Question:
Do you know how to adjust the bookmark settings for a Captivate lesson? We essentially would like to have the user always start at the beginning of the course, no matter where they left off last time they were in the course. We are having a lot of issues with our published Captivate movies automatically bookmarking pages when they are taken through our LMS. For example, I take the course and everything works fine. The next user opens the course and it jumps to the last page of the course. The user then has to drag the black caret in the skin to the beginning of the course. As you can imagine, it is causing all sorts of frustration.
Answer:
What you’re asking is possible, but you’ll need to edit some HTML. You’ll find more information on the Captivate forums at this link.
Question:
Captivate 2 becomes unstable when I import an animation. By unstable I mean I can’t access menus, they drop down (open) but immediately close. Is this a common problem? Are there software updates that address this? Suggestions? References?
Answer:
I experience it myself just about every time I import animation. I have no idea why Captivate behaves this way, but the problem is not lethal. To stop the wacky behavior, you can show the Library and click the Library instance of the animation you just imported.
Question:
Most of the applications that I teach require a user-specific sign-on. I created a training project for one such application [Groupwise e-mail]. When I recorded it, it looked fine. When I preview it, the password field is messed up. The cursor is blinking 2 spaces to the right of where it needs to be and I can’t move the cursor to the right place. If I enter the password where the cursor is, I get an "incorrect" message. I can’t get past this slide. Any thoughts about what I’m doing wrong or how to correct/avoid this?
Answer:
You’ve just discovered that the slide you’re working on and the slide you preview won’t always match–especially with Text Entry fields. It will take a bit of trial and error until you get things in the perfect spot. While you’re in Edit mode, can easily select the Text Entry field and drag it until it is in the correct position on your slide. You will not be able to move the Text Entry field while previewing.
If you’re trying to let a user type anything in the field and allow the entry to be correct, remove the check mark from Infinite Attempts and ensure the Failure caption is disabled.
Question Follow-up From Last Week:
I’ve created a page with two rollovers. I added audio to the rollovers. When you go away from the first rollover the sound continues to play. If you rollover the second rollover while the first one is playing both rollovers play until completed. The answer I found on Adobe was that this has been fixed in Captivate 2. Any suggestions on what I can do in my Captivate 1 version?
Answer:
Fellow subscriber Christine M. Dandaraw offers the following: "I created a branch where the first rollover goes to a second audio free slide–but you can only play 1 audio at a time!"
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