Category: eLearning

I received a note from fellow Captivate developer Jack Landau that had me scratching my head. Jack had recorded an AVI movie with his digital camera, intending to import the movie into Captivate.

After transferring the movie to his computer, Jack was anxious to import it into a Captivate project. His technique was perfect: He opened a Captivate slide and chose Insert > Animation. He browsed to the folder containing the AVI file. But after opening the AVI file, Jack was greeted with the following message: "This AVI file cannot be converted to an Adobe Flash File. Conversion aborted." Huh?

I am not an animation expert. I don’t record my own videos for Captivate projects because, quite honestly, if I used my own videos they’d look like… my recordings. Since I wouldn’t want to subject anyone to my videographer "skills," I always rely on video experts to provide the video for my Captivate projects. Since those videos have ALWAYS imported into my Captivate projects without issue, I’ve never given the process a second thought.

Until Jack…

Given my admitted lack of expertise dealing with AVI files (other than importing them into Captivate), I was surprised to discover that, like WAV audio files, not all AVI files are created equal.

A quick Google search of AVI formats yielded several hits. One of the more useful but rather old (Windows 95 era) Web pages I found had an article by Douglas Dixon: AVI Video File Formats: Resolution, Pixels, Colors and Compression.

In the article, Douglas says "…an AVI file is just a wrapper, a package that contains some audio/visual stuff, but with no guarantees about what’s inside. Microsoft created the AVI format for packaging A/V data, but it’s just a specification for sticking A/V data in a file, along with some control information about what’s inside. It’s sort of like having rules for putting boxes together ("insert flap A in slot B"), and rules for labeling the box, but anybody can put any sort of stuff in a box, in any language. You can make sense of the contents of a box only if you have the right translation kit, otherwise it’s all Greek to you (and to Windows)."   Douglas goes on to say "Each developer of a new A/V format is responsible for writing the translation kits that permit your Windows system to understand that flavor of AVI. These kits are called "codecs," for compressor-decompressor, because the video and audio formats usually perform some form of compression to reduce the amount of data in the file. Windows comes with some basic codecs built-in (and with additional ones in more recent versions). If you buy video capture hardware like a USB camera or a PCI board, it will include the codecs needed to understand the formats produced by the hardware. If you buy a video editing program, it will often include additional codecs to support a wider variety of video formats. However, this means you now have a license to create files that other people can’t play. Unless they have the same codec, the file is useless to them."   So what’s a developer to do when an AVI file won’t import into Captivate? Read on…

Option 1: Flash to Flash Video to Captivate   I took Jack’s original AVI file into Adobe Flash (it imported into Flash without any problems). Then I published the Flash file as a Flash Video. The process took just a few minutes and the Flash Video easily imported into Captivate.

Problem solved… sort of. Jack pointed out that it would be easy enough to follow my steps if he actually owned Adobe Flash and knew how to use it. Jack neither owned Flash nor did he want to invest several hundred dollars in buying the program–I can’t say I blame him.

Option 2: Jack…

So Jack snooped around the Web, looking for inexpensive applications that would convert AVI files into formats that would import into Captivate. Here’s what he found:

MOVAVI Video Converter ~ $30 personal use/$60 business use.

• Relevant output format is FLV (also supports output in MPEG, AVI, QuickTime, and various other formats)
• FLV output format works efficiently and properly with Captivate 3
• Good features for video cropping, video editing, and individual image save (e.g. as JPG file)

AVS4YOU Video Converter ~ $29 per year

• Relevant output formats are SWF or AVI
• SWF output format doesn’t work at all with Captivate 3
• AVI output format sort of works with Captivate, but results are screwy: Captivate required around 10 minutes to process a 3-second AVI file

ALLOKSOFT Video to FLV Converter ~ $40.

• SWF output format doesn’t work properly with Captivate 3
• FLV output is OK with Captivate
• No video cropping option
• No individual image save feature
• Video edit function is weak and hard to use

Note:

Douglas Dixon is an independent technology consultant, editor, author, and speaker specializing in digital media. He has worked in the "Video Valley" of Princeton, N.J. for over twenty-five years, at the bleeding edge where advanced consumer video applications meet personal computers.

Jack Landau is the Product Information and Training Manager for Anritsu Corporation Measurement Group Globalization Center, and has worked in product marketing in the computer communications industry for over 25 years. Jack’s goal is to help Anritsu’s service managers learn how to use Captivate to merge PowerPoint slides, still images, and short motion video sequences to create training material about product repair techniques for service center staff around the world.

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Got a Captivate production problem that’s making you pull your hair out? Email your problem and let others learn solutions from your experience.

Want to learn more about Captivate? Click here.

Over the years, I’ve developed hundreds, if not thousands, of Captivate projects–also known as movies. And I’ve been teaching Captivate around the country since before Captivate was known as Captivate (for those of you who are new to Captivate, the program used to be called RoboDemo back in the day).

One of the most frequently asked questions I hear from clients and students is: "On average, how much time should I budget to record and produce each lesson?"

The amount of time it will take to record and clean up a project is based largely on the size of the project. So let’s determine project size. Captivate projects are based on the number of slides, similar to PowerPoint. I break project sizes into four categories:

• Small: Up to 20 or 30 slides
• Medium: Up to 60 or 80 slides
• Large: Up to 100 or 120 slides
• Jumbo: 130 slides and beyond

I believe that each Captivate project you create should be kept as small as possible to achieve your goals for the lesson. And you should develop lessons that a user can complete in five minutes or less. Why?

• Smaller projects are simply faster to produce than larger projects
• Smaller projects typically result in a smaller published SWF file. Since smaller SWFs stream and begin playing for your users faster than large SWFs, it just makes sense to produce small SWFs.
• Adult learners are busy. They may be stressed out and possibly distracted. Some of your learners won’t be enthusiastic because, to be quite honest, many of them are being forced to take your lessons for one reason or another. If you make your lessons too long, the effectiveness of your lessons may be minimized.

Here is a real-world scenario: You have been hired to produce a one-hour course. The course will contain 12, 5-minute lessons.

So, how much time should you budget to create this course? In my experience, you should budget 10 hours per five minute Captivate project. Some simple math means you should budget 120 hours to create the course (approximately 3 weeks). That timing includes:

• Recording the 12 lessons using Captivate
• Adding/editing Text Captions (where the text would be copied and pasted from a NotePad or Word file)
• Adding interactivity such as click boxes, buttons and/or text entry boxes and audio clips to a majority of the slides
• Adding approximately six Question Slides
• Publishing
• Posting
• Testing
• Fixing
• Republishing
• Reposting
• Retesting

The timing does not include:

• Script Writing
• Script Rehearsals
• Writing the Questions and Answers for the Question Slides
• Audio Recording
• Audio Cleanup 

On average, I recommend you budget up to 20 hours for writing and developing a script to support the 1-hour course.

Of course, none of this timing takes 508 compliance into account. You could easily add 50% to your production costs/timing if such 508 compliant features such as closed captions are required.

I’d like to hear your thoughts on this. Please let me know how long it’s taking you to produce your lessons. If possible, let me know the length of your typical lessons and give as much detail as you can. I’ll post responses in future newsletters.

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Got a Captivate production problem that’s making you pull your hair out? Email your problem and let others learn solutions from your experience.

Want to learn more about Captivate? Click here.

I recently received an email asking my opinion about the value of upgrading from Adobe Captivate version 2 to version 3.   Since I teach and write books about this stuff, it’s important for me to stay current. But should you invest nearly $300 to upgrade from a previous version if that version is working perfectly fine for you?

I wrote an article several months ago describing the new features found in Captivate 3. At that time, I didn’t mention the merits of the new features since I honestly hadn’t had enough time to use them in production to see if they justified the upgrade price.

Below I’ve listed the major new features in Captivate 3. I’ve included Adobe’s marketing verbiage that accompanied the announcement of the new features, and my own running commentary about the value of the new feature.   

Multimode recording

What Adobe said about this feature: "Save time and generate robust software simulations with multiple learning modes in a single recording session, including demonstration of the procedure, a simulation for practicing the steps, and an assessment."

Worth the upgrade? Yes and no. If you plan to record projects and publish them pretty much "as is," this feature is a great time-saver. However, I tell my students that you should plan to spend an average of 10 hours per project to record and clean up the project (that timing does not include writing the script). If you record 4 projects at one time, you can plan on spending an equal amount of time "cleaning" each of the projects. That sounds like a lot of redundant work to me. I recommend you record a project one time (for instance, record a movie in Demonstration mode). Spend the time cleaning and polishing the movie. When finished, save the project with a new name and add or remove functionality as needed. I find the process of converting a completed demonstration into a simulation far more efficient than recording two projects and having to "clean" them both.

Randomized quizzing and question pools

What Adobe said about this feature: Improve learner assessments by randomly drawing questions from a set of question pools. Shuffle the answer options for multiple-choice questions so that the answers are displayed in a different order each time.

Worth the upgrade? Oh yes! This is probably the top new feature in Captivate 3. Not mentioned above is the fact that you can, for the first time, duplicate a completed Question Slide–a real time-saver.

Rollover slidelet

What Adobe said about this feature: Provide additional just-in-time information on Adobe Captivate slides by displaying rich media content such as images, text, audio, and video when the learner moves the mouse over a hot spot.

Worth the upgrade? Yes. Slidelets combine the features of Rollover Captions and Rollover Images and allow for better user interactivity.

XML file export and import

What Adobe said about this feature: Simplify the localization process of projects; export captions to a text or XML Localization Interchange File Format (XLIFF) file. Import the translated text file into a copy of the original project file.

Worth the upgrade? Not sure. I have not had an opportunity to use this feature. If anyone has, please let me know and I’ll include your comments in an upcoming newsletter.

Scenario branching

What Adobe said about this feature: Increase learning effectiveness with branching to customize content in response to viewer actions; improve your workflow with branching view enhancements such as grouping and zoom.

Worth the upgrade? Nahhhh. Captivate 2 featured branching. What’s changed in the new version is some "grouping" tools in the Branching window. The Branching feature is great! And I’m not knocking the new tools. However, the main functionality of the Branching window remains unchanged.

Animation effects

What Adobe said about this feature: Create professional-looking learning content with support for animated slide transitions and Microsoft PowerPoint animations. Adobe Captivate 3 imports PowerPoint (PPT) files while converting PowerPoint slides into SWF files and retaining the animation effects.

Worth the upgrade? Yes and no. You can now import PowerPoint animation or backgrounds. However, the imported animation isn’t easily edited after it has been imported into Captivate. The feature is a step in the right direction and I’m excited about what we’ll see in Captivate 4.

Streamlined workflow and usability enhancements

What Adobe said about this feature: Work faster with a wide variety of streamlined workflows and usability enhancements, including find and replace, enhanced screen recording for capturing screen activity, a real-time recording mode for quick-and-dirty demos, improved learning management system integration, multipurposing of quiz slides, and reduced SWF file size.

Worth the upgrade? Yes, for the Find and Replace feature alone. I use this feature regularly to make project-wide changes to text in my Text Captions.

Microsoft Windows Vista and Office 2007 support

What Adobe said about this feature: Install Adobe Captivate 3 on Microsoft® Windows Vista™ and import PPT files from Microsoft Office 2007, or create handouts or step-by-step procedures with the Microsoft Word export option.

Worth the upgrade? Yes, assuming you are using Windows Vista. Captivate 2 is NOT Vista Compliant.

The bottom line…

Now that I’ve had several months to use Captivate 3 on several projects, I am better able to answer the question, "Is it worth the money to upgrade to Captivate 3?" The answer to the upgrade question is YES!

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Got a Captivate production problem that’s making you pull your hair out? Email your problem and let others learn solutions from your experience.   Want to learn more about Captivate? Click here.

Bill Creitz, Stoneridge Technical Services, sent me this email a few days ago. I thought it would be interesting for anyone just starting out as a Captivate developer. Specifically, Bill has chronicled his adventures recording some Captivate projects.

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"I’ve been ramping up to help a client develop CBTs.  Someone in that company was looking for a way to simulate a software application before the application actually existed. I thought Captivate might be an easy way to do this, so I volunteered to give it a try. I also thought this would provide an easier goal than a full-blown CBT for my first real Captivate project.

I created several screen shots as mockups for the application.  Since the application is expected to consume lots of screen real estate, I made the screen shots 1024 x 768.  After importing the screen shots into a 1024 x 768 Captivate project, I added Click Boxes to simulate interactivity. When the user clicks a button in one of the screen shots, the Click Box at that location takes them to a different slide with a different screen shot.  In relatively short order, I had an interactive "application" suitable for the client to demo. I  published it using Captivate’s Standalone option and proudly sent it off for the client to look over.

That’s when newbie problem number one hit me squarely in the face. The client opened the Captivate executable on a 1024 x 768 monitor, and everything along the bottom of the simulation (where most of the interactivity resides) was pushed off the bottom of the screen. The Captivate executable runs in a standard window, and I hadn’t taken the size of the window’s title bar and borders into account when I created the screen shots. (I’m using a 1600 x 1200 monitor, so I didn’t encounter the problem.)

My simulation didn’t have a playbar.  However, if a CBT had a playbar along the bottom, the playbar wouldn’t be visible when viewed on a monitor having the same dimensions as the nominal Captivate project size. So the "gotcha" is that if you specify a standard monitor size when you start a new Captivate project, someone viewing the project on a monitor of that size won’t see everything they should see.

All this prompted me to investigate the dimensions limiting content size in a Captivate project.  Briefly, three factors are involved: window borders, the playbar and borders applied in Captivate.  I’m a technical writer, so naturally I had to document everything I found (click here to read the document). Please use this material in any way you see fit.  It might help someone else trying to squeeze a project into a specific monitor size.

There may be better ways to simulate a software application, but Captivate worked out well, and the project came together quickly."

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Note: I ran Bill’s text pretty much as he wrote it. I thought you would appreciate how he approached his project. Bill made good use of Click Boxes to add interactivity to otherwise static screen captures.

Concerning capture size: When I teach Captivate, the two sizes I recommend for recording areas are 800 x 600 or, even better, 640 x 480. If you record using those capture sizes, and publish as SWF, users with even small monitors or low screen resolutions will be able to see your simulation and the playbar through a Web browser with little or no scrolling. Standalone output displays in a window that can’t be resized, and doesn’t include scroll bars.

I’m happy to announce that my Adobe Captivate 3 eLearning course is finally posted and ready for prime-time.

There are more than 40 highly interactive lessons, including:

The Captivate Interface | Insert Text Captions | Edit Text Captions | Modify Text Captions and Add Highlight Boxes | Align Objects | Control Caption Timing | Insert and Manipulate Images | Image Stacks | Insert Click Boxes and Set Caption Options | Adding Buttons | Duplicate Slides and Hide the Mouse | Change Slide Timing | Insert Text Entry Boxes | Change the Pointer Path | Text Animation | Frames Rates and Animation | Export and Import Movie Captions | Add Background Music | Resize a Movie | Import PowerPoint Slides | Link to Other Movies | Link a Movie to a Web Site | Checking | Bandwidth and Publishing Movies | Publish to Word | Set Reporting | Options and the Manifest File | Insert a Question Slide | Edit a Question Slide | Set Question Slide Options | Create a Menu Builder Project | Edit and Export a Menu Builder Project | Publish SCOs | Upload Course Content into an LMS

Price: $85.00 for one full year of unlimited access, 24-hours-per day, 7 days per week.

Click here to test drive a few of the lessons in this course.

Ready to register? Click here.

Question: Making Sense of Captivate Surveys

I am trying to create a survey with 10 questions.  I have managed to get it to work and it sends an email.  However, I need to see the survey questions and the answers.  Can I program Captivate to send this information.  All I get right now is that they took the survey and when they took it. I am working with Captivate 2.

Answer

The easiest way to gather data in a meaningful way would be to use a Learning Management System (LMS). If you are committed to sending Quiz data via email, the solution would first be to select Interactions and score from the Reporting Level area of the Quiz Reporting preferences. Then send the Quiz results to an email address as an attachment. You could then drop the raw data into Access. Since every survey answer will have a unique ID, you will be able to map the Access data to the survey questions. The only downside is that you will need to know how to use Access to parse the data and build the necessary reports and tables.

Got a Question You’d Like Answered? Email me.

If you have inserted a Button or Text Entry Box onto an Adobe Captivate slide, the odds are very good that you have been baffled by the action, or lack of action, that occurs on the slide after the Button or Text Entry Box has been inserted. For instance, let’s take a long look at the timeline below:

There are three images on the slide. The slide is set to play for just over 13 seconds. If you take a close look at the Timeline, you’ll notice that the first image appears right away. It is followed a few seconds later by a second image and then a third.

If you were creating a demonstration project, there isn’t much you would have to change on the Timeline–the images would appear on their own, one after the other.

Here’s where things get interesting. Imagine a scenario where you are asked to insert a Button on the slide with the three images. Users should be able to click the Button at any time and jump to the next slide (without having to wait for any of the images to appear on the slide).

At first, your task seems as simple as choosing Insert > Button, selecting Go to next slide from the On success drop down menu and clicking OK.

After inserting the Button, your Timeline would look like the image below (the Button is the last object on the Timeline, just above the words Slide 1, 13.4):

If you were to preview the slide, you’d quickly run into the problem: the Button will appear right away (as instructed) and then the first image will appear. But then the wheel comes off of your wobbly cart. After the Button and the Image appear, the action on the slide will seem to freeze. Hmmmm? If you were to click the Button, you’d jump to the next slide. However, the remaining images will not appear before the slide jump. Ideally, the slide would not have become inactive until all of the images had had a chance to appear on the slide. What’s a developer to do? Read on! When you insert Buttons and Text Entry Boxes on a Captivate slide, you can control exactly when the object appears on the slide, and at what point in time the object will freeze all slide action. In the image below, notice on the Button object that there is a thin gray line at 1 1/2 seconds on the Timeline.

To the right of the gray line you will notice the word Inactive. The Button includes an option that will Pause the slide after a specified amount of time (or, put another way, make the slide Inactive). Your ability to control the Pause after time, or the point that the slide becomes Inactive, is critical to success on the Timeline, especially if you have multiple objects on the slide. You can control when the slide becomes Inactive two ways: directly on the Timeline; or via the Properties of the Button.

In the image below, notice that the gray line is being dragged right.

In the image below, the gray line has been moved to 3 seconds on the Timeline. If you look at the top of the Timeline, the slide would now freeze at 3 seconds and the 2.bmp image would appear since the slide will freeze after the image has had a chance to appear. However, if you were to play the slide, the image 3.bmp would not appear because the slide would become inactive before the image had a chance to appear.

The image below shows the Inactive setting moved to after 4 seconds on the Timeline. By that time, the third and final image has had a chance to appear on the slide.

If dragging the thin gray line on the Timeline is not your cup of tea (since it’s so small, the gray line can be difficult to grab), you can right-click the Button and choose Properties. On the Options tab, you can change the Pause after to an appropriate time and then click OK.

Got a Captivate production problem that’s making you pull your hair out? Email your problem and let others learn solutions from your experience. Want to learn more about Captivate? Click here.

You can quickly create Question Slides in Adobe Captivate 3 that allow you to gauge the effectiveness of your eLearning course. When you choose Quiz > Question Slide, you will be presented with several Question Types including:

• Multiple choice: Create a question that users must answer by selecting one or more correct answers from a list.
• True/False: Create a question that users must determine is either true or false.
• Fill in the blank: Create a question that users must answer by selecting from different text options to fill in a blank space within a sentence.
• Short answer: Create a question that users must answer with a word or phrase
• Matching: Create a question that provides users with two lists of items that must be correctly matched. 
• Hot Spot: Create a question that provides users with areas on the slide that they must correctly identify. 
• Sequence: Create a question that provides users with a sequence that they must arrange in the correct order.
• Rating scale (Likert): Create a question that asks users to specify their level of agreement with a statement.

I think you will agree that the list above gives you plenty of options. However, an email I received this past week pointed out that none of Captivate’s Question Types allows for answers that appear in a drop down menu. I suppose there is more than one way to work around the problem (I invite readers to email their alternative solutions and I’ll post them in this newsletter), but if you’d like to learn mine, read on…

Note: Before following the steps below, it may be helpful to watch a finished project that demonstrates a drop-down question. Click here to watch the demonstration. After you are finished, close the browser window and return here for your lesson.

Create the Question and Answers

Since you cannot create a drop-down question in Captivate via any of Captivates Question types, the first thing I did was create a simple drop-down question using some basic HTML and NotePad. Before you start rolling your eyes because you do not have HTML experience, the form is really, really simple to create… and you won’t have to type very much. In fact, here’s the code I used to create the one shown in the sample:

Create the page above and give it the name test.htm.Here is how the page should look when viewed via a Web browser (such as Internet Explorer):

Record the Movie in Manual Capture Mode

1. Using Adobe Captivate 3, choose Edit > Preferences
2. Select the Settings Category
3. Select Manual Recording from the Recording Type drop-down menu

   The remaining options are up to you, but you can see my preferences in the screen capture below (specifically, I deselected Record keystrokes)

   

4. Click OK
5. Record the movie by choosing File > Record/Create > New Project (Select Software simulation and Custom Size, and then click OK)
6. Select the Web page you created earlier from the Optionally, select a window you’d like to record drop-down menu and ensure Manual Mode is selected in the Recording area

   

7. Click Record

   A screen capture will be taken for you. But from this point on, you’ll need to be diligent about taking the remaining screen capture’s by pressing [Print] [Screen] on your keyboard.

   Basically all that I did was create 10 screen captures showing the drop down menu collapsed (closed), the drop-down menu open but with nothing selected, the drop-down menu open and one each showing each answer being selected and in its selected state. Then I stopped the recording.

The Captivate Production Phase

1. I added Click Boxes on Slide 2 (each one jumps the user to the answers shown in their selected state)
2. I added a click box on each of the slides showing selected answers that jumped users to the appropriate response slide (correct or not correct)

That’s really all there is to it. While the task may seem daunting, it literally took me 30 minutes to record and produce my sample project. Depending on your comfort level with Captivate, and the number of questions and possible answers you need, it will likely take you a bit longer to achieve similar results. However, I hope I have demonstrated that the effect is possible.

If you would like to download the project file (CP) I created for this lesson, click here.   

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Got a Captivate production problem that’s making you pull your hair out? Email your problem and let others learn solutions from your experience.

Want to learn more about Captivate? Click here.

I’m happy to announce that my Adobe Captivate 3 eLearning course is finally posted and ready for prime-time.

There are more than 40 highly interactive lessons, including:

The Captivate Interface | Insert Text Captions | Edit Text Captions | Modify Text Captions and Add Highlight Boxes | Align Objects | Control Caption Timing | Insert and Manipulate Images | Image Stacks | Insert Click Boxes and Set Caption Options | Adding Buttons | Duplicate Slides and Hide the Mouse | Change Slide Timing | Insert Text Entry Boxes | Change the Pointer Path | Text Animation | Frames Rates and Animation | Export and Import Movie Captions | Add Background Music | Resize a Movie | Import PowerPoint Slides | Link to Other Movies | Link a Movie to a Web Site | Checking | Bandwidth and Publishing Movies | Publish to Word | Set Reporting | Options and the Manifest File | Insert a Question Slide | Edit a Question Slide | Set Question Slide Options | Create a Menu Builder Project | Edit and Export a Menu Builder Project | Publish SCOs | Upload Course Content into an LMS

Price: $85.00 (US) for one full year of unlimited access, 24-hours-per day, 7 days per week.

Click here to test drive a few of the lessons in this course.

Ready to register? Click here.

Free Online Seminars

Adobe is offering the following online seminars throughout November. And price couldn’t be more right–free!

Bring your Information to Life with 3D and Adobe Captivate 3 in the new Technical Communication Suite

Tuesday, November 13th, 2007, 10:00 A.M. PDT

Explore rich media support in Adobe Technical Communication Suite. Learn how to leverage a complete solution to bring life to your static content.

As easy as ABC and 123: Creating Interactive Help Systems for Your Rich Internet Applications

Tuesday, November 20th, 2007, 10:00 A.M. PDT

Explore how to turn your existing help systems or knowledge bases into an engaging information experience for your AIR, Flex, Cold Fusion and other applications without the help of your engineering department. Learn how you can leverage existing content to create interactive help or performance support without having to learn Flash. Adobe Technical Communication Suite (includes Adobe RoboHelp 7 and Adobe Captivate 3).

You can also view the following OnDemand Seminars:

Adobe Technical Communication Suite and Adobe RoboHelp 7

Adobe Technical Communication Suite is the most comprehensive suite for technical communicators, instructional designers and eLearning professionals. What does this mean for technical communicators, instructional designers and eLearning professional today and tomorrow? How will this affect the content they create and the customers consuming their information? Also learn about the new release of Adobe® RoboHelp 7.

Real time ROI for Online Help: Adobe® RoboHelp® 7 Deep Dive

Take an in depth look at the much anticipated release of Adobe RoboHelp 7. Find out how you can use Adobe RoboHelp Server 7 to track help system usage or determine skill gaps.

Benefits of Content Reuse: Adobe RoboHelp 7 and Adobe FrameMaker 8 integration in the Adobe Technical Communication Suite

Content reuse delivers time savings and measurable ROI. Understand how to reuse single sourced content in the Adobe Technical Communication Suite. See the integration between RoboHelp 7 and FrameMaker 8. Explore how these industry leading products integrate and how the integration benefits you.