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May 02, 2012

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Jenny Chappell

I don't have embedded fonts but my Captivate 5.5 is locking up EVERY time I try to insert power point slides. I have tried pptx and ppt. Both lock up. I get the message about the size and whatnot, then the slides say they are converting (Adding slides 3 of 3), the bar gets to 100% then never goes away. I have to close Captivate, reopen, the slides are not there and I get into the same trap again when trying to add them. Help. This is critical for a training I am creating.

AJ

Hi Jenny,

Check out these links and see if they help your problem:

http://forums.adobe.com/message/414961
or
http://www.jiagouyan9.com/archives/importing-from-powerpoint-2003-causes-captivate-5-to-freeze.html/

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