Adobe Captivate: The SCORM Cloud

by Kevin Siegel Follow us on Twitter View our profile on LinkedIn View our videos on YouTube

If you need your Captivate project to report learner scores and interactions, you'll likely need to publish as a SCORM-compliant package and then upload it into an LMS. However, there could be something in your project that isn't reporting correctly. You won't know there's a problem until after you publish the project, upload it to your LMS, and then test it. To save you a significant amount of work, Captivate allows you to verify your lesson will report accurately with an LMS via a free feature called Preview in SCORM Cloud. An LMS preview window appears allowing you to debug your project in preview mode and also view SCORM communication logs.
 
To preview a lesson in the SCORM cloud, add scoring objects to a project (such as a quiz) and enable SCORM reporting (via the Quiz Preferences dialog box). Then choose Preview > Preview in SCORM Cloud.
 
Accept SCORM cloud

Click the Accept button and the project will be uploaded to the SCORM Cloud.

 
Uploading the SCORM cloud

The lesson opens in a preview window. You can work through the lesson just as if it were published to an LMS. Errors will be reported in the Communication logs area at the bottom of the preview.

 
SCORM preview
 
When the lesson is finished, close the preview to see the Relaunch the Preview dialog box. 
 
Relaunch the Preview 
 
If you click the Get Results button, all kinds of reporting data will be available. If there aren't any errors in this window, there shouldn't be any errors when you upload the lesson into your LMS.
 
Results window
 
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Adobe Captivate 9: Altered States

by Kevin Siegel Follow us on Twitter View our profile on LinkedIn View our videos on YouTube

In the past, if you wanted to present multiple versions of an object to learners as they interacted with the lesson, you needed to add multiple objects to the slide, hide them, and then use advanced actions to make visible objects hide and hidden objects appear.
 
I'm happy to report that Adobe Captivate 9 now supports multiple states, allowing you to develop interactive content easily without using multiple objects or the "hide and show" technique mentioned above. In addition, using  states allows you to clean up what would otherwise be a cluttered, complicated project Timeline. 
 
Here's a simple example of how easy it is to use states. In the image below, I've added a standard button to a slide.
 
Standard button on the slide 
 
I'd like the button to look different when learners interact with it. For instance, I'd like the button's text color (currently dark red) to change to white when learners roll over the button.
 
With the button selected, I went to the Properties Inspector and clicked State View.
 
Access to State View 
 
At the left of the Captivate window, the Filmstrip is replaced with the Object State panel. By default, there will always be three states: NormalRollOver, and Down. You can add as many states as you can imagine by clicking the New State button. Because I want to change the way the text looks when learners roll over the button, I'm going to edit the existing RollOver state.
 
The Object State panel 
 
After clicking the RollOver State, it's a simple matter of visiting the Properties Inspector, Character area, and changing the font color to white.
 
Changing the appearance of the text in its hover state 
 
I could change more attributes of the button of course, but in this instance the font color was all that I wanted to be different. From the toolbar, all that's required now is to click Exit State.
 
Exit State View
 
If you followed along with the steps above, preview your project and test the state by rolling over the button.
 
Keep the following in mind when working with states:

  • Any object can have multiple states
  • Interactive objects have in-built states
  • You can customize the states of static and interactive objects
  • Buttons and smart shapes have in-built states with associated styles
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eLearning: Wireframing 101

by Sally Cox Follow us on Twitter View our profile on LinkedIn

One of the most important steps in building an eLearning course is the "wireframing" process. 

What is Wireframing?

Wireframing is the process of conceptualizing the navigation that will be used for each of the lessons in your course and working out as many kinks as possible before you begin to build the project.

In the example below, there are three simple sections notated. While the example focuses on eLearning, the concept could easily apply to a web page, flyer, newspaper, or magazine layout. To be clear, I'm not talking about specific course content here, nor the specific design; I'm referring to the overall placement of page elements.

 

The "Header" is the first thing the learner or user sees, so it needs to be something that will, at first, draw them in and then keep them interested. The "Body" is the main part where most of the content resides. The "Footer" is where information is placed that is of lesser importance, i.e., disclaimers, copyright info, and alternate text links.

Why Wireframe?'

Wireframing is a key part of the process in building an interactive course. You must plan each click your user might take and what the outcome of that click will be.

 
The wireframe below shows some simple navigation that houses "Home," "Our Team," "Services," and "Contact." You can see from the image that this wireframe depicts what the user will see when they press the "Services" button.
 
By planning all these details out ahead of time, the production time and cost is greatly reduced and so is the error margin.

How to Wireframe

In my experience, the best way to create a wireframe is sketch it out on a simple sheet of paper. At first, I wasn't a fan of paper, but I was told that using paper was the most fluid way to begin a design. I had to retrain myself to sketch on paper but I now see the advantages. 

 
Wireframe on paper

After sketching my ideas on paper, I use Adobe Illustrator and redraw the concepts digitally (especially if I'm going to present the concept to a client). I must stress however that you don't have to be an illustrator or use fancy programs to create a wireframe… simple rectangles and lines will work just fine. You just want to ensure you have mapped out every aspect of the course navigation before you begin to produce it.

Which Applications Should You Use to Wireframe?

There are a variety of applications you can use to create Wireframes or wireframes. Here are a few:

  • A piece of paper
  • Adobe Illustrator
  • Adobe InDesign
  • Adobe Photoshop
  • Microsoft Word
  • Microsoft PowerPoint
  • Apple Keynote
  • Online services such as Blueprint, Balsamiq and Omnigiraffe
I use Illustrator because it's a regular part of my workflow, but I recommend PowerPoint to most people who are just starting out. Everyone has PowerPoint, it's relatively easy use, and you can build your wireframe quickly.
How to Begin Wireframing

The image below shows two wireframes. One uses white background boxes and the others are filled with gray. I prefer the bottom one because I am a visual thinker and the gray helps me understand the regions more. However, both are correct.

 

The image below shows two different treatments for a navigation bar.

In the first example, I used separate boxes to indicate buttons and I grayed out the one that the user has pressed. In the second example, the buttons are all connected so I showed it a slightly different way. Both are correct.

How complex or simple you make the wireframe is up to you. Here is an example of a very complex wireframe. Notice the different shades of gray used to designate hierarchy.

Final Thoughts

Keep your wireframes clean and organized. Show things as close to scale as possible, and label items as you go. Work out all the details at this stage, and production will be a breeze.

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Adobe Captivate 9: Effects Made Easy

by Kevin Siegel Follow us on Twitter View our profile on LinkedIn View our videos on YouTube

You can also apply special effects to Captivate slide objects without ever leaving Captivate. All you have to do is right-click an object and choose Apply Effect. From there, you can use the Effects area on the Timing Inspector to add, remove, and control the timing of several effects that come with Captivate.

I needed to add an effect to a text cation. I selected the caption and, on the Timing InspectorEffects area, I chose Entrance from the third drop-down menu. From the bottom of the Entrance Effects, I clicked the move right icon (>) and chose Fly in From Right.

 
Fly In From Right 

On the Timing Inspector, the Effect was been added to the Applied Effects List. If I needed to delete the Effect, I could easily do so by clicking the Trash icon to the right of the Applied Effects List drop-down menu.

 
Effect added 

On the slide, I noticed that an FX had been added in the upper right of the selected Text Caption. In addition, there was a red line starting on the Pasteboard and ending up on the caption.

 
FX added to the object.
 
Red line on the object.

I went on to add a second effect to the object. Upon previewing the effect (via Preview > Play Slide), I noticed that both effects occurred at the same time (I wanted one to occur and then, after a brief delay, the other). That was easy to fix via the Timeline. 

 
I clicked the arrow to the left of the caption containing both effects…
 
Two effects added to a text caption

… then I dragged one of the effects right on the Timeline, and  then changed its timing.

Changing the timing of an effect

 
What I love about this is that if you know how to use Captivate's Timeline, adjusting the timing of an Effect is no different than changing the timing for any slide object.
 
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Adobe Captivate: Knowledge Check Slides

by Kevin Siegel Follow us on Twitter View our profile on LinkedIn View our videos on YouTube

Last week Adobe announced a major update to Adobe Captivate: Adobe Captivate 9. While similar in appearance to Adobe Captivate 8, version 9 offers several enhancements that I'll cover over the next few weeks. This week: Knowledge Check questions.
 
When adding question slides to a project, you can insert graded questions, survey questions (questions that do not have a right or wrong answer), Pretest questions (questions with right and wrong answers that can be worth points, but are not graded along with regular question slides), and now, Knowledge Check Slides.
 
Similar to Pretest questions, Knowledge Check slides do not count against the overall quiz score. While knowledge Check questions aren't worth any points, they can provide a higher-level of feedback to the learner than Pretest questions.
 
To insert a knowledge check question, choose Quiz > Knowledge Check Slide.
 
As with all question slides, Knowledge Check slides appear on the Filmstrip. However, you'll notice that these slides include a graduation cap icon not seen with the other question types.
 
Knowledge Check Slide 
 
Once added to a project, Knowledge Check slides behave like any other question slide with a few notable exceptions. As mentioned above, Pretest questions can be worth points, Knowledge Check questions are not. And in the image below, notice the Actions tab (on the Properties Inspector) for a Pretest question. You'll notice that there's very little in the way of Actions.
 
Actions for a pre-test question 
 
Compare the Actions you see above with those available for a Knowledge Check slide. Simply put, there's more opportunity for you as a developer to ensure your learner is grasping a concept with a Knowledge Check slide than with a Pretest slide.
 
Actions for a Knowledge Check slide 
 
If you'd like to see the Knowledge Check feature in action, watch this YouTube video created by Adobe's Dr. Allen Partridge.
 
Important Note to Windows Users: Adobe is no longer supporting 32-bit operating systems. Captivate 9 will only work if you have Windows 64-bit . If you are using an older computer or OS, you won't be able to use Captivate 9 at all. It's a good idea to check out Captivate's new system requirements prior to upgrading to Captivate 9.
 
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eLearning: Working with Numbers

by Sally Cox Follow us on Twitter View our profile on LinkedIn

When eLearning courses contain lots of numbers (such as statistics or sales figures), it can be a challenge to keep things looking interesting and fresh. If the client is committed to displaying data in tables, there isn't much you can do to make the data more visually appealing. In that case I concentrate on enhancing the overall slide design. However, if I am given the opportunity to bring the raw data into Storyline, for example, I can do some creative things; let me show you a few ideas I have for numbers.

Monospace vs. Proportional

When it comes to fonts and numbers, there are two main categories: Monospace and Proportional. Monospace fonts have the exact same width allotted for each character. This makes it perfect for aligning columns of numbers. Notice in the image below: the sets of numerals on the left are in a Monospace font and are perfectly aligned. However, in the example on the right, the "1" and the "2" are closer together than others in the column, showing that it's a Proportional font.

 
Example of font types
 
It's better for design but not good if the numbers need to align. Note that the yellow box shares some common Monospace fonts for both Mac and Windows.

Tips for Designing Numerical Data

There are two types of numerical data you can display in your eLearning courses: Statistical data (first image below) or Sets of Data (second image, used for measuring or analytics). Most people find it easier to remember approximations than actual figures. For example, you might find it easier to remember which entrée on the menu is most expensive, as opposed to memorizing all the entrée prices.

 
Statistical data 
Sets of Data 

As a designer, I always try to add graphics or shapes when possible to help tell the story. In the image below, to demonstrate that 20% of the staff had completed the Compliance Training, I used color to help tell the story. The light blue represents the 20%, and I also used it on the "20%" text, for continuity. This is much more effective than just reading statistics in a paragraph of text.

 
The light blue represents the 20% 

Instead of just saying "sales increased 50% in the first quarter," why not illustrate it? In the image below, I used an icon of a chart with an upward arrow and the 50% is larger. This is much more effective than the simple two lines of text in the example on the left.

 
An icon of a chart with an upward arrow and the 50% is large 

Use graphs to display numbers. I often create graphs in Adobe Illustrator because it has options for different types of graphs. You can even create a custom graph using your own graphics. Sometimes I create my graphs directly in Articulate Storyline using shapes (in the image below, that's exactly what I did using lines, text, and simple shapes).

A chart created directly in Articulate Storyline 

Pictograms are another great way to display data. In the image below, you can see how many donuts were sold at each location and compare locations at a glance. Pictograms help learners compare content and retain what they have learned.

 
A Pictogram. 
 
These are a few of my ideas for making numeric content look more appealing. You can watch my YouTube video on this topic here.
 
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Adobe Captivate or Adobe Presenter: Which One Is Right For You?

by Jennie Ruby View our profile on LinkedIn
 
Adobe Presenter and Adobe Captivate have some overlapping functions. Both can create eLearning lessons that can be uploaded to and report results to a learning management system (LMS). Both can work with PowerPoint. Both can create interactive quizzes. And the list goes on. But what are the key differences that tell me which of these programs to buy? Or, if I already have both, which to use for any given project? Let's take a look.
Adobe Presenter is a PowerPoint add-in, and is marketed by Adobe specifically to educators. It is the easiest path from PowerPoint to eLearning. You can use it to take existing PowerPoint slides, add voiceover narration, optionally record a self-video while presenting the lesson, add eLearning scenes and characters, add interactive elements, add a quiz, and publish the lesson to an LMS. Presenter lessons can be used to "flip" the classroom–the homework is to watch the lecture, and then practice assignments, worked problems, and the like are done in the classroom with the teacher's help. 

Presenter is designed so that eLearning features are easy to add. But, as is typical with any kind of software, the easier the software is to use, the fewer choices you have about certain things. In Adobe Presenter, this is a good thing. This software allows you to focus more on the content than on eLearning functionality. With this software, the feeling is that you are designing your content, and the software handles the work of deciding things like how the learner advances to the next slide. Your energy goes into your content.

For example, if you want to create a scenario, where the learner chooses options and receives feedback by traveling down various "branches" after decision points, you can click a few buttons, choose between pre-designed options, type your content on designated slides, and let Presenter take care of which button takes the learner to which slide. Your choices are somewhat limited, but getting a functioning scenario lesson up and running is fast and easy.

Adobe Captivate is powerful, stand-alone eLearning development software. It can import PowerPoint slides as the background and basic content of a project, but from that point on, the file is a Captivate project file. You are no longer in PowerPoint. In fact, using PowerPoint is just one of many options for how to create a Captivate project.

Arguably Captivate's greatest strength is the ability to create software demonstrations and simulations by simply recording screen actions as you do them. You can create still shots of each screen or record a live video of a procedure. Captivate can add text descriptions of the actions automatically. But after recording, you can edit the recorded steps to add highlights, additional captions, voiceover instructions, hints, feedback messages, and much more.

Rather than having a lot of automatic presets (although there are plenty of predesigned themes for colors, backgrounds, and fonts), Captivate puts you in control of the details of your lesson's appearance and functionality. What will the learner click to advance the lesson? You can create a button or make any part of the background a clickable object. Want a button that does multiple actions? You can create that. Want to add a screen character or multiple characters? Captivate lets you do that, too. 

Want a branching scenario? You map it out, you add scenes or characters, you create the buttons that take your learner down the various branches. You have complete flexibility as to how the lesson proceeds. But you are on your own. You have to remember to add that "back" button that keeps your learner from reaching a dead end. You have to create all of the links and make sure they go in the correct sequence. You have all the power, but you also have all the work of making the eLearning project function. 

So which should you use for what?

  • If you need software simulations: Captivate
  • If you need flexible, responsive lesson sizes for various learner devices: Captivate
  • If you have existing PowerPoint slides and want to record your lecture with them: Presenter
  • If you just want to focus on content, and want the rest to be mostly automatic: Presenter
  • If you want detailed control over sophisticated branching, interactions, timings, and functions: Captivate

Budget

Captivate is a highly advanced, fully functional eLearning software development tool, and its cost reflects that:

  • $999 to purchase
  • $29.99/month to subscribe, with a year's subscription minimum
  • Student/teacher edition: $299

Presenter is a PowerPoint add-in that gives you a lot of eLearning pizazz for a lot less development work and costs significantly less than Captivate:

  • $499 to purchase
  • $14.99/month to subscribe for a year
  • $24.99 month-to-month subscription available
  • Student/teacher editions upgrade: $149

Are you using one of or both of these programs? Give me your opinion. Which do you use for what?

 
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If you'd like to learn more about Captivate, come hang out in my just announced Adobe Captivate Quick Start mini course. And if you'd like to learn more Adobe Captivate, Adobe Presenter, TechSmith Camtasia, Articulate Studio, or Articulate Storyline, we've got a great collection of live, online classes for you.

Adobe Captivate: Close Caption a Video

by Lori Smith View our profile on LinkedIn
 
I received an email from a Captivate developer who was lamenting the fact that her Captivate videos didn't have closed captions. "Sure it's easy to add closed captions to a Captivate slide," she said, "but you cannot add them to a video." This was a real problem since she was required to create accessible eLearning.
 
Believe it or not, it's just about as easy to add closed captions to a video as it is a slide. (Easy, but not obvious.) Here's how:

Insert a video onto a slide via the Media menu. (When inserting the video, insert it as Multi-Slide Synchronized Video. Also, select Modify slide duration to accommodate video.)

 
Insert video

On the Properties inspector, select Edit Video Timing.

 
Edit Video Timing 

On the Closed Captioning tab and click on a Timeline location to mark where you want to insert closed captioning text.

 
Timeline position 

Click the + sign to add a closed caption and then type the closed caption text.

 
Add a closed caption 
Closed caption added 

Lather, rinse, repeat! Once you have finished adding all of the closed captioning text, click the OK button to exit the editor. And that's it! One note: don't forget to enable the display of closed captioning via your skin editor.

 
Enable closed captions 
 
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TechSmith Camtasia Studio 8: A Stitch in Time

by Kevin Siegel Follow us on Twitter View our profile on LinkedIn View our videos on YouTube
 
If you select portions of a video clip on the Camtasia Studio Timeline and cut, you have historically ended up with multiple clips. At that point, it's possible to drag the split portions on the Timeline as needed or apply Visual effects. What you cannot do with multiple clips is apply an effect that spans multiple splits. I've always found that shortcoming to be an annoyance when working with Camtasia.
 
Fortunately, TechSmith addressed the issue in Camtasia 8 with a feature known as Stitching.
 
Stitching is enabled by default. You can confirm this by choosing Tools > Options. Select the Program tab and ensure that Enable auto-stitching is selected.
 
Stitching enabled 
 
With Stitching enabled, I've selected a portion of a video on my Timeline and Cut it.
 
Cut a segment of a video 
 
When cutting content in older versions of Camtasia, the cut portion of the video would be replaced by a split (two video segments). In Camtasia 8, instead of multiple segments you'll see a stitch between what would normally be two segments. 
 
Stitched video 
 
And here is where the Stitch feature pays dividends: I added an animation at the beginning of a video. In the image below, you can see that I've actually stretched the animation across the stitch itself (something that isn't possible when you're working with splits). 
 
Visual effect across a stitch 
 
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eLearning: How to Pick an LMS

by Ashok Sharma View our profile on LinkedIn Follow us on Twitter

Picking a Learning Management System (LMS) to host your eLearning content is a crucial, but often overlooked, step in the eLearning development process. The problem is, there are several LMS vendors from which to choose. Which LMS fits best within your budget, your eLearning development software, your learner's technology, your training objectives, and your instructional design initiatives?
How to Choose the Right LMS for Your Business

Purchasing an LMS is a big decision for any organization. In fact, you'll find that the price for an LMS can range from free to $1,000,000. The first step in picking an LMS is knowing your organization. An LMS can be used for a variety of different tasks–internal training, performance tracking, compliance maintenance, policy awareness, and employee feedback. Ask the executive team what requirements they might need from the solution. Do you need the LMS just for training? Could the LMS be used for new employee orientations, site-specific safety training, internal policy management, and sign off? Identify the level of maintenance and internal staff that will be required to implement and maintain the service. Some systems are very easy to setup while others can require months to properly set up. Ensure you are aware of which one you are getting. When pricing an LMS, keep in mind that the number of users who will access the LMS will likely affect your licensing costs.
 
Your Content

One of the biggest factors that will influence your LMS choice is the content you'll be uploading into the LMS. Some eLearning courses use video, others use written materials. Things like file format (Flash vs. PDF, PowerPoint vs. Spreadsheet) can make a difference in what systems are a potential fit. Does the system accept SCORM courses? If so, what versions? Will the LMS work if learners are using tablets and mobile devices? Does the LMS support HTML5 versions of SCORM?

Compatibility

Some organizations already have training programs and background material; others need to start online course development from scratch. Be sure to ask beforehand what sort of authoring tools the LMS is compatible with, as it is recommended that you find a system that works well with all the leading tools like Adobe Captivate, Lectora, and Articulate Storyline. 
User Experience

Training management software may often be advertised as user-friendly, but each system has technical requirements that invariably affect deployment. Check to see if the system offers an API (automated program interface) or SSO (Single Sign On) that complies with your existing systems. These communication protocols affect the exchange of information between your LMS and other programs, like payroll.

Practicality

The final step in assessing which LMS is right for you is implementation and maintenance. Permissions, level of maintenance, and ability to make changes on-the-fly can all affect the cost of LMS implementation and the staff resources required to administer online learning courses.

Some systems, like open-source LMSs, may seem attractive because of low costs and easy customization, but they can be more complicated to use than software services that make support staff available. If you're frequently troubleshooting or making system adjustments, the money saved by using a free service can quickly be lost in maintenance hours. Commercial training management software may be pricier than open-source systems, but they are turn-key ready and frequently have dedicated staff to walk your administrators through maintenance and implementation issues-well worth the expenses. Perhaps your organization's learning requirements are seasonally variable? In this case, it may be best to choose a Software-As-A-Service LMS. These services allow you to define your service periods and store information on external servers giving you the external staff and storage resources to manage any required changes to course delivery. Many of the best LMSs provide free trial periods and open contracts to allow you to confirm that they work as advertised without locking you into heavy service fees.

Knowing your system, content, and staff requirements will play an important factor in streamlining LMS selection. Knowing your organization and system requirements will knock out most of the hard work that goes into creating a request for proposal. This means your organization can more quickly begin the demo process and start sampling the many LMSs out there without the worry of encountering technical snags late in the selection process.
 
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