LMS IMPLEMENTATION STRATEGIES, Part 1: The Plan

by Ann Crane

Corporate learning initiatives almost always include the need for a Learning Management System (LMS). Given that LMSs run the gamut from free to tens of thousands of dollars, a little prior planning is in order before running out and purchasing the first LMS you find.
 
In this series, I’m going to share some of the top LMS implementation strategies provided by LMS experts from across the globe. 
 
Sharath Ramaswamy is an LMS implementation expert who has helped more than 100 companies, each with their own unique challenges and expectations, successfully set up their LMSs. 
 
According to Ramaswamy, one of the most important first steps to implementing an LMS is defining the expectations for the learning initiative. 
 
Defining expectations is crucial because those expectations are the scaffolding that binds the learning program goals to measurable business goals,” said Ramaswamy.
 
Ramaswamy went on to say that “one must review the business strategies which motivated the purchase of the LMS in the first place, identify the overall business objectives, identify the key stakeholders and draft a plan with an intent to illustrate how the learning plan objectives match with and contribute to the business objectives.” 
 
“This will determine your definition of success,” exclaimed Ramaswamy. “If you want to be considered a partner in the business, and not just seen as part of a support function, it is crucial to tie your learning program goals as tightly as possible to the pre-defined business goals.” 
 
Business goals can be vast in scope. Perhaps your company plans to double its annual profits worldwide by leveraging a fast-growing innovation in the industry. How do you, as a member of the Learning and Development team, take a large corporate goal and break it down? For starters, identify the stakeholders and understand what, exactly, they have defined as success. 
 
For example, a manager has a business goal of adding new products to the corporate portfolio. One appropriately mapped learning program goal would be to offer role-based certifications on the new products. 
 
Here’s another example: The head of Global Sales has a goal to sell into new markets. The learning program goal would be to ensure an online learning model supports a globally-distributed workforce and offers localized training
 
Another crucial pre-implementation strategy is to identify organizational roadblocks that have hindered learning in the past and develop supportive strategies offset them. For example, if a known obstacle to learning has been “no time,” ensure that short eLearning modules are used in the course (lessons that don’t play for more than a few minutes). If the criticism “no communication” was voiced, define an internal marketing plan and a communication strategy in advance of the roll-out.
 
Next time: Learn how to build exactly the right team for your implementation, who to choose, and why! 
 
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Note: Join Ann on Thursday, September 25, 2018, 2 p.m. Eastern live online and see the power, flexibility, and ease of use of Adobe Captivate Prime. Ann will also be showcasing some of the assets in the new Content Library (where you can find courses on Business Skills, Workplace Compliance, and more).
 
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Ann Crane, Engage Systems, LLC., is an Adobe Captivate Prime and Adobe Connect expert. Based in San Francisco, California, Ann serves as an eLearning consultant and virtual experience guide, quickly transitioning clients to digital collaboration concepts and technologies.
 
 
 

We’ll tell you ours, you tell us yours

From Kevin: I've been teaching live online classes for years. And while I’ve had all sorts of technology challenges during that time, I’ve never had my main machine go down along with my backup–until yesterday! Even though I rebooted my machine in time for class, it froze again, and I couldn’t click anything.

Panic? Not me. As a certified online training professional, you’re taught to handle these kinds of bumps in the training road. In this instance, other students in the class were using Captivate (it was a hands-on session) and I simply made a participant the presenter (or leader). Class went off without a hitch after that. Check out my smooth maneuvers in the video below.

What are you most embarrassing online (or in-person) training debacles? Share them here! Did you recover? Tell us how!

Learn to teach online at www.iccotp.com.

 

TRAINING FOR TRAINERS: Learn How to Engage Virtual Students and Get Certified

Online training can be great training, but it all starts with an awesome trainer! 
 
More and more companies are embracing live, online classes. If your company wants you to teach online, great. But teaching online isn't as easy as it sounds. For instance, how can you be sure that your class isn't boring? How can you keep your audience engaged, even when your content isn't very exciting?
 
The International Council for Certified Online Training Professionals (ICCOTP) promotes standards of excellence in delivering online training in a wide variety of formats by instituting a certification process for online trainers.
 
 
The Online Training Professional certification process (COTP) aims to ensure that online training events and classes provide high-quality, memorable, enjoyable, and, most of all, effective learning experiences to participants.
 
Learn some best practices for engaging an online audience. Learn the hardware and software you'll need to host online training. Are your materials ready for an online world? We'll teach you how to prepare your existing materials for online access and even how to create awesome, visually-appealing presentations.
 
If you need to include quizzes in your online course, do you know how to create effective questions (and surveys)? We'll show you how. And you'll get a chance to take the controls of an online training room and teach for a few minutes to your fellow COTP candidates.
 
There are seats available in the fast-approaching July COTP class. Learn more (and sign up) here.

TECHSMITH CAMTASIA: Version 2018 Released (Training Available, Book Coming)

TechSmith recently announced the release of Camtasia 2018 and there’s much to cheer. Among the improvements in version 2018:
 
Enhanced Library & Subscription Service Offering Thousands More
 
TechSmith made huge strides in Camtasia 9 when it improved the free assets in the Library. You’ll be pleasantly surprised to find dozens of additional resources available for use right away. There’s also a paid subscription to an assets library where you’ll have access to hundreds of thousands of additional royalty-free videos, intros, music, and more.
 
Themes
 
Camtasia has never had a way to quickly apply the look and feel of one object across a large project. In version 2018, Themes allow you to create, save, and apply styles with custom color and font preferences. 
 
Behaviors
 
TechSmith added a few new behaviors giving you even more object-animating power than ever.
 
Faster Rendering
 
One of the major complaints about Camtasia is how long it takes to Render (Share) a project when you’re finished with your production work. Camtasia 2018 promises 50% faster rendering speeds than version 9!
 
The Price of Progress
 
The upgrade price for Camtasia 2018 is $99.50. if you recently ordered the older version of Camtasia, no worries. According to TechSmith, “TechSmith has a 30-day grace period. If you purchased Camtasia 9 or 3 on or after May 18, 2018, you will receive an email from TechSmith with instructions of how to get your free upgrade to Camtasia 2018. If you’re under a maintenance program, you are also eligible for a free upgrade of Camtasia 2018.”
 
Need Camtasia Training?
 
We've got you covered with our live, online Camtasia classes.
 
"TechSmith Camtasia 2018 (for Mac and PC): The Essentials" Workbook
 
The book is nearly finished and should head to the beta team by Friday of this week. I expect it to be available on amazon.com in a few weeks.

TechSmith Camtasia: Tips for Trimming Content

If you’re curious about the kinds of things we cover during our live, hands-on online classes, check out this snippet from a recent TechSmith Camtasia class. During this portion of the class, I taught attendees how to ensure they won’t mistakenly trim more from a project than expected.

eLEARNING CLASS: Whiteboard Animation with VideoScribe

In the battle for online attention, video is KING. By 2019, 80% of ALL web traffic will be video. 64% of customers say they are more likely to buy a product online after watching a video. 59% of decision makers would rather watch a video than read a blog or article. On top of that, they are FUN and easy to create with VideoScribe!
 
Leave with the ability to fully create entertaining and engaging whiteboard animations with VideoScribe.
 
IMPORTANT: A free trial to VideoScribe is required to actively participate in this course. The free trial lasts for 7 days, so please time your free subscription to coincide with this class.
 
Learn more about this class (and sign up) here.
 

ADOBE CAPTIVATE: Where Did The Old Trials and Assets Go?

by Kevin Siegel, COTP, CTT+

As a publisher of popular step-by-step workbooks such as “Adobe Captivate: The Essentials,” “Articulate Storyline: The Essentials,” and more, we know first-hand how frustrating it can be when assets mentioned in our books are moved or removed by the software vendors.

 
Take Adobe’s eLearning assets used by Adobe Captivate. With every new release of Adobe Captivate, Adobe posts new (fresh) assets to support the latest and greatest release. However, the old assets seem to disappear entirely making it impossible for users of older Captivate versions to install, much less take advantage of, the free assets.
 
Rejoice users of the older Captivate versions! Adobe hasn’t up and left you behind. The assets are available via one handy site.
 
Click the image below to access the asset site for several legacy versions of Captivate.
 
 
And if you’re looking for the legacy versions of the Captivate trials, Adobe has you covered there too. 
 
 
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Kevin Siegel, CTT, COTP, is the founder and president of IconLogic. Following a career in Public Affairs with the U.S. Coast Guard and in private industry, Kevin has spent decades as a technical communicator, classroom and online trainer, public speaker, and has written hundreds of computer training books for adult learners. He has been recognized by Adobe as one of the top trainers world-wide.
 
 

ADOBE CAPTIVATE: Hide & Show the Playbar at Will

by Kevin Siegel, COTP

I recently received an email from a fellow Captivate developer. She was hoping there was an elegant way to hide the playbar on specific slides.

Certainly you can use the Skin Editor to remove the playbar completely from a project. Alternatively, if you don't want the playbar to be available during a quiz, there are Quiz Preferences for that.

This particular project did not contain a quiz and while the developer wanted the playbar to be available in most instances, there were a few slides where she simply didn't want the playbar.

The process for hiding the playbar on select slides is very simple. First, keep in mind that the playbar is visible by default unless you tell it to go away. But how? To hide the playbar on the fly, select a slide on the Filmstrip. Then, on the Properties Inspector, Actions tab, On Enter drop-down menu, choose Assign. From the Assign drop-down menu, choose the variable named cpCmndShowPlaybar. (The variable comes with Captivate and will always be available in the Assign drop-down men.) Lastly, type 0 into the With field. (The zero is the same as telling Captivate not to do something… or false… or no… in this instance, it's telling Captivate that you don't want the playbar.)


If you preview the project, you will see that the playbar is missing from the selected slide… and all of the subsequent slides. Assigning a value of 0 to the selected slide told Captivate to hide the playbar from that point forward.
 
…and it's never coming back… EVER!
 
Okay, so let's not be so dramatic. Do you want the playbar back? The process of bringing the playbar back is just as easy as hiding it. Select another slide on the Filmstrip (at the point where you'd like the playbar to reappear). Back on the Properties Inspector, On Enter drop-down menu, choose Assign. From the Assign drop-down menu, choose cpCmndShowPlaybar. Type 1 in the With field. (The number 1 tells Captivate that you want the playbar to appear from that slide onward.)
 
 
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Looking for Captivate training? We've got you covered.
 
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Kevin Siegel, CTT, COTP, is the founder and president of IconLogic. Following a career in Public Affairs with the US Coast Guard and in private industry, Kevin has spent decades as a technical communicator, classroom and online trainer, public speaker, and has written hundreds of computer training books for adult learners. He has been recognized by Adobe as one of the top trainers world-wide.

ARTICULATE STORYLINE 3 & 360: New Tables Feature Added

by Kal Hadi, COTP

I frequently get questions from Storyline training students about the possibility of inserting tables into a project (actual tables with cells, columns, and rows instead of screen shots of tables).

Up until yesterday, my answer about tables has always been “I wish.” However, if you're using Storyline 3 or 360 you'll be happy to find an awesome addition to the Text group on the Ribbon: Table (shown in the image below). 

 
If you're not familiar with tables, they are very useful for structuring data, organizing content, and providing great accessibility and context. Articulate’s implementation of this new feature looks pretty awesome. (The only thing that I was hoping to find but didn’t was the ability to sort columns or rows alphabetically or numerically.)

Once you insert a table and have it selected, you are given a Table Tools tab with Design and Format tabs. Using the Design tab, you can control style fills and borders or choose from a slew of preformatted table styles that include alternate “banded” rows and more. You are also able to designate rows as headers.

 

When it comes to formatting the table, you've got a ton of options. For instance, you can add/delete rows and columns, merge cells, change cell content alignment, and my favorite feature: Distribute Rows and Distribute Columns where you can easily make row heights and columns widths evenly.

Spend some time with the new Tables feature and let me know what you think. If I were a betting man, I'd bet that you're going to be impressed.

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Kal Hadi is a Certified Technical Trainer (CTT) and Certified Online Training Professional (COTP) with more than 20 years of experience in computer graphics, imaging, and electronic publishing. Kal is a graduate of the Rochester Institute of Technology Electronic Publishing graduate program. He is also the author of many books and papers in graphics and web publishing including multiple books on Articulate Storyline.