Adobe Technical Communication Suite Question: How Can I Recover a Crash After Integrating RoboHelp with FrameMaker?
I have been following your "Integrating Adobe's Technical Communications Suite: Skills and Drills"
workbook, and every time I have tried to update RoboHelp after making
changes in FrameMaker (exercises on pages 121 and 123), the process
crashes and closes RoboHelp without making any change. The update
process bar gets almost two-thirds of the way to completion when a
message pops up that Adobe 7 has encountered a problem and needs to
close. The work is lost, and files are corrupted so that I have to
delete the Technical Communications folder and start all over again.
Answer
workbook, and every time I have tried to update RoboHelp after making
changes in FrameMaker (exercises on pages 121 and 123), the process
crashes and closes RoboHelp without making any change. The update
process bar gets almost two-thirds of the way to completion when a
message pops up that Adobe 7 has encountered a problem and needs to
close. The work is lost, and files are corrupted so that I have to
delete the Technical Communications folder and start all over again.
Answer
There
was a known problem with crashing that was fixed by Adobe via updates
to the Technical Communication Suite. You should immediately update
your applications by choosing Check for Updates from the Help menu.
was a known problem with crashing that was fixed by Adobe via updates
to the Technical Communication Suite. You should immediately update
your applications by choosing Check for Updates from the Help menu.
After updating, you can recover from your specific problem by following these steps:
- Close all of the TechComm Suite programs
- Delete the CPD file from your RoboHelp project folder
- Start RoboHelp and delete the reference to the FrameMaker book/files on the Project Manager Pod
- Re-import the FrameMaker files by reference and you should be
all set (you'll have to re-do some import settings, but you shouldn't
crash again)
While annoying, the re-import and remapping process only takes a few minutes in RoboHelp.
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Adobe Captivate 3 Question: Shouldn't Captivate Bookmark?
I
just read a post from someone who doesn't want Captivate courses to
bookmark. My problem is just the opposite. It always begins at the
first screen. And because bookmarking works in the courses designed by
3rd party vendors (not using Captivate), the LMS support believes it's
a problem with Captivate. Got any suggestions as to how I can
communicate with them?
just read a post from someone who doesn't want Captivate courses to
bookmark. My problem is just the opposite. It always begins at the
first screen. And because bookmarking works in the courses designed by
3rd party vendors (not using Captivate), the LMS support believes it's
a problem with Captivate. Got any suggestions as to how I can
communicate with them?
Answer
By
default, Captivate does bookmark by sending "resume data" to the LMS.
If you're saying that you have not changed Captivate defaults (Quiz
Preferences > LMS Customization Settings), and Captivate is being
allowed to send the data, I would suspect there is a setting within
your LMS that is at play here.
default, Captivate does bookmark by sending "resume data" to the LMS.
If you're saying that you have not changed Captivate defaults (Quiz
Preferences > LMS Customization Settings), and Captivate is being
allowed to send the data, I would suspect there is a setting within
your LMS that is at play here.
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Adobe Captivate Question: Can I Allow Users to Select Multiple Things on a Slide?
Hello! I just found your website and I LOVE it! I've found and am using your hints for multiple text box entries on a page
to simulate filling out a form. The problem is, the form I'm simulating
requires the user to check a indefinite number of boxes from a list.
Is there a way to add this function into a Captivate 3 presentation?
Thank you!
to simulate filling out a form. The problem is, the form I'm simulating
requires the user to check a indefinite number of boxes from a list.
Is there a way to add this function into a Captivate 3 presentation?
Thank you!
Answer:
You
could create a complex branching scenario where you have users click on
each of the boxes (you'd use click boxes to allow for the
interactivity). However, if there are 10 boxes and you allow users to
click them in any order, you're asking for trouble in the form of a
VERY complex series of branches.
could create a complex branching scenario where you have users click on
each of the boxes (you'd use click boxes to allow for the
interactivity). However, if there are 10 boxes and you allow users to
click them in any order, you're asking for trouble in the form of a
VERY complex series of branches.
Instead,
I'd record the lesson showing each box selected in order and then, in
Captivate, add click boxes and ask the student to select each option.
I'd record the lesson showing each box selected in order and then, in
Captivate, add click boxes and ask the student to select each option.
Adobe Captivate Question: Any Way to Stop the Lesson From Continuing?
I
have a page with a menu of links, each link opens up a Captivate movie
in a separate browser. I would like to keep the user on this menu page
until he/she clicks the option to continue to the next slide. How can I
do that? It seems that as soon as any of the links are clicked, the
slide progresses onward to the next slide.
have a page with a menu of links, each link opens up a Captivate movie
in a separate browser. I would like to keep the user on this menu page
until he/she clicks the option to continue to the next slide. How can I
do that? It seems that as soon as any of the links are clicked, the
slide progresses onward to the next slide.
Answer:
Change
the link that opens the URL and deselect Continue playing project (the
option is available in the drop-down menu to the right of the URL).
the link that opens the URL and deselect Continue playing project (the
option is available in the drop-down menu to the right of the URL).
Adobe RoboHelp Question: Can I Block Content from Generating?
I
am currently using RoboHelp version 7. I have applied Conditional
Formatting to topics that I do not want to appear in the on-line
publication of my project. When I generate the project the files do
not appear in the 'tree' – i.e. the Table of Contents. However, I have
discovered that when using the 'Search' function I am able to access
the files that have the Conditional Formatting applied to them.
am currently using RoboHelp version 7. I have applied Conditional
Formatting to topics that I do not want to appear in the on-line
publication of my project. When I generate the project the files do
not appear in the 'tree' – i.e. the Table of Contents. However, I have
discovered that when using the 'Search' function I am able to access
the files that have the Conditional Formatting applied to them.
Is
there a way to block users from accessing these files when using the
search function? I do not want these files accessed until I am ready to
have them available in the on-line publication.
there a way to block users from accessing these files when using the
search function? I do not want these files accessed until I am ready to
have them available in the on-line publication.
Answer:
You
can apply conditions to topics as well as content. Right-click a topic
and show its properties. You'll find what you're looking for on the Advanced tab.
can apply conditions to topics as well as content. Right-click a topic
and show its properties. You'll find what you're looking for on the Advanced tab.
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