Adobe RoboHelp: Embed a YouTube Video

by Willam Van Weelden Follow us on Twitter View our profile on LinkedIn
 
Last week, Kevin taught you how to embed YouTube videos in your eLearning projects. This week I'm going to keep with the YouTube theme and show you how you can embed YouTube content into your RoboHelp project.

  1. Go to YouTube and locate the video you'd like to use.
  2. Click the Share button below the video.
    Adobe RoboHelp: Share button.
  3. Go to the Embed tab and copy the embed code.
    Adobe RoboHelp: Embed Code..
  4. In RoboHelp, open a topic and switch to HTML mode.
  5. Paste the embed code in the topic.
    Adobe RoboHelp: Pasted Code.
  6. In the src attribute, type http: in front of the url.
    Adobe RoboHelp: HTTP typed in the topic.
  7. Save your topic and generate your output.
    Adobe RoboHelp: Video embedded.

See also: Embedding Captivate HTML5 output in a RoboHelp project.

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Looking to learn RoboHelp? We offer a live, two-day online RoboHelp class once a month. Feel free to contact us to learn other ways to meet your RoboHelp training requirements.

eLearning: The Origins of a Training Methodology

by Kevin Siegel Follow us on Twitter View our profile on LinkedIn View our videos on YouTube
 
I've been creating eLearning since the early 1990s. Back then, eLearning (or E-Learning, pick your style) was known as CBT (Computer Based Training).

My first attempts at creating software video training was with a program called CameraMan. That program was ahead of its time, allowing you to capture your mouse actions, add captions and audio, and then publish into a video format that could be viewed on most computers. It was awesome software for the times but crashed a lot and had very few options. It was pretty much a record-pray-publish kind of tool.

When TechSmith released Camtasia I gave CameraMan the heave-ho and began producing slicker content in half the time. Then RoboDemo came out (RoboDemo later became Adobe Captivate) and I was quick to add that to my toolbox.

Today you have plenty of options when it comes to developing eLearning, including Camtasia, Captivate, Storyline, and two Presenters (one from Adobe, the other from Articulate).

While developing content for my Getting Started with eLearning mini course, I became curious about the origins of eLearning. As I mentioned above, I began developing eLearning 20 years ago. Surely that makes me one of the more senior eLearning developers around. It turns out I'm am just a young pup when it comes to eLearning. In fact, at a recent conference I met a person who said she started developing eLearning 30 years ago. 30 years ago? Wait, wouldn't that be the 1980s? Sure computers were around in the 80s… I was an early Mac adopter and I remember PCs with early versions of Windows (heck, I used DOS and floppy disks when they were still floppy). Those early computers struggled to do just about anything beyond word processing. How could anyone have developed eLearning on those early systems?

At the same conference, I met another person who said he was creating eLearning in the late 1970s. And that got me thinking… just how far back does eLearning go? And who was the first person or company to provide eLearning?

It turns out that eLearning really got going in 1953 when the University of Houston offered televised college credit classes. A few years later, the first adaptive teaching system (named SAKI) went into commercial production. Basically, with this system, the course got more challenging as learners improved.

When I was creating eLearning in the 1990s, the eLearning content I published consisted of video files that were huge. The files wouldn't fit on a floppy disk and computer hard drives weren't very big. Thankfully, DVDs were available (expensive, but available). The content I published was burned to a DVD, and then I hired a DVD replicating service to mass produce my content.

With the ever-growing popularity and power of the Internet and cloud computing, the need for DVDs went the way of the dinosaur. While many people think the Internet got started in the late 1990s, it came along far earlier. In 1969 the U.S. Department of Defense commissioned the Advanced Research Projects Agency Network (ARPANET), which became the Internet as we know it today.

In the 1970s, a company started delivering live training over corporate networks in what they dubbed "virtual classrooms." And in the 1980s, the first CBTs were rolled out. In my discussion with the conference attendees I mentioned earlier, they revealed that those first CBTs were little more than teaching machines. And while they were limited in scope, they were nevertheless CBTs.

What's your earliest memory of eLearning? What tools did you use back then? And when did you first notice eLearning replacing the term CBT? Feel free to post your experience below as a comment.

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If you'd like to learn more about eLearning, come hang out in my next eLearning basics mini course. And if you'd like to learn more about the history of eLearning, the infographic below is a great place to start.

eLearning: History Infographic 
Source: Roberta Gogos, Social Media & Content Marketing Consultant. 

Adobe Captivate: Embedding YouTube Videos

by Kevin Siegel Follow us on Twitter View our profile on LinkedIn View our videos on YouTube
 
If you need to include YouTube videos in your Captivate eLearning project, the traditional technique was to insert a click box or button on a slide and, on the Properties Inspector, use the Open URL or File action to target the video's URL.

 

When the learner clicks the click box or button, the URL action will take the learner to the YouTube video in a web browser window.

The URL action works wonderfully, but I recently had a student in one of my Captivate classes tell me that she needed to embed the YouTube video on her slide. (She needed to include the video with other slide objects and animations.) This is the perfect use case for the new YouTube Learning Interaction.

To embed a YouTube video on a Captivate slide, first go to YouTube and copy the URL for the video to your clipboard.

From within Captivate, open or insert a slide and choose Interactions > Learner Interactions.

Adobe Captivate: Learner Interactions

From the Interactions dialog box, scroll down, select the YouTube interaction, and click the Insert button.

Adobe Captivate: YouTube interaction.

Adobe Captivate: YouTube URL.

On the Configure Interaction dialog box, paste the URL you copied earlier into the Video URL area.

There are several options in the dialog box such as AutoPlay and Loop, but I think the coolest option is located in the lower left: Particular time in the Video.

Adobe Captivate: Particular time in the Video

Using this handy option, you can take learners to a specific time in the YouTube video. In the image above, I've specified that the learner should go directly to the 1 minute mark of the video.

After setting your options, click the OK button and a placeholder for the video will be added to the Captivate slide. You can use the Properties and Timing Inspectors to control the position and timing for the object just like any other slide object.

Adobe Captivate: YouTube Placeholder.

And that's it… if you preview the lesson in a web browser, you'll be able to test the link to the embedded YouTube video.

Adobe Captivate: Embedded YouTube video. 

 
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Looking for instructor-led training on Adobe Captivate? Check out our live, online, instructor-led Captivate classes.

Free Captivate 8 Update Now Available

Adobe has announced a free update to its popular Adobe Captivate 8 software. The update fixes several bugs and includes some nice enhancements.

To get the update, choose Help > Updates from within the Captivate program. Once the update is installed, your new Captivate version will be 8.0.1.242.

Here's a partial list of what's new in the update:

  • Responsive drag-and-drop interactions
  • Google Maps enabled geo-location support
  • Native app publisher
  • Custom shapes and lines are now supported in responsive projects
  • Streaming video support through embedded code in Web objects
  • Success/Failure/Hint captions in quiz questions can now be replaced with smart shapes
  • Swatches integration in color palette
  • Symmetrical shapes
  • The EXE publish option is back

More information.

eLearning: Adding Videos to eLearning… The Results

by Kevin Siegel Follow us on Twitter View our profile on LinkedIn View our videos on YouTube
 
Last week's poll about how eLearning developers work with the storage demands of video in eLearning garnered several responses. Here are the results:
Which eLearning development tool do you use the most?

  • Adobe Captivate
  • Adobe Presenter
  • Articulate Storyline
  • Articulate Presenter
  • TechSmith Camtasia Studio
  • Other (please specify)

While many developers use two or more of the tools listed above, the majority of respondents use Adobe Captivate the most (56%). Second was Camtasia Studio (24%) followed by Articulate Storyline (16%).

When adding video to your project, which option are you using?

  • Video stored on your computer or network
  • Your corporate media server (or a server you created on your own)
  • A media service
  • Other (please specify)

Most developers (54%) store the videos on their computer or server. Media service placed second (38%).  

If you set up your own media server, tell us your story. Specifically, what hardware and software did you use? What did it cost to set up?

Top comments about this question: "Previously attempted to do this with Adobe's Flash Media Server but it was too complicated and expensive. Did Windows Media Streaming as it came with Windows Server years ago. Generally due to cost, I have customer setup private Vimeo account and stream from there. We're getting a beefy streaming service setup (Kaltura)."

"We have a central server for our L&D team, run by operations."

"IT set-up MediaMill for us… and we set-up YouTube channels."

If you're using a media service, which one are you using?

Top responses:

Respondents were able to select any or all of the options above. Most selected the first two (creating or including videos feature themselves/talking head or video of industry-related tasks). Plenty of people also said that they use video of a demo already created in an eLearning authoring tool.

Adobe Captivate: Adding Videos to eLearning

by Kevin Siegel Follow us on Twitter View our profile on LinkedIn View our videos on YouTube

You can add several types of video into a Captivate project, including AVI, MOV, and Flash Video (FLV or F4V). To insert a video, open or create a Captivate project and then choose Video > Insert Video to open the Insert Video dialog box. 

Adobe Captivate: Insert Video dialog box.

You have two choices when inserting video: Event Video (typically video that is expected to play on only one slide) or Multi-Slide Synchronized Video (video that is expected to play across multiple slides). Most developers elect to use Event Video since videos that are confined to a single slide are easier to control.

After you've made a decision between Event Video or Multi-Slide Synchronized Video, the next big decision is to load the video from a file that is already on your computer (by selecting On your Computer), or link to the video that is stored on a server (by selecting Already deployed to a web server, Adobe Media Streaming Service, or Flash Media Server).

If you choose On your Computer (which most developers do), you simply Browse to the video that's on your computer or network drive, open it, and the video will be inserted onto the slide. From there, you use the Properties Inspector to set the video's timing and other attributes. It's a clean process with one major drawback: when you publish an eLearning lesson containing video, the resulting output could be quite large. And large lessons take longer to open and view over the Internet than smaller lessons that don't contain video.

Instead of embedding the video in a Captivate project, you lower the size of the project and decrease load times for learners accessing your published content by linking to the videos that are stored on a server.

If you have a web server, you can upload the videos to the server in advance and simply copy/paste the URL to the video into the URL field. Your corporate IT can set you up with a web server or, if you're up to the challenge, you can create your own web server using free media server software.

If you don't have a web server, your server cannot handle large amounts of traffic, or you simply don't want to create your own server, a media service could be the way to go. Generally speaking, media services are servers available in the cloud that house your videos for you. When a learner watches your eLearning content and comes across a video you've added to a slide, the video is streamed from the media server to your learner. There are several pay-as-you-go companies/websites that provide media servers including Adobe Media Streaming ServiceWowzaSubsonic, and Plex.

I'd love to get feedback from you about this topic. I've created a quick poll that asks how you're using video in eLearning and, just as important, where you're storing the videos. You can take the poll here.

See also: Adobe Media Server 5 With Kevin Towes and a review on five of the top-selling media servers.

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Looking for instructor-led training on Adobe Captivate? Check out our live, online, instructor-led Captivate classes.

Localization: Training and Development in Japan

by Jen Weaver Follow us on Twitter View our profile on LinkedIn
 
This week, let's explore some common cultural facts about the Japanese and their expectations when it comes to training and development. If you're reading after business hours, you may enjoy this post alongside a meal of sake and sushi to get you in the appropriate mood. 

Test your Knowledge of Japanese Culture

  1. True or False. The Japanese are known for strong displays of affection and emotion.
  2. True or False. In Japan, the head of the government is the emperor.

Quick Tips for Training & Development in Japan1:

  • Japanese is the official language of Japan–go figure–and this language contains extensive nuances and subtleties. Students begin learning English at a young age but are typically more proficient in reading English than in speaking English. You will be well served to have all training materials in Japanese–both for learner comprehension and as a sign of consideration and respect.
  • The Japanese do not like being "lumped into" or related to other Asian cultures. Be careful when selecting images for your training materials that you do not assume Chinese models or visuals will play well in a Japanese audience.
  • Foreigners are not readily accepted in Japan, and Japanese people tend to be protective of their culture and heritage. Do your best to demonstrate respect towards their society and practices whenever possible.
  • Mistakes are expected to be followed by an apology, whether from an individual or a corporation. To neglect to offer an apology will diminish your credibility and has the potential to seriously damage your company's brand.
  • Decision-making tends to be subjective while still adhering to traditional values. Consensus is of great value, so individuals may suddenly change their opinion for the sake of maintaining harmony within the group. Seek to build group buy-in as quickly as possible. On a related note, offer praise and recognition to a group as a whole, rather than singling out individuals.
  • Given the culture's somewhat collectivistic perspective, individual actions are a reflection upon the group and family.
  • "Saving face" is huge in Japanese culture, so you'll want to avoid the risk of embarrassing your Japanese counterparts at all costs.
  • Negatively phrased questions will result in miscommunication. For example, the question "Doesn't this product sound amazing?" will be answered as "no", meaning the product does indeed sound amazing, rather than with a "yes" response as expected in the States.
  • The workplace is a serious environment. Humorous stories or jokes in your training materials will be seen as out of place or misunderstood entirely.
  • The American "okay" sign means "money" in Japan, so be intentional with its usage in your materials. Better yet, remove it entirely, as this image is problematic in many cultures.

Trivia Answers to the Questions Above

  1. False. You're much better off using a "poker face" as a demonstration of self-control. Maintain a slight smile even if you are upset, and don't be afraid of silence in a conversation, especially when negotiating.
  2. False. The emperor is the chief of state, and the prime minister is the head of the government.
References:
 
1Morrison, Terri, & Conaway, Wayne A. (2006). Kiss, bow, or shake hands (2nd ed.). Avon: Adams Media.
 
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Developing international training and development materials? Contact Jen at Carmazzi Global Solutions. And if you love Jen's articles, check out her new, live and online Localization mini courses.

Adobe Captivate 8: Watch for Large Cache Folders

I've written about Captivate's Cache folder in the past. In case you aren't familiar with it, a cached version of your project is created in the Cache folder every time you save your Captivate project. The cached projects can make the process of opening, saving and working on a project faster than what one experienced with older versions of Captivate. However, with Captivate 8, developers are complaining about the increased size of the Cache folder.

Those folks aren't imagining things. It looks like Captivate is creating more folders of each project than before. Adobe is aware of the problem and you can expect an update to Captivate that will fix the issue. In the meantime, you should manually backup your projects (to an external drive) and clear the Cache folder at least once a month (by clicking the Clear Cache button).

Adobe Captivate: Clear Cache button

Microsoft PowerPoint: Working with Guides

by AJ Walther Follow us on Twitter View our profile on LinkedIn
 
For some PowerPoint projects you may find that you would like to line up elements in a certain way and that having guides on the slide would be useful. In the steps that follow, I will show you how to make guides visible and (because there is only one horizontal and one vertical guide that intersect in the center by default) how to add extra guide lines.

Show the Guides & Ruler 
  1. Click the View tab and, from the Show area, select Guides. (Two guides appear on the slide by default,  one vertical, the other horizontal.)
  2. Select Ruler from the Show area of the View tab.
     Adding right-click funtionality

Most people who use the guides need things lined up at specific measurable spots on the slide. The Ruler will help with this. 

 
Reposition a Guide
  1. Click and hold one of the guides. (You will see a 0.00 indicating that the guide is in the center of the slide.)
    Center Guides
  2. Drag the guide one direction or the other to change its position.
Create a New Guide
  1. Ensure the original guide is at its starting 0.00 position.
  2. Press the [Ctrl] key on your keyboard and then click and hold the guide. (When you drag you will create a new guide.)
     
  3. Place the new guide wherever you would like.

    Be sure to release the mouse button first and then the [Ctrl] key. If you release the [Ctrl] key first the original guide will not be duplicated but will be repositioned instead.

    Note: To delete a guide, simply drag it off the slide. 

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If you love AJ's articles, you'll love her Optimizing PowerPoint Design for eLearning & Presentations mini course.

Localization: Training and Development in Italy

by Jen Weaver Follow us on Twitter View our profile on LinkedIn
 

We love their wine, culture, and food. But what do we know about Italians and their expectations when it comes to training and development? If your answer is "not much," keep reading!

Test Your Knowledge of Italian Culture

  1. The modern Italian language evolved from what region in Italy?
    1. Sardinia
    2. Tuscany
    3. Rome
  2. Who is the head of the Italian government?
  3. True or False. The official religion of the Republic of Italy is Roman Catholic.

Quick Tips for Training & Development in Italy1:

  • Italians are fans of refined and formal interactions, appreciating a dignified and smooth approach. Out of formality, do not use first names unless invited to do so.
  • Rapport is huge in Italy. Spend time preparing the factual details of your training, but also allocate an appropriate amount of time to invest in developing a strong relationship. The standing of your relationship will determine the level of interest in and receptivity to your training.
  • English is spoken by many business people even though Italian is the official language. Be sure to clarify if there is a language preference for your training materials as many companies opt to offer training in Italian even if their employees are proficient in English.
  • Even with a substantial religious background, Italians tend to use subjective feelings to make decisions rather than ideology or objective facts. As such, you may find it hard to move learners to a new perspective or methodology even if your reasoning is sound.
  • As a foreigner, you are expected to be punctual for meetings, although your Italian counterparts may run behind. It's also common for the most important person in the meeting to arrive last. The further north you travel, the more efficiency you'll find in business interactions and schedules.
  • The Italian view of time is that it's best managed when spent well, not necessarily requiring that appointments start or end on schedule. They value building relationships and are also heavy proponents of a work-life balance, favoring more "life" versus the American favoring of "work".
  • Respect for authority must be demonstrated, and one's authority often travels with the individual, not necessarily his or her title.
  • Even if your host comments negatively about Italian culture or history, be careful not to chime in. Italians can say things about their own country that outsiders cannot. Instead, safe topics of conversation include art, food, wine, and sports.
  • Excited and expressive gesturing is common and expected.

Italian Culture Answers:

  1. (b) Tuscany. The Tuscan dialect was also the preferred dialect of some of Italy's greatest writers, including Dante and Boccaccio.
  2. The prime minister. The president is the chief of state.
  3. False. While a majority of Italians are Roman Catholic in heritage, there is no official religion.
References:
 
1Morrison, Terri, & Conaway, Wayne A. (2006). Kiss, bow, or shake hands (2nd ed.). Avon: Adams Media.
 
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If you like Jen's articles, you'll love her live, online Localization classes. Check out her mini-course schedule here.
 
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Developing international training and development materials? Contact Jen at Carmazzi Global Solutions.