Adobe Captivate 2: How To Add Closed Captions

Closed Captioning, an option you can show in your published Captivate project via a Skin, allows you to include transcripts for your audio clips that appear as the audio is playing. Closed Captions are typically added to a Captivate project as an aid to hearing- impaired users.

While the act of showing the Closed Captions is an easy one (you simply turn the feature on), adding the Closed Captions to each audio clip can be very labor intensive.

Here is how you add closed captions to an audio clip:

  1. Open an Adobe Captivate 2 project that contains audio
  2. Choose Audio > Advanced Audio

    The Advanced Audio Management dialog box appears.

  3. Select a slide that contains an audio file
  4. Click the Closed Caption button

    The Closed Captioning dialog box appears, displaying the audio file as a waveform.

  5. Click in the waveform where you want to add a caption
  6. Click Add

    A new caption field appears.

  7. Type the Closed Caption
  8. Click OK

    Now you need to ensure that the Closed Caption feature will be available to your customers.

  9. Choose Project > Skin
  10. Select any Skin (ensure Closed Captioning is selected)
  11. Click OK

After adding the Closed Captions and previewing the project, you will most likely agree that the Closed Captions are hard to read (the default font size is too small).

Here is how you edit the Closed Caption properties:

  1. Choose Project > Skin
  2. Select the Playback Control tab
  3. Select Closed Captioning
  4. Click the Settings button.

You can use the options in this dialog box to control how the closed caption area will look in your published project.

The Lines Count area will allow you to make the Closed Caption area that appears in the published project either taller or shorter. If there is too much text to fit, the overflow text will be truncated.

The Font area allows you to change the font, font size, and color. I’d recommend using the Verdana font with a font size not smaller than 12. Anything smaller will be too hard to read.

The Background area controls the physical appearance of the closed caption. While you can select any color you like, I typically set the Transparency to 100% so you cannot see the Background area at all.

21 Replies to “Adobe Captivate 2: How To Add Closed Captions”

  1. Hi Joe,
    I agree that it can be a lengthy process, but it’s easy. It not that most developers choose to add closed captioning; for many developers, they MUST produce 508 compliant CBT–so it’s mandatory. The labor can be short-tracked by round-tripping with Word.

  2. Hi Joe,
    I agree that it can be a lengthy process, but it’s easy. It not that most developers choose to add closed captioning; for many developers, they MUST produce 508 compliant CBT–so it’s mandatory. The labor can be short-tracked by round-tripping with Word.

  3. Hi Joe,
    I agree that it can be a lengthy process, but it’s easy. It not that most developers choose to add closed captioning; for many developers, they MUST produce 508 compliant CBT–so it’s mandatory. The labor can be short-tracked by round-tripping with Word.

  4. Hi Kevin,
    I’ve just discovered – to my horror – that I can add CCs to slide audio but not failure caption audio (e.g. the failure caption for a click box). Is this true or have I missed something?
    Great to link up with another Captivate user, I will be back to your site again for sure.
    Thanks!
    Tim

  5. Hi Kevin,
    I’ve just discovered – to my horror – that I can add CCs to slide audio but not failure caption audio (e.g. the failure caption for a click box). Is this true or have I missed something?
    Great to link up with another Captivate user, I will be back to your site again for sure.
    Thanks!
    Tim

  6. Hi Kevin,
    I’ve just discovered – to my horror – that I can add CCs to slide audio but not failure caption audio (e.g. the failure caption for a click box). Is this true or have I missed something?
    Great to link up with another Captivate user, I will be back to your site again for sure.
    Thanks!
    Tim

  7. Is there a way to have the closed captioned text appear automatically without the user having to click on the CC button on the control panel – maybe a setting that I missed?
    Thanks!
    Lisa

  8. Is there a way to have the closed captioned text appear automatically without the user having to click on the CC button on the control panel – maybe a setting that I missed?
    Thanks!
    Lisa

  9. Is there a way to have the closed captioned text appear automatically without the user having to click on the CC button on the control panel – maybe a setting that I missed?
    Thanks!
    Lisa

  10. I have imported a PowerPoint into captivate, and added 14 multiple choice or t/f questions. If a student misses a question, I have captivate branch out to a review slide and then from the review slide the student has the opportunity to answer the question again. With this scenario, every student should be able to achieve 100%. The first three quiz questions work perfectly. If the student provides the wrong answer, captivate branches out to the appropriate review slide and then back to the question–where the previous answer is cleared and the student can provide a new answer. On question #4 on, the branching to review material works, but when brought back to the question, the stated answer is displayed on the bottom of the question slide and the student cannot provide a new answer. I’ve checked all the settings between the first three questions and the remaining questions, and all looks to be the same. Any thoughts?
    Thank you!

  11. I have imported a PowerPoint into captivate, and added 14 multiple choice or t/f questions. If a student misses a question, I have captivate branch out to a review slide and then from the review slide the student has the opportunity to answer the question again. With this scenario, every student should be able to achieve 100%. The first three quiz questions work perfectly. If the student provides the wrong answer, captivate branches out to the appropriate review slide and then back to the question–where the previous answer is cleared and the student can provide a new answer. On question #4 on, the branching to review material works, but when brought back to the question, the stated answer is displayed on the bottom of the question slide and the student cannot provide a new answer. I’ve checked all the settings between the first three questions and the remaining questions, and all looks to be the same. Any thoughts?
    Thank you!

  12. I have imported a PowerPoint into captivate, and added 14 multiple choice or t/f questions. If a student misses a question, I have captivate branch out to a review slide and then from the review slide the student has the opportunity to answer the question again. With this scenario, every student should be able to achieve 100%. The first three quiz questions work perfectly. If the student provides the wrong answer, captivate branches out to the appropriate review slide and then back to the question–where the previous answer is cleared and the student can provide a new answer. On question #4 on, the branching to review material works, but when brought back to the question, the stated answer is displayed on the bottom of the question slide and the student cannot provide a new answer. I’ve checked all the settings between the first three questions and the remaining questions, and all looks to be the same. Any thoughts?
    Thank you!

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