during the research. The types of video were narrowed down to three: Entertainment, Informational, and Instructional. For our purpose, we focused our research on learning from those who were considering informational and instructional video. 

Let the Experiments Begin 

Among the key learning of the research, there are lessons that everyone who is considering creating a video should consider, which when applied will help guide us to creating better and more effective visual content. Like all research, I invite you to run your own experiments and validate the research in your environment and for your particular audience. 

Video Viewership 

With the rise of YouTube, Vimeo, and other video sharing sites, the amount of video being consumed on the web is increasing. According to a report from Cisco, online video users are expected to double to 1.5 billion in 2016. While a lot of video viewership will be focused on entertainment and its increasing ubiquity, not all of it will be. Some portion will be focused on information delivery and instruction. As video viewing increases, there are points you should understand about how to create better videos, which will allow for better engagement and enable you to achieve your end goals. 

Some of the results of the study give insight into viewer habits, which may help you make sure you shape the learner experience. For instance, instructional and information videos are watched most in the morning and the evening. This could indicate that viewers are watching when they feel they have time. This leads to asking, what does the information delivery need that will allow the viewer to get the most from the information? 

Importance of video length 

For a number of years, I have taught people that videos need to be short, concise, and probably no more than three minutes in length. I have found that while this is still the case, it didn't take into consideration what viewers wanted. 

The data from the research indicates that for instructional and informational videos a higher percentage of viewers actually prefer longer videos (with the range varying between four to fifteen minutes in length). When looking at those that were flagged as good or great videos, the length of instructional and informational videos can sometimes be up to 10 minutes in length.



The length of the video may seem surprising; but with more context, it is understandable why a viewer would prefer a longer video. Think about the information you might want to deliver or something you would want to teach; it can be often difficult to condense that information down to a one to three minute video. In addition, other data points indicate that viewers want the right information that will guide and direct them. If the video has too little or too much, they aren't going to want to view it. While it's a difficult balance to achieve, you can solve the problem by asking appropriate questions. You need to understand the problem, and what information or instruction will help to provide the solution.

A number of survey participants indicated that they stopped watching a video because it was not the expected information, the wrong topic, boring, or uninteresting content.



As you start creating videos, remember you have flexibility in the length; but if you provide too much information that is not directly helpful or relevant, the video will be less effective.

Next week: Keeping viewers interested, and the best information to present.

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If you'd like to learn more about eLearning, check out IconLogic's eLearning basics mini course. And if you'd like to learn TechSmith Camtasia Studio, Adobe Captivate, Adobe Presenter, or Articulate Storyline, we've got a great collection of live, online classes for you.

See also: What Makes Videos Effective, Part 2

Adobe RoboHelp: Embed a Vimeo Video

by Willam van Weelden  

 

I have previously taught you how to embed YouTube videos in a RoboHelp project. While immensely popular, YouTube is not the only video site. This week, let's focus on embedding videos located on the Vimeo website.

First, access the Vimeo site, locate the video you'd like to use, and then click the Share button located on the video. 

Next, go to the Embed field and copy the embed code. 

Now that you've got the embed code copied, the rest of the work occurs in RoboHelp. Go ahead and open a RoboHelp topic, switch to HTML mode, and then paste the embed code in the topic as shown below. 

Lastly, you'll need to edit the HTML just a bit. In the src attribute, type http: in front of the url. 

Save the topic, generate the layout, and open the topic in your browser to see the embedded video.

Note: Vimeo includes a hyperlink with a description below the video. Retain this link unless you have the correct license for removing it.

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Looking to learn RoboHelp? We offer a live, two-day online RoboHelp class once a month. Feel free to contact us to learn other ways to meet your RoboHelp training requirements.

Articulate Storyline: Trim Videos

by Kevin Siegel   

 

You can easily insert videos into Storyline from just about any video format. All you need to do is click the Insert tab on the Ribbon. From the Media group, click Video drop-down menu and choose Video From File.

I was working on a project recently and inserted a video onto one of my Storyline slides using the step above. Upon previewing the slide, I saw that a portion of the video needed to be trimmed. Fortunately, trimming a portion of a video is just as easy as inserting a video... and you don't have to leave the Storyline application.

First, select the video on the slide. Next, click the Video Tools Options tab on the Ribbon.

At the left of the Ribbon, click Edit Video to open the Articulate Video Editor. 

  

Once you're in the Video Editor, click Trim.

  

By default, the first and last half-second of the video is selected for Trimming. All that you need to do now is extend or reduce the Trim Start and/or Trim End markers as needed to specify the areas of the video that need to be trimmed.

When you're done, click Save & Close and the video is trimmed. It can't get much easier than that. 

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If you'd like to learn more about eLearning, come hang out in my next eLearning basics mini course. And if you'd like to learn more Adobe Captivate, Adobe Presenter, or Articulate Storyline, we've got a great collection of live, online classes for you.