eLearning & Training: How Long is Too Long?

by Kevin Siegel Follow us on Twitter View our profile on LinkedIn View our videos on YouTube

You can create the best-looking, most well-written eLearning lesson anyone has ever seen. But for the lesson to be effective, one of the most important things to keep in mind is that more does not mean better. If your lesson plays too long, you run the risk of losing the attention span of your learner and lowering the effectiveness of the lesson in general.

So how long is too long? The answer is directly tied to the average attention span of an adult learner. According to Joan Middendorf and Alan Kalish, Indiana University, "Adult learners can keep tuned in to a lecture for no more than 15 to 20 minutes at a time."

In their excellent article, The 'Change-Up' in Lectures, Middendorf and Kalish found that after three to five minutes of 'settling down' at the start of class, a lapse of attention usually occurred 10 to 18 minutes later. As the lecture proceeded the attention span became shorter and often fell to three or four minutes towards the end of a standard lecture.

I have been teaching classes for nearly 30 years (both online and in-person). Keeping my students engaged (and awake) has always been a top concern. Here's one final quote from the Middendorf and Kalish article (and it's something to which any trainer can relate). One of their colleagues attended a class and observed the following: 

"I sat in the back of the classroom, observing and taking careful notes as usual. The class had started at one o'clock. The student sitting in front of me took copious notes until 1:20. Then he just nodded off. The student sat motionless, with eyes shut for about a minute and a half, pen still poised. Then he awoke and continued his rapid note-taking as if he hadn't missed a beat."

In the 1800s, people had very good attention spans. In her article, Keeping Pace with Today's Quick BrainsKathie F. Nunley cited the Lincoln-Douglas debates which were literally read from paper and lasted for hours. Nunley said that "people stayed, listened, and paid attention."

Back in the Lincoln-Douglas days, there was less competition for the attention span of the debate attendees. But what about today? Why are attention spans getting shorter? More likely than not the culprit is the distractions and experiences of modern daily life.

"Today's mind, young or old, is continuously bombarded with new and novel experiences. Rather than novel opportunities every few days or weeks, we now have novelty presented in micro-seconds," said Nunley.

eLearning and the Common Goldfish

So eLearning lessons can last anywhere between 15 and 20 minutes and still be effective, yes? Ummm, no. The 15-20 minute range was for an in-person classroom with a live trainer. The times are just a bit different when it comes to asynchronous eLearning lessons that will be accessed over the Internet. 

According to the article Turning into Digital Goldfish, "The addictive nature of web browsing can leave you with an attention span of a goldfish."

Granted, a learner accessing your eLearning lesson will have a greater attention span than a typical web surfer–or even a goldfish. However, in my experience developing eLearning, I put the attention span of an adult learner at 15-20 seconds per slide or scene. If the slide/scene plays any longer, your learner will begin to fog out.

I know what you're thinking: 15-20 seconds is not enough time to teach anything. If your slide contains some voiceover audio, a text caption or two, and an interactive object controlling navigation (such as a button or click box), 15-20 seconds is perfect. Your student will have enough time to understand and absorb the content before moving on to the next slide.

I encourage students who attend my eLearning classes to try to chunk a one-hour eLearning course into several short eLearning lessons. That would translate into 12 Captivate eLearning lessons (if you use the 5 minute-per-lesson timing) for the 60-minute course.

What do you think? Is 3-5 minutes the right amount of timing for an eLearning module? I'd love to see your opinion as comments below.

***

Looking for instructor-led training on the top eLearning tools? We offer live, online training on Adobe Captivate, Articulate Storyline, Adobe Presenter, and TechSmith Camtasia Studio.We can also bring the same great training onsite to your facility. Interested? Contact us for details.

eLearning & Presentations: More Free Images. A MILLION more!

by AJ Walther Follow us on Twitter View our profile on LinkedIn

Want more free images for your eLearning or PowerPoint presentations? How about over a MILLION more? In December of last year, the British Library released into the public domain a huge collection of scanned images from more than 65,000 books spanning the 16th to 19th centuries. Yes, that's right, I said public domain. That means these images are free to use, share, and modify in any way that you see fit. The library asks only that you help to populate the metadata for the images to help make them more easily searchable–and to help spread the knowledge.

Free image 

The project is called the Mechanical Curator and is housed on a tumblr page that purports to post a randomly selected small illustration or ornamentation from these antiquated books. All of the images can be found on the British Library's flickr feed

Another free image  

Think these images are a little too old school for anything you'll be designing? Think again. Just for funsies I threw together a little eLearning layout by using the British Library's free images. Here's what I came up with:

Free images used in an eLearning project

The great thing about these images is that most all of them go together cohesively. And that "B" I used? I was able to find every letter I searched for, in a variety of styles. That could lead to endless designs… for free! Design on, friends.

See also:

eLearning: Determining the Best Size for Today’s Lessons

by Kevin Siegel Follow us on Twitter View our profile on LinkedIn View our videos on YouTube

When developing eLearning lessons using any of the top development tools (Adobe Captivate, Articulate Storyline, or TechSmith Camtasia Studio), you need to take the size of your learner's device into account. If you make your eLearning lesson too large (I'm talking width and height, not how many megabytes the lesson might be), learners with small displays may have to scroll to see your content. If your published lesson has the ability to scale to fit the learners display, your content could scale down so small that your content will become unusable.

While you can create a project at one size and resize it smaller later, it's not an ideal workflow. Resizing a project once you've started will likely result in shifting of screen objects that require additional editing on your end. For that reason, it's best to pick a width and height that will work for the widest possible range of devices right from the start.

Several years ago, the typical desktop computer display resolution was 800×600 pixels. If you developed eLearning content for a screen resolution that low, a project size of 640×480 was recommended. A few years later, 1024×768 was the standard screen resolution, resulting in typical eLearning lessons sized to 800×600. According to w3schools.com, the standard desktop screen resolution today is 1366×768 and it's trending higher. (You'll find that available resolutions vary from system to system. For instance, I use an HP 22 inch display that doesn't support 1366×768. Instead, my closest options are 1360×768 and 1376×812.)

Because screen resolutions are higher than ever, developers are seeking an optimal viewing experience for learners. But what's the ideal size for an eLearning lesson? Unfortunately, there isn't a cookie-cutter answer. The size of the lesson you create depends largely on your customer. What is the typical device you expect your learner to be using? How big is its screen? Is the device typically used vertically (portrait) or horizontally (landscape)? What is its typical resolution?

If you are creating content for learners using standard desktop computers (Windows or Mac), a project size of 800×600 still works well. However, if you plan to post your content to YouTube, stay away from 800×600. At that size, your lesson won't look quite right when viewed on YouTube (you will likely see black bars on one or both sides of the video, and the video might look distorted during playback).

What's the Relationship Between Project Size and Screen Resolution?

Let's say that you create a project that is sized to 800×600. I view your lesson on a 17-inch monitor with a resolution of 1024×768. In this scenario, your lesson is going to look fine on my monitor. But what if I have a large screen (a 27-inch monitor for instance), and I'm using a high resolution? Your lesson is going to have a lot of white space to the left and right. Will that white space make the lesson look silly? Who's to say?

It's a delicate balancing act between the size of the capture area and an ideal screen resolution. When I create YouTube videos, I set my eLearning tool's capture size to 1024×568 and my screen resolution to 1440×900. While I could go higher with my screen resolution and capture more of the screen, the captured screen text at a higher screen resolution is small and hard to read. When I upload videos to YouTube, the already small text gets worse because YouTube makes my videos smaller.

More information on sizing eLearning projects:  

I'd love to hear from you. What is the best project size you've come up with? (Please post your comments below. Let me know who your target end-user is and the eLearning development tool you use.)

***

Looking for instructor-led training on the top eLearning tools? We offer live, online training on Adobe Captivate, Articulate Storyline, Adobe Presenter, and TechSmith Camtasia Studio. We can also bring the same great training onsite to your facility. Interested? Contact us for details.

eLearning: Playbar or No Playbar? Let the Debate Begin

by Kevin Siegel Follow us on Twitter View our profile on LinkedIn View our videos on YouTube

I was teaching Adobe Captivate recently when a student asked a few questions about the value of a playbar that fueled an interesting and heated, discussion (some folks love playbars, others hate them). Here are the questions that got the debate rolling:

  • Is the playbar necessary? 
  • If a playbar is included, how can you encourage learners to interact with screen objects instead of skipping them using the playbar navigation controls?
  • Where is the best place to position the playbar (top, bottom, left, or right of the lesson)?

All of the top eLearning development tools (Articulate Storyline, Articulate Presenter, Adobe Captivate, Adobe Presenter, and TechSmith Camtasia Studio) allow you to control the appearance of the playbar. In addition, each of the tools can accomplish the suggestions outlined below. In some instances, the option I discuss isn't easy to find in a particular tool. If you have trouble locating the playbar options, feel free to contact me.

Is the Playbar Necessary?

Should you include a playbar in your eLearning lessons? In my opinion, absolutely! If you've created a video like those commonly posted on YouTube or Lynda.com, there isn't any interactivity. The only way learners can navigate through a video is via the Play, Rewind, and Pause tools found on a typical playbar. While a video's playbar doesn't offer much in the way of learner engagement, at least it's something. In my experience, videos without playbars are ineffective. The lack of a playbar can be disconcerting if not flat-out annoying. 

How Can You Encourage Interaction With Screen Objects?

If your eLearning lesson is interactive (perhaps it's a software simulation with a quiz, or a soft skills lesson with buttons for navigation), the learner who navigates via the playbar instead of the interactive slide objects can derail the lesson. For example, you've created a button on a slide that, when clicked, reports a score to your Learning Management System (LMS). If the learner clicks the forward button on the playbar, not the interactive button on the slide, no score is reported to the LMS. As far as the LMS is concerned, the learner skipped the slide.

How can you encourage the learner to interact with the slide objects and not simply race through the lesson by clicking the forward button on the playbar? 

  • Add an animation in combination with an interactive slide object.
      In one of my projects, I inserted an arrow animation that pointed to the buttons on the first several slides (not all of them, since I was worried about the animation being a distraction). While short and sweet, the animation was enough of a visual cue that very few people missed the opportunity to click the buttons.
  • Hide the playbar for the entire lesson by default, but have it automatically appear when the learner mouses over the screen.
  • Hide the playbar on any slides where clicking an interactive object is critical.

Playbars and Quizzes…

If you've included a quiz in your lesson, most of the eLearning development tools require the learner to answer the question and submit before it is recorded and graded. If the learner answers a question correctly but clicks the forward button on the playbar instead of a Submit button on the slide, the LMS will likely treat the question as unanswered. In this instance, the learner will not get credit, even though the question was answered correctly. 

In this scenario, you can set up your lesson so that the playbar will disappear when the learner is taking the quiz but reappear on non-quiz slides. Most eLearning development tools offer a "hide playbar during the quiz" feature. (For example, in Adobe Captivate, it's a simple check box found on the Quiz Preferences dialog box.)

What Is The Best Screen Position for the Playbar?

If you elect to include the playbar, where is the best place to position it? The most common location for the playbar is below the video or simulation. In my experience, this position works the best since the majority of your learners are conditioned to look there first. The biggest problem with the bottom-position occurs when the video is very tall. In this case, many of your learners won't know there's a playbar at all since they'd need to scroll down. In this scenario, positioning the playbar at the top of the lesson would be ideal.

I'd love to hear if you think playbars belong in eLearning or not. I'd also like to know where you place them and how you encourage users to avoid the playbar when screen interactivity is critical. Please post your comments below.

***

Looking for instructor-led training on the top eLearning tools? We offer live, online training on Adobe Captivate, Articulate Storyline, Adobe Presenter, and TechSmith Camtasia Studio. We can also bring the same great training onsite to your facility. Interested? Contact us for details.

Already Own Adobe’s Technical Communication Suite? Adobe Offering Awesome Savings on TCS5 Annual Subscription

All existing customers of Adobe Technical Communication Suite, Adobe FrameMaker and Adobe RoboHelp are eligible to take advantage of a limited promotional offer from Adobe. You can purchase subscription licenses of Adobe Technical Communication Suite 5 at 40% off for an entire year.

While you still have plenty of time to order TCS5 and enjoy the 40% discount, Adobe has indicated that the offer ends sometime in July. 

More information.

Camtasia Studio vs Adobe Presenter: Working with PowerPoint Presentations

by Kevin Siegel Follow us on Twitter View our profile on LinkedIn View our videos on YouTube

 If you have already created a presentation in Microsoft PowerPoint, it's very easy to re-purpose the presentation as eLearning content using either TechSmith Camtasia Studio or Adobe Presenter. Here is how the workflow compares in both tools.

TechSmith Camtasia Studio 8 and PowerPoint
 
To migrate PowerPoint presentations to Camtasia Studio projects, and then eLearning, you'll need to first install Camtasia Studio and, when prompted, install the Camtasia recording features for PowerPoint. Once installed, the Camtasia recording features are added to PowerPoint's Ribbon (on the Add-Ins tab).
 
 
To migrate a PowerPoint presentation into a new Camtasia Studio project, click the Record button (shown above). The PowerPoint presentation opens as a slide show and you click through and narrate the presentation just like you would for a live audience.
 
When you're finished working through the presentation, press the [escape] key on your keyboard. The recording process stops and a video of the entire presentation is created.
 
The video automatically opens in Camtasia Studio and is inserted on the Timeline. All you have to do at this point is use the excellent tools found in the Studio to enhance the video as you see fit. (Using Camtasia, you can add callouts, images, audio, Flash hotspots, animations, and even a quiz.)
 
Once you've finished enhancing the video in Camtasia, you need only choose Produce and Share so your eLearning lesson can be consumed by your learners. During the Produce and Share process, you can output SWFs, MP4 videos, and HTML5-compliant output (allowing the content to be usable on mobile devices such as the Apple iPad).
 
TechSmith also provides a nifty, free publishing portal known as Screencast.com. You can post your Camtasia output to Screencast.com for easy learner access. 
 
While the Camtasia to PowerPoint workflow is simple, there is one drawback. During the Camtasia Recording process, it's as if a video camera was pointed at your display. If your timing is off as you click through the presentation, you'll likely need to stop the recording process and start again.
 
Once the video is added to a Camtasia project, you can perform some simple edits to the video. For instance, you can split the video into multiple segments, and you can crop segments. However, if there's a major problem with the video (perhaps you forgot to click something during the recording process), you'll pretty much need to remove the existing video from the Camtasia Timeline and re-record.
 
Adobe Presenter 9 and PowerPoint
 
When working with Adobe Presenter and PowerPoint, there really isn't anything to migrate. After installing Presenter on your computer, the Adobe Presenter tools are integrated with the PowerPoint Ribbon (on the Adobe Presenter tab). Below are the individual tool groups you'll find on the Adobe Presenter tab.
 
 
 
  
 
As with Camtasia, you'll use the Presenter tools to add audio, images, videos, and a quiz. Once you're finished, you'll use the Presentation group on the Adobe Presenter group to Publish the Presentation as either a SWF or PDF. (While you can also publish SWFs using Camtasia, you cannot produce a PDF.)
 
While it might seem like there are more tools on the Adobe Presenter tab when compared with Camtasia Studio, keep in mind that Camtasia creates a recording of the PowerPoint presentation, and then you end up in a new Camtasia project. Once you're working in Camtasia Studio, there are far more tools and options than you'll find on the Adobe Presenter tab.
 
Summary
 
I love using both Camtasia Studio and Adobe Presenter. One could argue which of the two tools is better for creating eLearning. If you're starting an eLearning project from scratch (and not using PowerPoint), Camtasia, combined with its suite of tools, is likely going to be your tool of choice. (Although Presenter does come with a nifty standalone tool called Adobe Presenter Video Creator. The tool makes quick work out of recording screen actions similar to Camtasia's Recorder tool.)
 
If PowerPoint is your eLearning starting point, the advantage has to go to Adobe Presenter. Since the Presenter tools are simply an Add-In to PowerPoint's powerful presentation tools, assuming you know how to use PowerPoint, you only need to learn what the specific tools on the Adobe Presenter group do to create compelling, interactive eLearning. By contrast, once the PowerPoint video is taken into Camtasia, you'll need to be pretty comfortable with the Camtasia Studio interface to produce your video.
 
If you'd like to see a video comparing Adobe Presenter to Camtasia Studio, check out the video I created on the IconLogic YouTube channel.
 

***

Looking for training on Adobe Presenter? Check our our live, online classes. Is TechSmith Camtasia Studio more your style? We've teamed up with ASTD and offer a live, full-day class on that program too. How about Adobe Captivate? We offer multiple live, online Adobe Captivate classes each month including Introduction to Adobe Captivate and Advanced Adobe Captivate. Need the training in-person? We can also bring the same great training onsite to your facility. Interested? Contact us for details.

TechSmith Camtasia Studio 8: What Happened to PIP?

by Kevin Siegel Follow us on Twitter View our profile on LinkedIn View our videos on YouTube

I received an email from a Camtasia developer inquiring about the apparent demise of Camtasia's Picture-in-Picture (PIP) feature. Using the PIP feature, developers could add a corporate logo to a video as a watermark. They could also include videos on top of the video (i.e.: a video of someone using sign language that augmented a video demonstration).

Adding a PIP was simple. You displayed the PIP Track and then dragged an asset from Camtasia's Clip Bin to the PIP Track on the Timeline.

Camtasia Studio: PIP Track.

Camtasia Studio: PIP Track in Use.

As valuable as many developers viewed the PIP feature, TechSmith dealt away with it in Camtasia Studio 8. Sorry if you loved the feature… but BAM… it's gone.

Not so fast…

I loved the idea behind PIPs from the moment I saw them. However, I never understood why we couldn't just add the image or video onto a different Camtasia Track and avoid the PIP Track. In fact, I always felt like using the PIP Track was counter-intuitive. It just made sense to be able to drag overlay videos onto the Timeline, within a new Track. Great idea… but you couldn't do it. You had to use the PIP track. With Camtasia Studio 8, it seems that the good folks over at TechSmith agree with me. The PIP Track is gone… but that doesn't mean you can't PIP.

If you want to create a PIP in Camtasia Studio 8, visit the Timeline and click the Insert track button.

Camtasia Studio: Insert track button

Add an image or video to the new track, adjust the timing as needed, and BAM… you're PIPing!

Note: If you've purchased my "TechSmith Camtasia Studio 8: The Essentials" book you probably noticed that the chapter title and headers in module 3 say "Videos, Images and PIP." This text is a holdover from my Camtasia 7 book. It's a mistake that was missed during the proofreading phase. The text should say simply: "Videos and Images." I appreciate readers pointing this out to me. We'll make the text correction in future printings of the Camtasia book.

***

Looking to learn Camtasia as quickly as possible? We teach a one day online Camtasia class through ASTD.

TechSmith Camtasia Studio 8: One Smart Player

by Kevin Siegel Follow us on Twitter View our profile on LinkedIn

When you are ready to make a Camtasia project available to your learners, you need to Produce it. Choosing the Produce and Share menu item (File menu) takes the source content and outputs it into a format that can be viewed by the learner.

Arguably, the most common way to publish a Camtasia project is as a Flash SWF. This is an excellent solution because SWF files can be used by the vast majority of the world's personal computers, browsers and operating systems. Although your learners will not need Camtasia installed on their computer to use a SWF, they will need a modern web browser and the free Adobe Flash Player (www.adobe.com). According to Adobe, the Flash Player is installed on most of the world's computers. 

But SWFs have a problem. Learners using an Apple mobile device, such as the iPad, iPod and iPhone (that's millions of potential learners), cannot use SWF content. Learners using an Apple mobile device who attempt to access a SWF are met with a warning that SWFs are not supported.

If you'd like to produce content for the Apple mobile devices from Camtasia, hope is not lost. When you produce a SWF in Camtasia, the output includes a Smart Player. The Smart Player automatically detects if the learner's device or browser supports Flash. If the learner's device or browser does not support Flash content, the Smart Player will automatically detect the limitation and playback the content using HTML5–helping ensure that the video will play. 

To Produce an eLearning lesson that will include the Smart Player, choose File > Produce and share to open the Production Wizard. From the drop-down menu, chooseCustom production settings and click the Next button.

From the Recommended area of the How would you like to produce your video? window, select MP4-Flash/HTML5 player.

Camtasia Studio 8 Smart Player for HTML5 

All you need to do now is move through the remaining Production Wizard screens and select, among other things, the appearance of the Smart Player. (There are six controller themes including Black, Silver and Glossy. Transparent is the default.)

That's all there is to it. Behind the scenes, the Smart Player will ensure that your video will play for the learner on just about any kind of computer or mobile device. 

***

Looking to learn Camtasia quickly? I teach a live, online Introduction to Techsmith Camtasia Studio 8 class for ASTD. You can learn more here. The class includes a free copy of my new TechSmith Camtasia Studio 8: The Essentials book.

Techsmith Camtasia Studio 8 Training with the ASTD

Using Camtasia Studio, you can quickly create visual demonstrations of just about anything (computer software or soft skills training) and post your completed lessons on the web or burn them to a CD. Your lessons can include videos of actions taken on your computer, animation, audio, quizzes and surveys.
This one-day course will introduce you to the essential Camtasia Studio skills you need to know to rapidly deploy eLearning!
Instructor: Kevin Siegel 

TechSmith Camtasia Studio 8: Timeline Groups

by Kevin Siegel Follow us on Twitter View our profile on LinkedIn

I've been developing eLearning lessons in TechSmith Camtasia for years. One of the biggest drawbacks to using the tool was the inability to group Timeline objects. That shortcoming has been addressed in version 8 of the Studio.

Creating a group is simple. On the Timeline, select two or more objects (you can select objects on the same Track, or objects across multiple tracks). Right-click the selected objects and choose Group.  

Techsmith Camtasia Studio 8: Grouping 

Techsmith Camtasia Studio 8: Group Created  

Once the group has been created, moving the group left or right on the Timeline moves all of the objects that are included within the group.

I tend to create multiple groups in my projects. I find naming my groups helps me avoid confusion when I want to work with one group or another. To name a group, right-click the group and choose Rename Group. You can give a group any name you like.

Techsmith Camtasia Studio 8: Renamed Group  

Suffering from "group regret?" You can right-click any group and choose Ungroup. And if you'd like to see the objects that make up a group, click the group's plus sign to expand the group.

***

Looking to learn Camtasia quickly? I teach a live, online Introduction to Techsmith Camtasia Studio 8 class for ASTD. You can learn more here. The class includes a free copy of my new TechSmith Camtasia Studio 8: The Essentials book.