Adobe Captivate 3 Question: Why Won't My WAV Import into Captivate?
I've got a WAV file. When I go to import it into Captivate, I get an error message. Any ideas as to how I can get the audio to import?
Answer
Not all WAV files are created equally. I wrote an article some time back (it is now on my BLOG) that might help. Click here to read that article.
***
Adobe Captivate 3 Question: How Can I Add Right-Click Functionality?
Is there a way to have a right-click trigger a button (using a transparent button) on a slide?
Answer
There is no elegant way to add right-click functionality in Captivate 3 (Captivate 4 will fully support your efforts).
If want to move forward, review this link (fair-warning, getting it to work is not as cut and dry as presented).
***
Adobe RoboHelp Question: HTML Help Browser Error?
I'm using Adobe RoboHelp HTML 7 and generating HTML Help. I keep having the error show up "cannot find the HTML help browser installed on your system." What should I install to make the error go away?
Answer:
I'm betting that the required HHActiveX.dll is missing from your machine. This link should prove useful.
***
Adobe Captivate 3 Question: Are PowerPoint Animations Imported?
I currently do not use Adobe Captivate, but I have used it in the past. I'm analyzing eLearning tools currently and wondered if you can import PPT slides in a Captivate .cp file with the animation working properly? If this does work, are the animation pieces imported as separate objects on the Timeline and can you sync audio with those objects?
Answer:
The animations will come in, but the timing is beyond your control in this version of Captivate. The upcoming Adobe Captivate 4 has some major PowerPoint import improvements that will likely make your buying decision an easy one.
***
Adobe Captivate 3 Question: Do You Have a Capture Area Workaround?
I am currently creating an eLearning package for a piece of software. The software is a floating bar and therefore does not appear via Captivate's "select a window you would like to record" option.
If I move Captivate's red selection area over the the application, I can't add any text captions or images outside the selection area.
I found a way around it by selecting some of my desktop and the application bar (800×600), but now I'm seeing the captured desktop. Would you be able to suggest a way to record my application bar and interface, but exclude the desktop?
Answer:
You might try running NotePad and using NotePad's window as the "stage" behind your application. Since NotePad's background is always white, it might help down the road.
***
QuarkXPress 8 Question: Mac or PC?
I currently support a graphics department that is using an older version of QuarkXPress. They would prefer to use the Mac version, but our CIO insists that we are a Windows environment, and does not want to support a MAC. The user has stated many times that the MAC version works better. Can you guide me, in which would be the preferred way to go? Is there any justification in using Quark version 8 for Mac over Quark version 8 for Windows? If there is truly a benefit I will speak with the CIO.
Answer:
QuarkXPress 8 works equally well on a PC or Mac (I own both). The only limitation would be the power of the computer. If both systems have plenty of memory and a large drive, there shouldn't be a problem either way.
Got a question you'd like answered? Email me.
WRT the “Browser is not installed” issue, HHActiveX.DLL has nothing whatsoever to do with the error. What often happens is that a different browser such as Firefox has been configured. I believe the answer to this issue is to temporarily configure IE as the default. Then perform the action in RoboHelp. Once the action has been performed once, the default browser may be changed to the desired type.
WRT the “Browser is not installed” issue, HHActiveX.DLL has nothing whatsoever to do with the error. What often happens is that a different browser such as Firefox has been configured. I believe the answer to this issue is to temporarily configure IE as the default. Then perform the action in RoboHelp. Once the action has been performed once, the default browser may be changed to the desired type.
WRT the “Browser is not installed” issue, HHActiveX.DLL has nothing whatsoever to do with the error. What often happens is that a different browser such as Firefox has been configured. I believe the answer to this issue is to temporarily configure IE as the default. Then perform the action in RoboHelp. Once the action has been performed once, the default browser may be changed to the desired type.