Mark Hanigan, former international STC president, believes that technical writers often sell themselves short. According to information about the Podcast, Hanigan believes that "Given our skill set, our attention to detail, and our comprehensive understanding of the applications we document, we become de facto SMEs who can deliver more than just a software manual. We can create business requirements, contribute UML diagrams representing workflows and processes, create computer-based training, influence business methodologies, implement content management strategies, present training and e-learning courses to users, help meet regulatory standards, and more."
Click here to listen to the Podcast.