TECHSMITH CAMTASIA 9: Changes to the Duration Feature

by Kevin Siegel, COTP, CTT+

I recently received the following email from a reader of my TechSmith Camtasia 9 (Windows): The Essentials book. 

Hello Kevin,

I am really enjoying your Camtasia 9: The Essentials eBook that I purchased on Amazon recently, but I have run into a problem regarding how to extend the duration (pages 58-59) on the Timeline. 

I followed steps 1 and 2 on page 58 for the logo, but when I attempted to change (by typing) the Duration from 5 seconds to 20 seconds, I got the screen message “Please enter a number between .1 and 5,” and the time can’t be extended beyond 5 seconds. I am also attaching a screen shot so you can see the actual message. 

Camtasia-Error-Message-Page-58


I have tried grouping the items as directed on page 59 and then trying to extend the duration in that manner, but that method doesn’t work either. 

I am using Camtasia Version 9.1.2. Any suggestions you might have would be appreciated.

I was able to replicate this issue on my computer, but I found this strange because when I wrote the book, the Duration feature worked just fine (changing the Duration of a Timeline object pushed items on the same track to the right). I reached out to TechSmith support and received the following reply (and the fix).


Hi Kevin, 

Sorry for the delay – I wanted to confirm some information with the Camtasia team first.  This change was a deliberate change made in Camtasia 9.0.1.  The reason for the change was because of feedback that we were receiving from users, which was (as Matt mentioned) that projects were getting out of sync when extending frames and durations.  So, this change was implemented, and we also published this tutorial with best practices on using ripple move and extend frame (similar to duration). https://www.techsmith.com/tutorial-camtasia-ripple-move-and-extend-frame.html   I am really sorry for any trouble this change has caused!  Please let me know if you have any questions.

Kind Regards,
Nate
Senior Support Specialist

Whew! It's good to know that I'm not losing my mind. To get past the Duration issue, press the [shift] key on your keyboard and manually extend the playtime for the object on the Timeline (instead of using Duration feature).

Camtasia-manually-extend-duration

You can still use the Duration feature if there is enough space to the right of the selected object. For instance, you'll need a little over 5 seconds of space if you want to increase the Duration of an object by 5 seconds. Otherwise, you'll see the same error reported by the reader above.

TechSmith Camtasia: Multiple Object Formatting Made Easy

by Kevin Siegel Follow us on Twitter View our profile on LinkedIn View our videos on YouTube
 
When developing eLearning, one important goal is to ensure consistency from object to object. In addition, unless you're a top-notch designer you should use just a few fonts and a limited color palette. (Lest you run the risk of creating an eLearning lesson that, despite your good intentions, is visually overwhelming to your learners.)

This week I want to show you an easy way to ensure objects used in a project are formatted consistently. The key to project-wide Camtasia consistency lies in the use of multiple tracks.

When I develop in Camtasia, I create several tracks and add similar objects to those tracks. For instance, I might add alert callouts to one track, speech callouts to another.

In the image below, notice that there are two tracks. The formatting of the callouts in Track 2 are identical so they're fine. Unfortunately, the callouts in Track 1 are a mess. Notice that each of the callouts is formatted differently. 

Multiple caption formatting

The first step to consistency bliss is to lock the track that you don't want to alter. Since the callouts in Track 2 are fine, I locked the track via the lock icon to the left of the Track (the icon is shown below in its locked state).

Locked track

A locked track is easily identifiable on the Timeline thanks to the diagonal lines (as shown in the image below).

Locked track

I then selected all of the callouts in Track 1 by pressing [ctrl] [a]. (I could have also selected objects via [shift]-click (to select contiguous objects) or [ctrl]-click (to select non-contiguous objects). In the image below, all of the callouts in Track 1 are selected. It is worth noting that because I locked Track 2, pressing [ctrl] [a] did not select any of the callouts in Track 2.

Multiple formatting

On the Callouts panel, I changed the color of the selected callouts to Purple.

Color palette 

Still working on the Callouts panel, I then changed the shape of the callouts to a Filled Rounded Rectangle.

You can see the results in the image below. All of the callouts in Track 1 are now formatted consistently.

Callouts formatted

The big trick here was working with multiple tracks, combined with the ability to easily lock a track (eliminating the possibility of changing anything about objects in the locked track).
 

Looking for eLearning training? Check out these live, online classes.

TechSmith Camtasia: Backing Up and Sharing Projects

by Kevin Siegel Follow us on Twitter View our profile on LinkedIn View our videos on YouTube
 
While producing a Camtasia project, assets such as videos, images, and audio clips can be imported from your hard drive, a network drive, or other external resource.

During the development process, I always encourage my students to backup the project as often as possible (I backup at least once a day). Backing up a project can be as simple as dragging the project folder from your local drive to a network drive. However, if the assets you imported into the project are not in the project folder at the time you back up the project, those assets are not backed up and will be missing. If there are missing, moved, or renamed assets you'll get an alert box asking you to locate them when you attempt to open the backup project. 

Unable to locate a project asset. 

If you cannot locate (or update) the assets from other sources, you're in a heap of trouble because missing assets won't appear on the Clip Bin or the Timeline–nor will they preview or publish.

To ensure that all of the project assets are backed up (therefore avoiding the missing assets alert), you can create a zipped version of the project that contains everything (even linked assets).

The zipping process is simple: choose File > Export project as zip. Ensure you select Include all files from Clip Bin in zip. (This option is selected by default.) Select a network drive as your save destination. When backing up your project, a network drive would be preferable to a local drive… if your local drive goes down you've lost both your project and the zipped backup.

Export project as Zip 

Down the road, if you need to access the backup project simply create a new, blank project and choose File > Import zipped project

Import Zipped Project File 

All of the Clip Bin assets will be imported and those assets automatically added to the Timeline.
 
Looking for eLearning training? Check out these live, online classes.

TechSmith Camtasia Studio: Localizing Closed Captions

by Kevin Siegel Follow us on Twitter View our profile on LinkedIn View our videos on YouTube
 
Last week I wrote about the process of adding closed captions to Camtasia projects that help make your project accessible to learners with disabilities.

During a recent Camtasia class, a student asked about providing the captions in other languages than English (she was asked to create versions of her project in a dozen languages).

Localization of an eLearning project can present a tough challenge to any developer. Fortunately, it's fairly easy to convert Camtasia captions to different languages. Here's how.

In the image below, notice that I've already added the closed captions to my project.

Project with Captions 

After adding the captions, I ensured the captions and the voiceover audio were synced via the Timeline.

Captions synched with audio on the Timeline. 

At the bottom of the Callouts panel, I clicked Export captions.

Export captions 

I gave my caption file a name and, from the Save as type drop-down menu, I selected SRT. (There are two choices: SRT and SMI. They are basically the same type of Caption File except SRT files do not retain font formatting; SMI files do.)

SRT or SMI_ 

In the image below, I've opened the SRT file in Notepad. Then I replaced the English text with Chinese. (I used Google Translate for this test so if you speak Chinese, please forgive any errors.) When replacing the text, I was careful not to mess around with the numbers above each caption.

SRT open in Notepad 

Back in Camtasia, all that was left to do was to click Import captions and open the SRT file I had translated.

Import captions 
 
And in an instant, all of the captions were translated to Chinese.

Imported and localized captions 

Perhaps more important, the synching work I had done on the Timeline was retained.

Imported captions still in synch with the audio on the Timeline 

If you'd like to watch a video that demonstrates the process of localizing Camtasia callouts and importing/exporting, here you go.
***
Looking for Camtasia training? Check out this live, online class.

TechSmith Camtasia Studio: Adding Closed Captions

by Kevin Siegel Follow us on Twitter View our profile on LinkedIn View our videos on YouTube
 
Closed captioning (CC) allows you to provide descriptive information in your published eLearning project that typically matches the voiceover audio contained in your Camtasia project.

There are a couple of ways you can add closed captions to your project. During this post I'm going to show you how you can add the captions manually (by typing or copying/pasting from an existing script), and how to have Camtasia transcribe the voiceover audio using the Speech-to-text feature.

In the image below I've opened a project that already has audio on the Timeline.

Audio waveform on the Timeline 

To add closed captions, select the Captions tool. (Closed captions aren't the same as Callouts.)

 

If you'd like to listen to the audio and transcribe what you hear, click the Add caption media button. 

 

You can then press [enter] to listen to the voiceover audio and type what you hear. When finished, press [tab] and [enter] to create another caption.

Personally, I'm not a fan of typing/transcribing. In an ideal world, you would have a voiceover script (perhaps a Word document). In that case, typing and pasting between Camtasia and Word makes the process of adding the captions a painless process. (If you've never created a voiceover script, check out our voiceover script-writing class and learn how.)

If you don't have the voiceover script and you're not a fan of typing, check out Camtasia's Speech-to-text feature. To begin, bring up the Captions panel as if you were going to add the captions manually and then click Speech-to-text.

The Tips for Generating Accurate Speech-to-text Captionsscreen offers some awesome tips on making the process as smooth as possible.
 
 
 
Click the Continue button and Camtasia will scan your project and transcribe the audio for you.
 
 
While I found the Speech-to-text feature to be awesome, it was a bit hit or miss. For example, the first caption you see below ("The if the if the left half the") was actually background music. I have no idea why Camtasia attempted to transcribe it, but the results were just a tad off the mark considering there were no lyrics at all. The second caption was a fair attempt, but there were several typos. The third caption was actually quite good.
 
 
 
Getting rid of the unwanted caption is no problem. Simply right-click and choose Delete caption text.
 
 
 
In the images below, you can see the significant edits I needed to make to the second caption. Nevertheless, I found it faster to edit the caption as opposed to typing it manually.
 
 
 
 
And in the following two images, you can see how little editing was required to get the caption ready to go.
 
 
 
 
And in the image below you can see how the second caption appears in my produced eLearning lesson as a closed caption.
 
 
 
If you're like to see a video of the process of manually adding closed captions to a Camtasia project, check this out.
 
***
Looking for Camtasia training? Check out this live, online class.

TechSmith Camtasia Studio: Creating Branching Scenarios via Hotspots

by Kevin Siegel Follow us on Twitter View our profile on LinkedIn View our videos on YouTube
 
To maximize the effectiveness of your Camtasia Studio projects, you can add interactivity via a hotspot. The hotspots can allow your learners to jump to specific markers within a video, add hyperlinks to websites, and more.
 
To begin, open the Markers panel via View > Show Marker View. Position the Playhead on the Timeline where you would like a marker and either press the letter M on your keyboard or choose Edit > Markers > Add a Timeline Marker. Once the marker appears, you can name it (I've named the two markers below Home and Lesson 1: Creating New Folders).
 
Markers
 
Select a callout already on the Timeline and, on the Callouts panel, click Make hotspot. Alternatively, on the Callout panel, add a hotspot manually by clicking Transparent Hotspot
 
Make hotspot  
 
On the Callouts panel, click the Hotspot properties button to open the Hotspot properties dialog box.
 
Hotspot properties button 
 
You'll find the following options on the dialog box:
 
Pause at end of callout: Once clicked, the video stops based on the callout's end time on the Timeline.  
 
Click to continue: The learner must click the callout to continue viewing the video. 
 
Go to frame at time: The video jumps to a specific frame. You can enter the destination in hours, minutes, seconds, or frames.
 
Go to marker: The video jumps to a specific Timeline marker.  
 
Jump to URL: Opens a web page (enable the Open URL in a new browser window option to open the web page in a separate window).
 
Because my goal was to create a branching scenario where the learner decides which part of the lesson to take, I chose one of my markers from the Go to marker drop-down menu and then clicked the OK button.
 
Hotspot Properties
 
And that's it! To test a hotspot choose File > Produce and Share and select an output that includes the Smart Player.
 
Smart Player 
 
Two of my major beefs with Camtasia over the years has been 1) the snail-like pace of rendering a video (it would take so long I would frequently drink a few cups of coffee during the rendering process because I certainly couldn't do anything else in Camtasia while a project is rendering); 2) the inability to test a hotspot without first uploading the video to a web server.
 
I'm happy to report that TechSmith has removed my beefs and lowered my coffee consumption. Rendering speeds seem to be at least 50% faster in Studio 8.6 then previous versions; and you can now test a hotspot locally (no need to upload to a web server). If you find that you are unable to test without getting an error message or your production speeds are slow, ensure you're using the latest and greatest version of Camtasia (you can check for free updates via the Help menu).
 
Production times are faster 
 
You can see in the image below that the callout containing the number 1 is interactive. If clicked, it will take the learner to the marker I specified in the steps above.
 
Rendered lesson showing a hotspot
 
***
Looking for Camtasia Studio, Articulate Storyline, or Adobe Captivate training? Check out these live, online classes.

TechSmith Camtasia: Cursor Effects

by Kevin Siegel Follow us on Twitter View our profile on LinkedIn View our videos on YouTube
 
If you attend my introduction to TechSmith Camtasia mini course, you learn how to use the Camtasia Recorder tool to create a software demonstration pretty early. During the recording process you will, of course, capture every click you make with your mouse. Later, in the Studio, you can elect to hide the mouse completely, or add some nifty cursor effects that can enhance the learner experience. 
 
To add Cursor Effects, record a video using the Recorder and add it to a Camtasia Studio project. (Don't forget to also add the video to the Timeline.)
 
Double-click the video you added to the Timeline to move the Playhead to the beginning of the video and then Preview.
 
As the video plays, pay particular attention to the mouse cursor. It's moving around the screen just fine, but you can't hear or see any visual mouse clicks. 
 
To add a click sound and visual effect, on the Timeline, double-click the video object again to move the Playhead back to the beginning of the video. Then choose Tools > Cursor Effects.
 
The Cursor Properties appear. From here you can hide the Mouse cursor or add effects. For instance, from the Left-click effect drop-down menu, choose Rings.
 
Left click effect 
 
Preview the video. And just like that, Camtasia adds a nifty effect every time the mouse was clicked during the recording process. How cool is that?
 
You can add click sound effects to the cursor just as easily. From the Cursor effects panel (Tools > Cursor effects), click the arrow to the left of Click sound effect to expand the options. From the Left click drop-down menu, choose Mouse click.
 
Left click sound 

You can click the yellow speaker icon at the right to hear the sound effect. And as with the visual effects, you can preview the video to hear the mouse click sound you just added.
 

Camtasia Studio: Locking Tracks

by Kevin Siegel Follow us on Twitter View our profile on LinkedIn View our videos on YouTube
 
You know that saying that the cobbler's kids have the worst shoes? Or perhaps the one where the doctor's kids are always the sickest… something like that anyway. It's sort of the same thing for trainers… there's never time to attend training. When it comes to software, we're often on our own and have to learn via the "click and a prayer" methodology.
 
When I first started using Camtasia, I "clicked and prayed" as I tried to figure how things worked. (Mind you that this was long before I'd figured things out and written several books on Camtasia.)
 
I was like any new user–I was developing eLearning content with zero training. Nevertheless, what I lacked in training I made up for with an abundance of energy and hope (hope that I was doing things correctly and the button I was about to click wasn't going to delete my project).
 
At one point, I wanted to delete part of an audio clip on the Timeline. I'd figured how to make a selection by dragging the green and red Playhead ports. (Shown below. The green icon is known as the "in-port" (or "in-point"), the red icon is known as the "out-port" (or "out-point").
 
Using the ports to make a selection in Camtasia 
 
Once I had a segment selected, I clicked the Cut tool on the Timeline and successfully deleted the segment. 
 
Cutting a Camtasia Timeline selection 
 
It certainly seemed like all that praying had paid off, and I went on and did about a million other things to the project.
 
It wasn't until much later that I realized, much to my horror, that while I had deleted the selected audio as intended, I'd also deleted video segments, images, and other parts of my project. Apparently, when you make a selection on the Timeline, items above and below the selection are also selected… in every track. 
 
Because I had saved several times (I'm a very efficient saver) and closed and reopened my project, the Undo command wasn't a viable option. Sadly, I had pretty much trashed much of my work.
 
Lesson learned! If you need to delete part of segment on the Camtasia Timeline, make a selection using the ports on the Playhead. But prior to clicking Cut, lock the tracks you don't want to alter prior to using the Cut tool.
 
Locking a Track 
 
Once a track is locked, it will gain diagonal lines across the entire track. While you can still use the ports to seemingly select part of a locked track, clicking the Cut tool won't harm the track. Crisis averted!
 
If you'd like to see the process of locking Camtasia tracks and then deleting content, check out this video demo on the IconLogic YouTube channel.
***
Looking for training or help with Camtasia? Check out this live, online mini course.

Hands-On Workshop: Come Compare Adobe Captivate to Articulate Storyline to TechSmith Camtasia Studio

When: Sunday, May 15
Where: Anaheim, CA

I'm proud to announce that I'll be facilitating/refereeing an awesome hands-on pre-conference session at the STC Technical Communication Summit in Anaheim, CA later this year. The session will give attendees a chance to use some of the top eLearning development tools available today.

Here's why this session is going to be a real slug-fest: In this corner: Adobe Captivate. Over there? It's Articulate Storyline? And because this isn't a two-tool fight, look over there and you'll see TechSmith Camtasia Studio.

Bring your own laptop to this session loaded with the trial versions of Adobe Captivate, Articulate Storyline, and/or TechSmith Camtasia Studio. Sound the bell and create and publish an eLearning project in each of the tools (or just one… it's up to you). By the time you leave class, you'll have a functioning eLearning lesson you can take back and show your team/boss. Along the way, you'll be armed with information about each tool's pricing, strengths, and weaknesses.

Let the tools pound on each other and find out, first-hand, which tool is right for you!

Learn more

Adobe RoboHelp 2015: Embedding Multimedia from Camtasia Studio

by Willam van Weelden Follow us on Twitter View our profile on LinkedIn
 
Integration between RoboHelp and Adobe Captivate has always worked well. Kevin taught you this integration some time ago. Using multimedia from other applications such as Camtasia used to be much harder. A recent patch for RoboHelp 2015 makes using media from Camtasia and other applications easy.

To be able to follow these steps, ensure you have the latest RoboHelp 2015 patch installed. You can check this by clicking the help icon in the right top of RoboHelp and choosing Updates.

  1. Use Camtasia to create an MP4 file.
  2. Open your RoboHelp project.
  3. Open the topic where you want to include the MP4 file.
  4. On the Insert tab, Media group, click Multimedia.
    RoboHelp multimedia
  5. Click the yellow folder to the right of Source and open the MP4 file you created with Camtasia.
    Multimedia dialog box.  
  6. Click the OK button.
  7. Save and generate your project.
The multimedia is embedded in the output.
 
Camtasia multimedia
 
***
Looking to learn RoboHelp? Come join me for my live, two-day online RoboHelp class (held once each month). And if you'd like to learn more about Dynamic Filters, check out my new 3-hour mini course: Adobe RoboHelp: Advanced Content Reuse.