PowerPoint 2010: A RANDom Fact

by AJ George Follow us on Twitter

Trying to decide on a typeface but wish you could see what all the letters of the alphabet in that type face look like at the same time? Here's a trick: Type =RAND() into the text box and press [Enter]. Voila! "The quick brown fox jumps over the lazy dog" appears across your slide. From here you can scroll through the font list with this text selected and choose the perfect fit. The font will automatically change as you scroll through.

A RANDom Fact 

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About the author: AJ George is IconLogic's lead Technical Writer and author of both "PowerPoint 2007: The Essentials" and "PowerPoint 2008 for the Macintosh: The Essentials."

eLearning & Grammar: Should eLearning Text Contain End of Sentence Punctuation?

by Jennie Ruby

We recently received the following from Midal, a Skills & Drills reader: "[In Captivate caption boxes,] is it necessary to include periods at the end of every sentence in a text caption even if it is as simple as "Click Submit"? I have been leaving out periods (but using commas and ellipsis), but our Editor mentioned that the text in caption boxes should always have periods at the end since the sentences are complete."

Should a short, one-sentence caption have a period at the end? Midal's editor says that the captions should have periods because they include complete sentences. Our editor/writer here at IconLogic says that it is a matter of taste. Is there a correct answer to this question?

The trouble is that this question lies outside of the rules of pure grammar. If you consult a grammar book, you will get the clear answer that a sentence should end with a period (or other closing punctuation mark). But the rules of grammar are meant for use in running text, like the text in a novel or a business letter. Once you enter the realm of displayed text, such as the text in Captivate text captions, or bulleted or numbered lists, or step-by-step instructions, you must consider both grammar and style. As our editor here at IconLogic implies, that makes the periods at the end of captions optional.

How then should we make the decision on whether to put the commas in or not? We can consult tradition, grammar, visual aesthetics and the intent of the communication. We already know that grammar tells us to put periods at the ends of sentences. Older, more traditional or formal, editorial styles call for treating displayed text the same way you would treat running text. The opinion runs along the lines of "That is a sentence, and regardless of whether it is in text or displayed as a caption, as a list item, or as an item in a list of instructions, it should still be punctuated as a sentence."

This tells us that if you are creating training in a more formal and traditional field, such as perhaps legal writing, or literature or another academic field, you should probably go with the traditional punctuation. Your readers will expect that.

But if you are not writing within one of those fields, then you may want to give more weight to considerations such as visual aesthetics. Generally a cleaner and more sparse design sense is valued in displayed text. For example, a bulleted list on a crowded web page looks cleaner and simpler without periods at the ends of the items, and a quick survey of websites reveals that lists on the Internet are typically done with no periods.

Modern print publishing styles also tend to omit periods, or any punctuation, from the ends of items in bulleted or numbered lists. The bullets themselves, plus the fact that each item is on a new line, tell the reader that each item is a complete thought or sentence.

In printed training books, our style here at IconLogic is to omit periods at the ends of individual commands in bulleted lists, simply to limit visual clutter. The idea is that less is more. In those list items, the fact that there is a bullet and the fact that the command is on a separate line from the other commands serve as enough signals to tell the reader that it is a unit of meaning. Adding the period would be redundant.

Having considered all of these situations, my opinion is that periods should be omitted from Captivate captions containing only one sentence. The fact that the text is in a visual bubble and the fact that there is typically just one command per bubble are two cues to the reader that the bubble contains one complete thought. Adding a period is a little redundant. Add to that the fact that the intent of the communication is to quickly and succinctly get across to the reader that he or she should click one thing, and I am solidly for omitting the periods.

That is my opinion, but when you add up the various factors of audience, topic, intention, and aesthetics, you may end up with the opposite opinion. What do you do in your writing? We would love to hear from you

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Are you an eLearning developer who has been tasked with creating an effective voiceover script? If so, consider attending Jennie's Writing Effective eLearning Voiceover Scripts class. Jennie also teaches the Writing Training Documents and eLearning Scripts and the Complete Review of Grammar class.  

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About the Author:  Jennie Ruby is a veteran IconLogic trainer and author with titles such as "Editing with Word 2003 and Acrobat 7" and "Editing with MS Word 2007" to her credit. She is a publishing professional with more than 20 years of experience in writing, editing and desktop publishing.

Writing & Grammar Workshop: Confusing Pairs

by Jennie Ruby

If you have been confused by the use of the word inflammable, you are not alone. Confusion over this word has been around probably for as long as the word has been used in English, and especially since its synonym flammable has become widely used.

The trouble is the prefix "in-." Usually, putting in- on the front of a word changes the word to a negative: correct/incorrect. However, in the case of inflammable, the in actually means in–as in "in flames." Something that is inflammable is capable of being in flames.

If you want to describe something as fire proof, you need the word nonflammable. Or better yet, for clarity, stay away from the whole flammable/inflammable/nonflammable mess and call it noncombustible.

Contrast that with a similar confusing pair: invaluable and valuable. In this case, the prefix in– actually does indicate a negation of the word valuable–but not in the sense of having no value. Saying something is invaluable means that a value cannot be set upon it. Invaluable thus means priceless: so valuable that you cannot set a price on it. When you want to say something cost a lot of money, describe it as valuable. When you want to really value something, though, call it invaluable. 

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Are you an eLearning developer who has been tasked with creating an effective voiceover script? If so, consider attending Jennie's Writing Effective eLearning Voiceover Scripts class. Jennie also teaches the Writing Training Documents and eLearning Scripts and the Complete Review of Grammar class.  

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About the Author:  Jennie Ruby is a veteran IconLogic trainer and author with titles such as "Editing with Word 2003 and Acrobat 7" and "Editing with MS Word 2007" to her credit. She is a publishing professional with more than 20 years of experience in writing, editing and desktop publishing.

PowerPoint: My New Favorite (Free!) Video Converter

by AJ George Follow us on Twitter

 

I have written a few articles on how to get online videos (like YouTube) into PowerPoint presentations (links below).  

PowerPoint 2007 (with internet)

  

PowerPoint 2007 (without internet)

 

PowerPoint 2008 for the Mac

 

PowerPoint 2010

I have previously recommended using www.mediaconverter.org for video conversion. While I didn't have any trouble with that service, it was limited in that you could only do five conversions for free. The service was also very basic. For example, I am often asked if only specific parts of YouTube videos can be downloaded, and I never had an easy answer.

I have since been introduced to another free media converter (http://www.clipconverter.cc/) which I full-heartedly recommend.

YouTube converter

ClipConverter conversions are free. And there is the added benefit of adjustable settings that you typically don't see with free video converters. Not only can you convert a wide variety of online video content to MP3, AAC, WMA, M4A, OGG, MP4, 3GP, AVI, MPG, WMV and FLV, but you can also adjust the audio volume and bitrate as well as the video aspect ratio. The best part: you can specify what part of the video you want the conversion to start and end with–so if you just want 15 seconds of the clip right in the middle, no problem. 

 

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About the author: AJ George is IconLogic's lead Technical Writer and author of both "PowerPoint 2007: The Essentials" and "PowerPoint 2008 for the Macintosh: The Essentials."

Adobe RoboHelp 9: Show Me the Menu

by Kevin Siegel Follow us on Twitter View our profile on LinkedIn

Last week I wrote about what to do when menu items, which are supposed to be listed in a menu, have gone missing. This week I'd like to continue the theme and lower your stress level at the same time.

During my RoboHelp classes I'll ask students to select menu items from RoboHelp's various menus. One of the most common things I'll hear from students is that they can't find the menu item in question. The issue this time isn't that the menu item isn't in the menu (as was the case last week). This time, the item isn't spotted right away because the full menu isn't showing. After a few seconds, the menu expands automatically and BAM!; students say things to the effect of "Oh, now I see it. Where did it come from?"

Then students want to know if they've run into some kind of RoboHelp bug.

It's not a bug… it's a feature. By default, RoboHelp is set to show the menu items after a short delay. While this feature certainly keeps the RoboHelp menus short, it personally drives me nuts. Fortunately, it's simple to ensure that the full menus are always on display.

Choose View > Toolbars > Customize. On the Options tab, select Always show full menus and then click the OK button.

Show me the menus!

Upon your next visit to any of RoboHelp's menus, all will be revealed.

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Looking to learn RoboHelp, and fast? I'm teaching a live, online class that will give you the most essential RoboHelp skills… and in just two days.

eLearning: Should the Captions Match the Audio?

I recently received the following question from a reader of my skills & drills newsletter:

 

Question: I have been asked to make the text captions in my Captivate project exactly match the audio. The thinking by management here is that people without speakers or headphones can still see the text captions. I argue that hearing and seeing the same text is redundant and distracting. Do you have any advice on the use of Audio and Text captions in terms of effectiveness? 

Answer: Generally speaking, captions that exactly match the audio are NOT effective. Instead, the captions should be treated as bullets and the audio should expand upon the text. If you want to include an exact transcription of the audio voiceover, consider adding closed captions (which are required if you are creating Section 508-compliant eLearning). For more information about screen text that matches the slide audio, read this article by Jennie Ruby.

PowerPoint 2010: Could An Update Be Your Simple Fix?

by AJ George Follow us on Twitter
 
Do you often find yourself chugging away at a presentation, only to have PowerPoint crash and give you some variation of the "MS Office has encountered a problem and needs to close. We are sorry for the inconvenience," message? I find that the majority of software users do not regularly check for system updates, and many times the solution is just this easy.

From PowerPoint's File tab, choose Help > Check for Updates.

Check for Updates 

You will be redirected to a Microsoft website that will scan your computer and recommend updates as necessary. 

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About the author: AJ George is IconLogic's lead Technical Writer and author of both "PowerPoint 2007: The Essentials" and "PowerPoint 2008 for the Macintosh: The Essentials."

Adobe RoboHelp 9: The Case of the Vanishing Menu Items

by Kevin Siegel Follow us on Twitter View our profile on LinkedIn

There are multiple ways to do just about anything in Adobe RoboHelp. For instance, if you're looking to generate a layout, you can elect to use the Single Source Layouts pod, use a keyboard shortcut (Ctrl-m) or select the Generate menu item found in the File menu.

During a recent RoboHelp class, I asked everyone to generate using the File menu (File > Generate). One of my students told me that he would be happy to do so, but the Generate menu item simply wasn't available in his File menu. It's not that I didn't believe him, but after taking a look at his File menu, I confirmed that his Generate menu item was, in fact, missing.

We tried resetting his Workspace (Environment in RoboHelp 8), but the pesky menu item would not reappear.

The student told me that he had never intentionally removed any of the menu items, and I believed him. Of course, that would mean that the menu item simply decided that it no longer wanted to be accessible. While strange, this is not the first time I have seen this kind of bad behavior in RoboHelp. Fortunately, the fix is simple.

Choose View > Toolbars > Customize. On the Toolbars tab, select the Menu Bar toolbar and then click the Reset button.

Reset a menu in Adobe RoboHelp.

Click OK when you see the alert dialog box asking you to confirm your action.

Resetting a menu item confirmation message

While you will need to repeat the steps for any Toolbar that is missing a menu item, it just takes seconds and works every time.

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Looking to learn RoboHelp, and fast? I teach a live, online class that will give you the most essential RoboHelp skills… and in just two days.

Adobe Captivate: Cue the CC’s… Automatically Please

by Lori Smith

Have you added closed captions to your eLearning lesson and been frustrated by the fact that they do not automatically open when the learner first accesses the lesson? Read on for a quick way to solve the problem.

Captivate 4 and 5 both come with a variable called cpCmdCC. The variable may be set to 1, to turn the closed caption display on; or 0 to turn the closed caption display off.

In Adobe Captivate 5:

Create a Standard Advanced Action (Project > Advanced Actions) as shown below.

Create a very simple Standard Advanced Action

Attach the Action to the first slide.  (Select Slide 1 on the Filmstrip. Go to the Action group on the Properties Panel. From the On Enter drop-down menu, choose Execute Advanced Action. From the Script drop-down menu, choose TurnOnCC.)

 

Attach the Advanced Action to the first slide

In Adobe Captivate 4:

 

You can do the same thing as above, but the Captivate 4 interface is a tad different than version 5. Below are the screen shots for the Action and attaching the action to the slide On slide enter.

 

Attach the Advanced Action to the first slide

 

Attach the Advanced Action to the first slide

Note: If you follow only the steps above, the CC field will be displayed, but it may not display correctly. Insert a blank slide before Slide 1. Set the timing of the new slide to 0.1 seconds. The learner will never notice the extra slide but the closed captions will be on automatically and should be displayed properly. 

 

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About the author: Lori Smith is IconLogic's lead programmer and Adobe Certified Expert (ACE) in Adobe Captivate. She teaches IconLogic's Advanced Actions class.

 

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Looking to learn Adobe Captivate 5? We offer Beginner and Advanced classes. Both Windows and Macintosh developers can attend these classes.

Writing & Grammar Workshop: Would vs. Will

by Jennie Ruby View our profile on LinkedIn

In training documents and manuals, we often have to tell the reader what will (or would) happen if they do (or did) a certain action. For example, suppose you want to tell the reader the consequences of pressing cancel. Would you use sentence a or sentence b below?  
  

  1. If you press cancel, the document will not be saved.   

     

  2. If you pressed cancel, the document would not be saved.

Both sentences are grammatically correct. Notice that with a present-tense verb in the if part of the sentence (press), will is correct. With a past tense verb (pressed) would is correct.

So how do you decide which to use? It depends on how iffy the situation is. If you actually do expect the reader to press cancel, use sentence a. Present tense in the if clause means the reader perfectly well might press cancel. And if he or she does, then the result will definitely happen.

Sentence b is in the subjunctive mood, meaning you are supposing something that you do not really expect to happen. The past tense in the if clause means something like "If you pressed cancel (which I do not expect you to do) the document would not be saved (but I don't think that will happen, because I am strongly implying that you should not press cancel).

Here is something to remember: will is used for something that will definitely happen. Would is for things that are more iffy.  

 

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Are you an eLearning developer who has been tasked with creating an effective voiceover script? If so, consider attending my Writing Effective eLearning Voiceover Scripts class. I also teach the Writing Training Documents and eLearning Scripts class.

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About the Author:  Jennie Ruby is a veteran IconLogic trainer and author with titles such as "Editing with Word 2003 and Acrobat 7" and "Editing with MS Word 2007" to her credit. She is a publishing professional with more than 20 years of experience in writing, editing and desktop publishing.