If you're still using Captivate 3, you might come across a strange phenomenon where your production files (the CP files) disappear.
Here's the unhappy scenario: you'll be happily working away, and of course you save your work frequently. You close the project. You take a break, or you go home for the night. Foolish mortal… upon your return, you attempt to reopen the project and continue your work. However, the project is… gone. Did you delete it? Nahh. It's just gone.
Admittedly, I've never had this happen to any of my projects… ever! (And I've worked with and created thousands of CP files.) Nor have any of my developers ever informed me that they've had it happen. However, that's little consolation if it's happened to you.
I'm happy to report that, according to Adobe, this bizarre behavior has been resolved in Adobe Captivate 4.
What's that you say, you're not planning to upgrade to Captivate 4, and version 3 is still in your arsenal? Oh. Well then, take a deep breath… the following steps will help you retrieve the missing file if the aforementioned bizarre behavior makes itself known in your neighborhood.
- Upon finding that your CP file is missing, close Captivate right away
- Look for a .tmp file in the same folder where you expected to find the CP file
- Rename the TMP file giving it a CP extension
According to Adobe, you will then be able to open the project in Captivate and continue working away. If the project size is noticeably larger than it was before, there isn't cause for alarm. Adobe says that once you save the project, the file size will return to its normal state.
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Need to learn Adobe Captivate 4? Click here.