From Russell Lash, Cisco Systems
"Regarding the Captivate 3 article in the last newsletter about the dotted or dashed lines instead of solid lines from a background image…
"Regarding the Captivate 3 article in the last newsletter about the dotted or dashed lines instead of solid lines from a background image…
"The problem is not a corrupt background, but the wrong quality setting on the slide properties. Most of the time, people select High Quality from the Quality drop-down menu on the Slide Properties.
"By changing the setting down to JPEG, the problem goes away and the lines will appear normal.
"This problem usually only occurs with horizontal lines that are only 1 or 2 pixels in thickness. For projects that are demonstrations or simulations of an application, I would recommend setting the Quality to JPEG for the entire project (use the "Apply to all" setting to change the new Quality setting to all backgrounds in the project)."
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Excellent point Russell and thanks for sending your email. Your solution is certainly quicker than mine, and less severe. However, I would recommend that developers keep my steps in the back pockets… on more than one occurrence I've seen mysterious behavior on a slide (such as a button push) that were resolved by following those steps. -kas
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Note: Russell is a veteran Captivate developer, going back to the days of RoboDemo (RoboDemo was renamed Captivate when Macromedia acquired eHelp). Good to see that there are still a few of us veterans still out there. Remember the good old days of RoboDemo 4? There wasn't a Timeline and you couldn't even Undo mistakes–but those of us using RoboDemo still thought it was the greatest thing since sliced bread!