Question:
We need to know if Robohelp has licenses available for Citrix use. A Citrix license will allow our users to run Robohelp from Citrix and access the user’s home directory while working from remote locations. Do you know if that’s possible?
Answer:
It’s a very bad idea to access your RoboHelp project via a network (where the project is on a network drive and you access the project from your local PC instead of working on the project via your local hard drive).
Problems with working over a network drive can range from poor performance to corrupt project files.
However, if I read this question correctly, the user is looking to access the RoboHelp project on her office computer via a remote connection. In that case, no problem. I use GoToMyPC (which uses Citrix) to access my RoboHelp projects all the time. Assuming your Internet connection is fast, running your project via Citrix should be no different than sitting in front of your PC and working on the project. And you do not need a special Citrix version of RoboHelp to access your RoboHelp software.
the question was installing robohelp on a citrix server. which would imply that the project file would not live on the same drive as the application (ie the citrix server’s C drive.)
the question was installing robohelp on a citrix server. which would imply that the project file would not live on the same drive as the application (ie the citrix server’s C drive.)
the question was installing robohelp on a citrix server. which would imply that the project file would not live on the same drive as the application (ie the citrix server’s C drive.)