Questions of the Week

Question: What Do I Do if Adobe RoboHelp 7 and Word 2007 Are Not Getting Along?

I am using RoboHelp 7 as my Help authoring tool and Word 2007 as my word processor. When attempting to generate printed documentation with RoboHelp 7, I get a Word 2007 "macro" error. I have used Word 2003 in the past and could easily disable the macros. I am at a loss how to do this in Word 2007. Any ideas?

Answer

I can recommend two articles that will help. One is an article about the trouble people are having with macro security in Word 2007 and RoboHelp 7. Click here to read that article. And here is an article about how to disable macros in Word 2007.

Question: Can I Stop Captivate Text Captions From Resizing on Their Own?

Is there a way to prevent text captions from resizing after you go in and change one (or 2, or 10, etc.?)  I have Captivate 3, and this happens all the time to me when I have to tweak a caption. 

Answer

You sure can! Choose Project and deselect Autosize Captions.

Question: Can You Score Multiple Quizzes Independently in Captivate 3?

I have a simulation that has three branches.  The user makes a choice early on, slide 5.  When the user gets to the end of the first branch, the user can either end the whole simulation, or go to a different branch.  At the end of the second branch,  the user can either stop or  go through the third branch.  So the user can go through all three branches or do just two or just one. The problem is the scoring.  Whether the user goes through one, two, or three branches, only one branch will be scored, and the user will fail, because the simulation is basing the score on 108 slides, but the maximum it will score correctly is about 40. Any ideas on how to fix this? Or if it can be fixed? I am in Captivate 2.  We haven’t gone to Captivate 3 yet.

Answer

There is only one results slide for an entire Captivate project (even in Captivate 3). The three quizzes are actually considered one large quiz so the results slide considers the questions in the other quizzes wrong if they aren’t answered by your users. To get around this Captivate limitation, I would suggest that you split the branches into three different projects and "link" them together via a menu.


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