Adobe Captivate 3: When It Comes to Interactive Objects, Should You Continue or Should You Go?

When you add buttons, click boxes, text entry boxes or slidelets to a slide, you can select several options from the On Success area including: Continue, Go to previous slide, Go to next slide, Jump to slide, Open URL or file; Open other project, Send e-mail to, Execute JavaScript and No Action.

User interaction options in Captivate

Most users who insert an interactive object on a slide elect to use Continue. Why? Because Continue is the default action in the menu and many new developers simply don’t realize what the other options do or how they might be different.

I would recommend that you select one of the jump options instead of Continue, with Go to next slide being the one you are most likely to use in a standard project (without branching).

As a general production rule, I try to keep the number of objects on any slide to a bare minimum. For instance, in my simulations I only use one caption per slide, teamed with a single button or click box that holds the action until the user is finished reading the caption (the button normally says something clever like "Continue"). If more captions are needed to describe what’s happening on a given slide, I’ll duplicate the slide as many times as needed. While I’m not advocating that you create a project with hundreds of slides, a project that contains a more slides, each with fewer objects, actually streams better over the Internet than projects with fewer slides, but multiple objects per slide.

Using a minimalist approach to production (where I insert as few objects per slide as possible), I actually save production time. How? If I only have one caption on a slide, and a button or click box that uses a Go to next slide action instead of Continue, the result of a user click will bounce the user instantly to the next slide, regardless of how much "dead air" remained on the Timeline when I published the project. However, if the interactive object used the Continue action, the "dead air" would play after the user clicks the button. And that’s a maddening problem for you as a developer, where even a few seconds of "dead air" can throw off your project.

If you use a Go To action, you will no longer have to concern yourself with a sloppy Timeline (a Timeline with lots of "dead air"). If you’ve been properly trained to use Captivate, you were probably taught to keep the Timeline as clean as possible. That’s good advice. But you’ll no longer have to worry about "dead air" because the "Go To" action will basically ignore anything on the Timeline once the user clicks the button. The trick will be to fight your instincts and leave the "dead air" on the Timeline. It’s okay. The "dead air" will no longer hurt anything.

The picture below shows what I’d consider to be a sloppy Timeline. If your user were to click on the Click Box shown below, and the action was set to Continue, you’d be looking at more than two seconds of "dead air" before the end of the slide was reached and the next slide appeared.

Sloppy timeline

To prevent the "dead air" problem and still use a Continue action, you’d have to make your Timeline look like the picture below.

A beautiful Timeline... but what a waste of time!

Look, I’m not saying that the Timeline above isn’t pretty when compared to Mr. Sloppy just above it. It’s a real looker! However, if you spent time making the Timeline on all of your slides look like the picture above, I’m betting you added a significant amount of time to your work load. Give yourself a break… use the "Go to" actions instead of Continue. And as tempting as it is to make your Timelines pretty, go ahead and embrace the ugly… as shown in the first example above.

Got a Captivate production problem that’s making you pull your hair out? Email your problem and let others learn solutions from your experience.


Want to learn more about Captivate? Click here.

Questions of the Week

Question: Can I Edit My RoboHelp Glossary Outside of RoboHelp?

I’ve created a RoboHelp project with a Glossary and all is right with the world. Here’s my problem: I want to add a bunch of Glossary terms and definitions. It appears that I can only add one term and its definition at a time. Is there an external editor I can use that would make this process go faster?

Answer

The RoboHelp glossary is actually stored in a text file with a GLO extension. You will find the GLO file in your project among the other project assets such as the XJP (or project file). You can open the GLO file in any word processor (such as Word or NotePad) and copy and paste terms and definitions directly into the file. You’ll find this process much faster than adding them one at a time in RoboHelp via the Glossary pod.

Question: Can Captivate Record More Than One Screen at a Time?

Our medical imaging and reporting applications run on Microsoft Windows based PC systems with dual monitors. Is there any way that Captivate 2 or Captivate 3 can capture the processing from both monitors at the same time?

Answer

Excellent question! I don’t believe you can do that with Captivate. Of course, I only use a single monitor so I haven’t tested my theory. If anyone out there has gotten this to work, please let me know.

Question: FMRs Have Bloated My Captivate Output… What Can I Do?

I’ve used a significant number of Full Motion Recordings (FMRs) in my Captivate projects. When I publish the SWFs, the files are huge. Is there any way to compress the FMR SWFs?

Answer

  1. Choose Edit > Preferences.
  2. Select the Project category.
  3. Select Compress Full Motion Recording SWF file.
  4. Republish the project and you should see that the size of your SWFs have been lowered.

Got a question you’d like answered? Email me.

The Art of Words

by Quinn McDonald

There is a strong connection between words and art. Not just words used to describe art, but words that form art. Some words look bold and important, others are meant to slip over a page.

My world is on paper. But there are other ways to handle words. Jonathan Harris does it in cyberspace with the Word Count. He’s an artist whose entire body of work exists on computers. Part of Harris’s mind is an engineer’s mind, part is an artist’s mind. Harris created a list of the 86,800 most common words in the English language. He sorted them and posted them. The most common word is "the" and its number is "1." The words "of’" and "and" are in places 2 and 3. You can look up a word to see where it is or type in a position number and see what word it is.

Looking at them turns you into an instant numeric scholar. Click on "666" and you get the word "easy." There is some wonderful divine justice in that. "God" at number 376, is between "began" and "top." It starts to make sense after a while.

"Death" (number 454) is between "church" and "sometimes." There are words in sequence that make sense. "Running" and "Feet" and numbers 698 and 699. "Contagious" (2159) is just one over from "Feverish" (2161).  I live in the desert, so rain is an important word for me. It’s number 1584, followed, in order, by "reality," "welcome," and "clean." Coincidence? Sure, but it makes you think.

Harris wasn’t finished yet. He started a count to see which words people looked at most often and created another list-the Query List. What’s the most common word people looked up? Of course, "sex."

You can also see Harris as a speaker on TED-the conference of interesting ideas told by their fascinating creators. And read his 2007 story, the whale hunt.

Have some fun. Type in your birthday, your age, some special number. See what comes up. Words are art. In many ways.


About the Author: Quinn McDonald is a writer and nationally-known speaker who has achieved the "Professional" designation from the National Speakers Association. Contact Quinn through her website, QuinnCreative.com.

Grammar Workshop: When a Verb is Not A Verb

by Jennie Ruby

There are certain grammar terms that we hear over and over-and we don’t know what they mean: "Dangling participle," "run-on sentence," "split infinitive." They are typically used in the context of an English teacher telling us what is wrong with our writing, which is probably why we blank out on them. The truth is, these terms are useful in trying to understand what is going on in our sentences, or "parsing" them. Today’s lesson, then, is what is an infinitive?

We love verbs in English. Verbs are arguably the most important words we have. A verb alone can be used to create a sentence, like this one: "Run!" This is a complete sentence because the subject is the understood "you," the person the speaker is talking to. Verbs are so important in English that not only do we use one in every sentence, we also use verbs as other parts of speech. We use them as nouns, as adjectives, and as adverbs. One of the ways we do this is to use the infinitive form of the verb.

The infinitive form looks like this: to verb, where verb is any verb. Here are some examples of infinitives: to run, to eat, to see, to be.

When you see an infinitive in a sentence, one thing you know for sure is that it is not the actual verb of the sentence. Here are some examples of infinitives being used as nouns, adjectives, and adverbs:

  • To write clearly is one of a journalist’s main goals. (noun-the subject of the sentence)
  • To play well, you must practice. (adverb, explaining why you must practice)
  • The best place to eat is Jimmy’s Café. (adjective, identifying what best place)

For all practical purposes, the main thing to know about an infinitive is that it is not acting as a verb, and does not have a subject. The second thing to know is that infinitives can be split, but that some old-school teachers and readers do not believe it is correct to split them. Here are some split infinitives:

  • To boldly go where noone has gone before
  • To totally rearrange the furniture
  • To completely rewrite the sentence

In each case, the to part of the infinitive is separated from the verb part by an adverb. Your assignment this week: notice the infinitives in sentences you read and sentences you write. You may be surprised how common this obscurely named part of speech actually is.


About the Author: Jennie Ruby is a veteran IconLogic trainer and author with titles such as "Essentials of Access 2000" and "Editing with MS Word 2003 and Adobe Acrobat 7" to her credit. Jennie specializes in electronic editing. At the American Psychological Association, she was manager of electronic publishing and manager of technical editing and journal production. Jennie has an M.A. from George Washington University and is a Certified Technical Trainer (Chauncey Group). She is a publishing professional with 20 years of experience in writing, editing and desktop publishing.


Want help with a grammar issue? Email us your troubles and we’ll turn Jennie loose!

Link of the Week

RoboHelp Tips, Tricks and a Bunch More

Peter Grainge has a wonderfully helpful site for Technical Authors and users of RoboHelp, Microsoft Word and Flare.

On Peter’s authoring page, you’ll find varied topics such as:

  • Two methods of creating a link to another topic and opening it with a particular dropdown or expanding text hotspot displayed
  • Methods of creating dropdown text that will work in any editor.
  • Information on setting up buttons to enable the user to see and/or print all expanding and drop down text.
  • Problems encountered installing and activating RoboHelp

and more. Click here to get to Peter’s site.

Adobe Captivate 4: Keep on Wishing!

Updated: At Long Last… Adobe Unveils Version 4

Need training on Adobe Captivate 3?


Last month I posted an article in my newsletter with my personal "wish list" for Adobe Captivate 4 (keep in mind that I have no idea when Captivate 4 will make an apperance, only that it will be here sooner or later). You can see that article by clicking here.

During that article I encouraged fellow readers to submit their "wish lists," and I'd foward them to Adobe. I've received some interesting responses. Here are a few of them:

From Rod Ward:

  • How about having an extra tab on the Record Audio dialog for Closed Captions so that you could type your audio script into that tab or just cut and paste it from the Slide Notes tab. I write my audio script straight into the slide Notes and record. But then I have no easy way to get those exact words into Closed Captioning. It should all be doable from the same place.
  • I desperately want to see a true Drag and Drop question type. Currently we only have drag and drop questions that involve text. I want to use images. For example, I'm currently working on a project about office-based waste management. I want to be able to have questions where the learner has an object (e.g. a paper cup) appear on the screen, and they have to drag it into the correct disposal bin. Captivate can't do it. Frustrating. Dreamweaver's addin Coursebuilder used to do this about 5 years ago!
  • I'd like to see an option to apply styles to slides of differing types, sort of a template approach where attaching the 'stylesheet' slide to a given slide would automatically format the heading, background, and any elements of a given type.
  • I'd like to be able to assign an ID to a slide element such as a caption box, so that if the stylesheet said that caption was blue, all captions with that ID were blue. Then I could change those captions by changing just the stylesheet. Just like I can in HTML with CSS.
  • With everything that vector-based Flash can do, why do Captivate captions have to be based on bitmaps, and bitmaps broken up into five bits at that!
  • I'd like to have some text animations that were actually sensible, like the basic ones in PowerPoint. We have all these weird and wonderful text animations that morph into strange shapes, or where fish dive in and eat the letters… but nothing for where you just want the text to fly in from the sides of the screen, or just wipe right to reveal. Why would these be so hard to achieve?
  • I'd like just a little more power in the audio editor. How about some preset effects to make my voice sound a bit more compressed or de-essed?
  • I'd like to be able to assign keystroke shortcuts to common actions like adding silence to a selected area of audio. I'd use this a lot for cutting out noise between words.
  • I want to see Captivate over time allow you to do some more sophisticated animations of individual objects, like you can do in Flash. Currently all I can do is fade things in and out. I want to be able to tween a picture. Zoom it in or out. Move something from one spot to another etc. And I'd like to be able to select these options from the drop-down, just like I currently do for fades.

From Tim Lucas

  • Ability to base styles on CSS files
  • Option to either embed or store externally any FMV Files (I don't mind it being outside–better for option use and bandwidth utilisation.)
  • Question slides that allow the user to drag an image to a text equivalent (or vice versa)
  • Not sure how it would work, but an ability to 'Go Back to Last Slide' (without coding it in Flash), especially in heavily branched applications
  • Make it easier for Non LMS Client to get data into an Excel/Access Database

From Jean Church:

  • One of my main concerns is file size.  There is a bug in Captivate 2 that has not been satisfactorily addressed in Captivate 3.  I have had no success with the workarounds.  This problem just needs to be fixed.
  • There is little info on the 508 compliance topic.  More info needs to be included in their Help files.

From Steve Rigdon:

  • I have some animations and interactions that were written in Flash ActionScript 3.0, that work fine when published in a SWF file and run with FlashPlayer 9. However, they don't work at all when I import them into Captivate 3.0. In Captivate, they seem to run when they appear via the Insert > Animation dialog box, but then once they are placed in Captivate, they don't show up at all when I Preview > Project (or press F4). What was on the stage shows up, but none of the ActionScript 3.0 code works.
  • I found out that there is no direct communication between AVM1 sandboxed SWF files, and AVM2 sandboxed SWF files. Captivate publishes to ActionScript 2, which only runs in the Adobe Virtual Machine 1. Sadly, it appears that my ActionScript 3.0 code won't work in Captivate.
  • It would be nice if Captivate 4 accepted ActionScript 3.0 Animations.

From Jay Herman:

  • Get rid of all the modal dialog boxes–edit-in-place combined with floating properties boxes is a much better approach.
  • Allow embedding of audio on a slide with a playbar (not the project playbar).
  • A version that runs on Mac OS X!

What's your wish for Captivate 4? Send it to me and I'll post your wish here.


Got a Captivate production problem that's making you pull your hair out? Email your problem and let others learn solutions from your experience.

Want to learn more about Captivate? Click here.

Questions of the Week

Question: How Can I Stop the Skin Menu From Grabbing the TAB Key?
We are using Adobe Captivate 3 for a simulation that requires a user to press the Tab key to continue to the next slide.  We are also using the Menu feature of the Cap 3 skin.  With this combination, when the user presses the Tab key on the keyboard as instructed, the slide is advanced, however, the Menu is activated and expands to it’s drop down state! Any ideas to get around this problem?

Answer

As you’ve probably seen, the menu feature found in the Skin is a bit limited. Without adding a JavaScript to the HTML code that would alter they way the TAB key works in your SWF, I don’t know of a direct way to change the TAB sequence so that the menu wouldn’t be activated. I’m hopeful that an improved Skin menu will be part of Captivate 4.
Question: How Can I Email Published EXEs That Won’t Get Fired by My Firewall?

We’re planning to email a published Captivate project to a colleague for review. If we publish a SWF, we’ll have to worry about the client sifting through all of the published files in the attachment to start the correct file. We cannot send a published EXE because it will be blocked by the Firewall. And we don’t have an FTP server. Any ideas on how to get this to my client short of burning a CD and sending it overnight?

Answer

You can publish a standalone project and send it via a free FTP service like YouSendIt.com. Since the user will essentially be downloading the files from YouSendIt instead of as an email attachment, the EXE won’t be blocked by the email server as a virus.

Efficiency Tips of the Week

Adobe Captivate 3

If you’ve used Captivate’s library at all, you probably already know you can drag assets from the library and onto your slide. Nice! But did you know you can drag audio objects from the library and onto a slide object? Oh yes! In fact, dragging audio files from the library and onto a slide object is the same as showing the Properties of an object and using the Audio tab–just a bit quicker. (This tip was brought to you by Lisa Marie Johnson. Nice one Lisa!)

Microsoft Word

Ever tried to remove all of that horrible formatting that’s been applied to text in a Word document? Given up? Try this:

  1. Open a Word document or create a new one
  2. Mess it up (Select text randomly and apply bold formatting to some text, italic to others, apply a color to others. Hey go NUTS! No matter how horrible you make the text look, it won’t matter in a moment anyway.)
  3. Select all of the text (Edit > Select All)
  4. On your keyboard, press [ctrl] [spacebar]

    Bam! Double-bam! Just like that, all of that nasty formatting is gone!

Grammar Workshop: Just Among us Editors…

by Jennie Ruby

A question I keep getting from a friend of mine who works as an academic editor is: "What is the difference between among and between?"

Among is for more than two items and between is for only two items. Here are some examples:

  • Among the bills I received today was one from the cable company. (More than two bills)
  • Just between you and me, I think cable is just too expensive. (Only 2 people)

The common error writers make is to use between for more than two items, like this:

  • *Between the three of them, I like the Toyota the best.*
  • *We had to decide between the many options we had available.*

Sometimes between is correct when there are multiple items involved, but they are being compared one at a time:

  • There are only small differences between this car and each of the others we were shown.

I’d be happy to hear from anyone who has examples of sentences where the distinction is more difficult to make. The thing to watch for is that more than two items requires among.


About the Author: Jennie Ruby is a veteran IconLogic trainer and author with titles such as "Essentials of Access 2000" and "Editing with MS Word 2003 and Adobe Acrobat 7" to her credit. Jennie specializes in electronic editing. At the American Psychological Association, she was manager of electronic publishing and manager of technical editing and journal production. Jennie has an M.A. from George Washington University and is a Certified Technical Trainer (Chauncey Group). She is a publishing professional with 20 years of experience in writing, editing and desktop publishing.


Want help with a grammar issue? Email us your troubles and we’ll turn Jennie loose!

Step-by-Step for an Easy Business Plan

by Quinn McDonald

Business Plan. There, I’ve said it. Stop, stop! Please don’t run–I promise this will be a helpful article. No lecture, no finger wagging, just ideas for all of you who hate business plans.

The user-friendly business plan

Your business plan is a to-do list for your product, your service or yourself. You have a lot of things you’d like to do-sell your work, update your website, maybe add a shopping cart, add more classes or products to your current line. What should you do first? Create a business plan. It’s a simple (really!) way to help you get into action and do what you can afford.

Creating a useful plan

I’m a fan of simplifying big business projects into smaller steps, starting with deciding how many steps are manageable for you.

To keep track of my ideas, I write them all on index cards. One idea, one card. It keeps me from forgetting and helps me check on what I can do now, soon, or save for later. I save all the cards in a box.

Twice a year I sort the idea cards into a business plan. I create categories that work for my business right now, then sort the cards into stacks–product ideas, marketing ideas, plans for the future, office re-configuration ideas. (A layout that helps production can save time.) The last category is the most amazing one-sometimes the idea that seemed brilliant in February is not applicable by July. Sometimes a small idea becomes an important one.

Sorting through ideas

The next step is like playing solitaire. In each stack the cards that are most immediately useful are on top; others that may be useful later go on the bottom. Then I look at the whole big picture. It’s like a Tarot reading–but one in which you control your future.

For example, the top card in the idea stack might say, "Develop combination beginner/expert class" The top card from the product stack, "Discount coupons for people who have taken three classes." The top marketing card, "Sell mix-and-match class packs for discounts," and the office configuration, "use empty shelf in bookcase as production/assembly line for class notes and eval forms."

Next comes a to-do list of what needs to be done. Once I have the framework, I sort it by timeframe and money to see which ideas can be done in three months, which can wait. The list goes on my bulletin board. Keeping my achievable goals next to the ones just out of reach keeps me inspired and motivated.

If I have a good sales month, I check the list to see what previously too-expensive item is now affordable. It keeps me from impulse buying and keeps the dream of the business fueled.

If you aren’t a list-maker, you could just as easily create a calendar, a journal of ideas, or mind-maps to keep yourself on track. A colleague of mine, Debra Exner, a life coach and successful business owner in Phoenix, likes Excel spreadsheets for the flexibility of information she can keep (i.e., financial projections, project timelines, analysis). "I take the information and think about how to attract more of the clients I most enjoy, where to meet them, what makes me attractive to them, what sets me apart from other coaches in their eyes." The important thing here is to develop ideas that show you how to improve your business.

Creating a Formal Plan

If you need a bank loan for your business or you are going to rent studio or retail space, your business plan will focus on what the bank or landlord wants to know. Below are some websites that can help you create a formal business plan. Some of them contain useful templates that you can fill out without starting from scratch.

About the Author: Quinn McDonald is a writer and nationally-known speaker who has achieved the "Professional" designation from the National Speakers Association. Contact her through her website, QuinnCreative.com.