Link of the Week: Top 10 Worst Things SMEs Say or Do

PodCast: Top 10 Worst Things SMEs Say or Do

If you are a technical writer, you’ve doubtless heard a Subject Matter Expert (SME) utter one or both of these statements:

  • "Documentation isn’t necessary, the interface is obvious."
  • "The user will know how to do this. Don’t worry about it."

Brenda Huettner, an STC Fellow, an officer in the IEEE.org, and co-author of Managing Virtual Teams was interviewed about strategies for overcoming the top 10 Worst Things SMEs Say or Do.

Click here to learn more and listen to the PodCast.

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