Adobe RoboHelp 8: Avoid Recent Project Confusion

by Kevin Siegel  

So
there you are, looking at the Adobe RoboHelp recent projects list when
you run face-first into a confusing dilemma: you accidentally opened
the backup version of your project from the server. You closed the
backup right away but now both versions of your project appear in the
recent projects list.

RoboHelp 8 recent projects list

Hmmmm…
if you use your mouse to point to each of the project names in the
list, you will see the location of each project. Problem solved. Simply
read the destination and ensure you open the correct version of the
project. Of course, if you're like me, you are often in a rush to get
the project open and get your work done. It would be a shame to open
the wrong project.

Wouldn't it be better to simply remove the unwanted project from the recent projects list? I think so… and here's how

  1. Choose Tools > Options.
  2. On the General tab, select the project you do not want to accidentally open from the Most recently used project area.
  3. Click the Delete button (don't worry, clicking the Delete
    button will not delete the project… instead, it will simply remove
    the reference from the recent projects area).

    Delete a project from the recently projects list

  4. Click the OK button.

    And just like that, the project that was causing all of the stress will be missing from the recent project list.


 ***


Looking to learn RoboHelp quickly? Join my live, online and instructor-led RoboHelp class. Click here for more information.

Worried
about your class canceling? You'll be happy to hear that IconLogic
never, ever cancels classes (even if there's just one student
registered).

***


Follow Kevin on Twitter: http://twitter.com/iconlogic.

Adobe RoboHelp: Which is Better, FlashHelp or WebHelp?

by Kevin Siegel

When generating RoboHelp projects, the two most common layouts generated by RoboHelp authors are WebHelp and FlashHelp. Both layouts are cross-platform (accessable by most operating systems including Mac and Windows) and can be used by a vast majority of the world's computers.

WebHelp is a great choice for producing cross-browser, cross-platform Help systems. FlashHelp takes the concept of WebHelp to the next level by employing the prowess of Flash to provide visually stunning Help systems. FlashHelp projects will display correctly across all browsers and platforms, and Help components, such as toolbars, the TOC, the Index and Search, are animated. And unlike WebHelp output, FlashHelp layouts can appear in a vertical orientation, where the Navigation area is stacked above the Help content to save screen space.

Which layout should you generate? Having considered both, I much prefer FlashHelp. Why? Simply put, I think FlashHelp looks really cool. But that's just one Help author's opinion. Having cast my vote for FlashHelp, I'm betting you are licking your chops and will elect FlashHelp as well. Not so fast. First, you should at least consider using WebHelp. Why? Read on…

If you choose FlashHelp over WebHelp, your output will not be 508 Compliant. That's a deal-breaker if your organization is required to provide a compliant Help system. On the other hand, WebHelp output is compliant. (Of course, I've had more than one person tell me that that isn't 100% true, a subject for a future article.)

 
If you elect to generate FlashHelp, your customers will need the Adobe Flash Player 6 or newer to view the FlashHelp output. WebHelp does not have this requirement and will easily work on most computers with or without the Flash Player. Should you be concerned? According to Adobe, the vast majority of computers in use today have the free Flash Player installed. Even so, your most important customer may not have the Flash Player, rendering the Help system useless. Ouch!

Even more important to the Flash Player issue is your ability to change the way WebHelp and FlashHelp layouts look when generated. While WebHelp can be easily customized using the Skin Editor (included with RoboHelp), you'll need significant skill using Adobe Flash (and the Flash Developer kit) to make changes to the way a FlashHelp skin looks when generated. Given that significant limitation, I think you'll be happier with WebHelp. Of course, Adobe could make this a very tough decision if they one day include a Flash Skin Editor comparable to the WebHelp Skin Editor in RoboHelp. But that is another RoboHelp version (or two, or three) away.

***

Looking to get trained on Adobe RoboHelp? Need the training quickly? Click here to learn about our live, two-day online RoboHelp classes (there's one more class this year… it's not too late to sign up).

Adobe Captivate: Warning Will Robinson, Avoid Flash Player 10.1! But If You Didn’t…

by Kevin Siegel

Adobe recently unveiled Flash Player 10.1. According to Adobe, Flash Player 10.1 "realizes the promise of a consistent, cross-platform runtime across desktop and mobile devices." Nice!

Many people, excited to play with the pre-release of Flash Player 10.1, went right to Adobe Labs, downloaded and then installed the software–on their production machines. Of course, if you were among those people who installed Flash Player 10.1, you are now noticing that your beloved Captivate is no longer working. In fact, here are a few of the posts I saw on the Adobe Captivate forum (does any of the following sound like you???):

"I just put together a new laptop, and installed all the normal programs/drivers (Flash Player, Adobe Reader, etc). I installed Flash Player 10.1 and received the confirmation "Congratulations you now have the latest…" I installed Adobe Captivate 4, the Trial Version. This is not my first attempt at installing/un-installing/re-installing both Captivate 4 and Flash Player 10 on this computer. I'm on my fourth attempt at reinstalling both programs. I am running Vista Ultimate x86. This computer meets all system requirements by Adobe Captivate 4. Is this a problem with Captivate, Flash Player, or (doubtful) my computer?"

Here's another:

"I uninstalled Flash player 10 on my laptop and installed Flash Player 10.1. Now Adobe Captivate doesn't start! I received a message that the Flash Player for IE is not installed and I'm redirected to Adobe's web site to install Flash Player 10."

I don't blame anyone for getting excited about installing and playing with beta software. However, I always recommend that you install this kind of software on a computer that isn't being used for production–you just never know what kind of collateral damage beta software can cause.

If you are like the unfortunate developers above, or know someone who installed Flash Player 10.1, it might be a good idea to know how to both remove Flash Player 10.1 and go back to an earlier version of the player (one that will work with Captivate). Here is an article that will walk you through the process of removing Flash Player 10.1 from your computer. And here is a Web site offering links to older versions of the Flash Player.

Let that be a warning to all you "betaiacs" out there! Beta software is cool, but there is always the chance the beta software can tear up your system!

P.S. Did I date myself with the Will Robinson reference? For you young-ones, the "Warning Will Robinson" is from the old (Did I say old??? I mean not so new!) television show Lost In Space. Never seen it? Don't say I never give you anything.

***


Looking to create killer eLearning lessons with Adobe Captivate? Join one of IconLogic's Captivate classes, or contact us for custom group or onsite training rates. Click here for more information about our 2-day Captivate Essentials class. Looking for more Advanced Captivate 4 training? We have you covered. Click here for more information.

Worried about your class canceling? You'll be happy to hear that we never, ever cancel our classes (even if there's just one student registered).

Creating Multilevel Lists in Adobe RoboHelp 8

One of the great new features in Adobe RoboHelp 8 is the ability to create complex multilevel lists (lists within lists), in which you can have many levels, much like those you can create in Adobe FrameMaker).

Amit Jha, a member of the Adobe RoboHelp Engineering Team, has written a helpful article that will guide you through the process of creating a multilevel list. Click here to read the article.

Question of the Week: Adobe RoboHelp Projects… How Big is Too Big?

Question:

My team and I are preparing to work on projects in RoboHelp 8 and are looking into how to best publish the files. We're very interested in FTPing because it would give us the flexibility to publish on our own without depending on IT for deploying the !SSL files to the intranet (I have used FTP before, and it worked very well). However, we will need to request some server space so we can FTP our projects to an IIS server, but we are not sure how much IIS space to request. So, my question is, in your experience, is there an "average" MB per published project? In my own experience, the average published project has about 300 files (around 3.5 MB), and doesn't contain many attachments or graphics.  I don't foresee our team having more than 10 RoboHelp projects to publish, and I think we would be safe in asking for 5 GB of space (10 at the most) for the published files.

Also, is there a recommended limit on the MB size for a RoboHelp project? At which size would they become "clunky," and what would the !SSL size be for a project that big??

Answer:

That's a tough question to answer emphatically. The output folder within your SSL will get bigger depending on two things: the number of topics and, more telling, the number of images, audio files and animations you add to those topics.

In any event, you can get an exact size of your output folder with a simple right-click on the folder within the SSL folder after you generate. When you Publish the folder to your server, the storage requirements will be the same as the size of the output folder. As for exact size requirements for the space on your server, a few gigabytes should suffice for now (unless your project contains thousand of topics). As for RoboHelp projects that are too big, I wouldn't worry about project size unless your project has more than two or three thousand topics.

Adobe RoboHelp 8: Start Page, Project Title and Default Topic… Let’s Get Them Straight Once and For All!

by Kevin Siegel

As I've continued to teach my online RoboHelp class to students who attend from all over the world, one recurring issue has been confusion over the following three RoboHelp features: the start page, the project title and the default topic. The three files/names are totally different, having nothing to do with each other, but are commonly confused.

By the time you are finished reading this text, I'm hoping that the confusion is a thing of the past.

The Project Title: The Project Title is determined when you create the project (you type the name into the "Enter the title of this project" field).

Project Title created

You won't come into contact with the Project Title again until you Generate the project. At that point, the Project Title appears in the browser's title bar (and the tab title if the browser supports tabbed browsing).

Project Title via a Web browser

You can change the Project Title via the General tab on the Project Settings dialog box (Edit > Project Settings). A Project Title can, and should, contain spaces.

Edit the project title

The Start Page: The Start Page is a file that is created automatically by RoboHelp when you generate the project. The start page is the frameset that displays the toolbars at the top of the help screen, the navigation panel at the left and the default topic at the right. The Start Page is, in no way, the Default Topic (which is discussed next). Instead, the Start Page is simply the page that gets your whole system to display once it has been called by an application.

The name of the Start Page is typically the same as your project name (which you determine when you first create the project). However, once the project has been created, you can easily change the name of the Start page via the Properties of your layout (on the Single Source Layouts pod) by typing a new name in the Select Output Folder and Start Page field (name.htm). The name of the Start Page can never contain spaces.

Setting the name of the start page

The Default Topic: Once the Start Page has done its job and the Help System opens, the Default Topic open and appears at the right side of the Help System. By default, the Default Topic will always be the first topic you created when you first created the project. However, you can easily change the Default topic via the Properties of your layout (on the Single Source Layouts pod).

Default Topic

And there you have it… the Project Title, Start Page and the Default Topic all work together in a generated project. While the Default Topic and Start Page can be changed in the same basic place (the Properties of a layout), I am hoping that any confusion is now a thing of the past.

***
 
Looking for Adobe RoboHelp training? Need it fast? IconLogic has a live, two-day online RoboHelp 8 class coming up November 19-20, 2009.

Worried about your class canceling? You'll be happy to hear that we never, ever cancel our classes (even if there's just one student registered). Click here to learn more about our other online classes.

***

Follow Kevin on Twitter: http://twitter.com/iconlogic.

Adobe RoboHelp 8: User Defined Variables

by Kevin Siegel

RoboHelp allows you to quickly create and use variables. What are variables and how can they help you? Variables can contain information that occurs frequently in your project, such as a product name, company name or copyright notice. After creating the variable, you can insert it into any RoboHelp topic or onto a template by simply dragging and dropping.

Let's say you want to have your company name appear throughout the project. You could accomplish the task the old-fashioned way by typing the company name over and over again. Or you can create a variable called CompanyName, whose definition is your actual company name. After creating the variable, it's a simple matter of dragging the CompanyName variable into any topic.

Now here's the cool part. Assume your company name now appears throughout your project, and now you want to change it. Without the variable, you would have to search your entire project and update the company name. Thanks to variables, all you will need to do is update the definition of the CompanyName variable and you will change the displayed company name project-wide in just a few seconds.

Create a Variable

  1. Show the User Defined Variables pod by choosing View > Pods > User Defined Variables.

    By default, the User Defined Variables pod is empty. Let's create a variable that will link text to your corporate Web site.

  2. At the top of the User Defined Variables pod, click the Create a new variable button.

    Create a new variable

    The New Variable dialog box appears.

  3. Type a name into the Variable Name field (no spaces allowed).
  4. Type your company name into the Variable value field.

    Completed variable

  5. Click OK.

    Your unformatted variable text appears in a panel to the right of the variable list. You will add a hyperlink to the variable text next.

    Unformatted variable

  6. Highlight the variable value (your company name).
  7. Right-click the selected text and choose Insert Hyperlink.

    The Hyperlink dialog box appears.

  8. Select Web address from the Link to drop-down menu.
  9. Type your corporate Web address into the field to the right of http://

    Web address added to the variable value.

  10. Click OK.
  11. Save your work.

Insert a Variable into a Topic

  1. Open a topic.
  2. Drag your variable from the User Defined Variables pod into your topic.

    The variable value will appear in the topic. The value will be formatted to match the CSS attached to your topic and contains a hyperlink.

  3. Drag the variable into more topics.
  4. Save your work.

Edit a User Defined Variable value

  1. At the right of the User Defined Variables pod, double-click the linked text to your company.

    The Hyperlink properties appear. If the Web address you typed a while ago was incorrect, you could fix it now.

  2. Click OK.

    Anywhere you used the variable (two times or 10,000), the value instantly updated. How cool is that?

***
 
Looking for Adobe RoboHelp training? Need it fast? IconLogic has a two-day, live, online RoboHelp 8 class coming up October 22-23, 2009. Worried about your class canceling? You'll be happy to hear that we never, ever cancel our classes (even if there's just one student registered). Click here to learn more about my online classes.

***

Follow Kevin on Twitter: http://twitter.com/iconlogic.

Adobe RoboHelp 8: Shortcuts Anyone?

by Kevin A. Siegel

During just about every one of my online RoboHelp classes, someone asks the following question about the keyboard shortcuts that I teach during class. "Do you have a list of these keyboard shortcuts?"

Um, no. Although I always promise the group that I'll whip up a list of shortcuts and post them here. Of course, since I'm old(er), I quickly forget to post the shortcuts until the next class, when the cycle repeats. Until now…

The following is courtesy of Adobe's online RoboHelp Help system.

Task

Keyboard shortcut

Basic operations

Open project

CTRL+O (letter O)

Save All

CTRL+S

Undo

CTRL+Z

Redo

CTRL+Y

Cut

CTRL+X

Copy

CTRL+C

Paste

CTRL+V

Delete

Delete button

Close All

Ctrl+Alt+X

Select all

CTRL+A

Find

CTRL+F

Replace

Ctrl+H

Go to bookmark

F5

Print from active pane

CTRL+P

Help

F1

Spell check active pane

F7

Thesaurus

SHIFT+F7

Create a topic

Ctrl+T

Duplicate a topic

Ctrl+D

Edit item

Ctrl+E

Close a topic

Ctrl+F4

Rename

F2

Paragraph markers

CTRL+SHIFT+8

Preview topic

CTRL+W

Insert hypertext link*

CTRL+K*

Insert image

CTRL+G

Insert text-only pop-up window*

CTRL+ALT+P

Open Project Settings dialog

CTRL+SHIFT+/

Open Topic Properties dialog

ALT+ENTER

Display Conditional Build Tag dialog*

CTRL+N

Generate the Primary Layout

CTRL+M

Text formatting in Design Editor

Bold

CTRL+B

Italicize

CTRL+I

Underline

CTRL+U

Format – Paragraph menu

CTRL+SHIFT+D

Format – Font menu

CTRL+D

Font change

CTRL+SHIFT+F

Increase font size to next size in menu*

CTRL+SHIFT+>

Decrease font size to previous size in menu*

CTRL+SHIFT+<

Increase font size by 1 point*

CTRL+]

Decrease font size by 1 point*

CTRL+[

Styles in Design Editor

Apply a style*

CTRL+SHIFT+S

Apply the Normal style

CTRL+SHIFT+N

Apply a Bullets or Numbering style

CTRL+SHIFT+L

Apply Heading 1*

ALT+CTRL+1

Apply Heading 2*

ALT+CTRL+2

Apply Heading 3*

ALT+CTRL+3

TOC pod

Move book or topic up in the table of contents

CTRL+Up Arrow

Move book or topic down in the table of contents

CTRL+Down Arrow

Move book or topic to the left in the table of contents

CTRL+Left Arrow

Move book or topic to the right in the table of contents

CTRL+Right Arrow

Index pod

Change index keyword to lowercase

CTRL+L

Change first letter of index keyword to uppercase

CTRL+J

Version Control

Refresh version status on File Status tab

F5

Looking for RoboHelp training? I've got you covered! I teach an online RoboHelp class once a month. My classes never cancel! All it takes is one student and the class is a go! Click here for details.

***

Reviews from Students Who Have Attended My Online RoboHelp Class

Here are some unedited reviews from students who have recently taken my online RoboHelp class:

"Great class–content and pace were perfect."

"The instructor was incredibly dynamic and personable!"

"I have sat through MANY hours of mandatory training and yours was, by far, some of the best training I've experienced."

"This is really the first online 'class' that I've attended. It was very interactive. I was worried that I would just be sitting here and listening, but it was awesome. Thank you for a great experience."

***

Follow me on Twitter: http://twitter.com/iconlogic.

Adobe RoboHelp 8: Customize Your Favorite Toolbar Buttons

by Kevin A. Siegel

If you've spent any time formatting text, surely you've changed the text style for selected text to bold using myriad programs–MS Word, PowerPoint, QuarkXPress, WordPerfect, Dreamweaver.

What's that you say? You've never, ever made text bold? Well then, stand back and I'll teach you the trick. First, select some text. Now, click the "B" tool in any of the programs mentioned above. Go ahead, look around and you'll find that pesky "B" tool. I'm going to go out on a limb here and guarantee that clicking the "B" tool will make your selected text bold. Look at me… I'm the second coming of Joe Willie! There's your cool trick of the week. Enjoy.

Of course, if you're a RoboHelp developer, you know that making text appear bold isn't as easy as clicking the "B" tool. Why? There isn't a "B" tool. Silly me, it's a "T" tool.

"T' tool for Bold

Granted, it's a thicker "T" than the "T" tool right next to it (which is the "Italic" tool… I bet you were thinking that you'd find the standard "I" tool for italic, but nooooo! And don't get me started on the missing "U" tool!)

So that's the bad news in RoboHelp 8… the tools on the toolbars don't necessarily look the way you're used to. However, there is very good news indeed… you can easily customize the look of any tool on RoboHelp's toolbars (you can make your own toolbars too). Want to learn how to customize the tools? Read on…

Start RoboHelp 8 and choose View > Toolbars > Customize to display the Customize dialog box. While this dialog box is open, you can add or remove commands from any toolbar and you can customize the look of any tool.

Right-click the tool you'd like to customize, choose Change Button Image and then select an image you'd like to use.

Change a button's image

Your button will quickly show your change (and its new attitude).

Updated button image

Of course, if you want to go hog-wild (and you have superior drawing skills), right-click the button and choose Edit Button Image. The resulting Button Editor will open offering you more opportunities to customize the button than you might have hoped for.

Customize a tool

And finally, I couldn't close this week's article without a helpful tip should you have "button regret" and long for the good old days and your simple, yet elegant "T" tool. With the Customize dialog box open, right-click any edited button and choose Reset to remove your button edits.

***
Looking for RoboHelp training? Check out our course… it will get you trained in just two days. Click here for details.

Follow me on Twitter: http://twitter.com/iconlogic.

Adobe RoboHelp 8: What’s Another Word for Easy? How About Synonyms?

by Kevin A. Siegel

Creating an Index in RoboHelp is as simple as opening the Index folder, double-clicking the default index, right-clicking within the Index pod and then selecting Smart Index Wizard. A few clicks later, you'll have an Index pod full of keywords that have been magically associated with topics in your project.

Will the Smart Index Wizard create an Index that's ready to be generated? Um, sorry… but not likely. After running the Smart Index Wizard, you will likely have to scroll through the resulting Index and remove several keywords (especially if you select Automatically add index keywords for all topics from the How do you want to add index keywords? area of the Smart Index Wizard).

One key to creating an effective Index is adding synonyms to the Index as keywords that will get your customer's to the topic they were looking for. What's that you say? You're not synonym-savvy and creating them is a chore? You don't have a thesaurus handy? No worries… read on and learn how RoboHelp can help create synonyms on the fly.

Add Synonym's as Index Keywords

  1. Open or create a RoboHelp project.

  2. Open the Index.

  3. Right-click within the Index and choose Smart Index Wizard.

  4. Click Next to move to the second screen of the Smart Index Wizard.

  5. Select Confirm adding index keywords for each topic from the How do you want to add index keywords? area.

    Adding Synonyms 1

  6. Click the Next button.

  7. Select a keyword (put a check in the box).

    Adding Synonyms 2

  8. Click the Options button at the right and select Synonyms from the drop-down menu.

  9. Select a Category from the list at the left.

  10. Select a Synonym from the list of Synonyms at the right.

    Adding Synonyms 3

  11. Click the Add to Topic button.

  12. Click the Close button.

    Notice that the Synonym has been added to the list of keywords. If you leave the keyword selected, it will appear on the Index pod.

    Adding Synonyms 4

***
Looking for RoboHelp training? Check out our course… it will get you trained in just two days. Click here for details.

Follow me on Twitter: http://twitter.com/iconlogic.