Questions of the Week

Adobe Captivate 4 Question: Why Isn't My Right-Click Working?
 
I'm using the new right-click feature in Captivate 4. When I tested this in my Web browser, the right-click only worked with a left click. What's up with that?
 
Answer
 
Choose Edit > Preferences. Under Publish Settings, deselect Enable Accessibility. Also, the right-click feature only works with Flash Player 8 or newer, so make sure that it's selected when you publish.
 
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Adobe Technical Communication Suite: Why Can't I Import a FrameMaker Document into RoboHelp by Reference?

 
I am trying to import a FrameMaker file into RoboHelp via Import by Reference (I saw this demoed at a trade show and I have both RoboHelp and FrameMaker). When I right-click the Project Files folder in RoboHelp, I can import, but not Import by Reference. What am I missing.
Answer
 
It sounds like you certainly have RoboHelp and FrameMaker installed on your system, but not the Adobe Technical Communication Suite. When you purchase the suite, the installer "hooks" the applications together so that you can import FrameMaker documents into RoboHelp by reference. If that option is not available, you'll need to install those applications through the suite's installer.
 
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Adobe Captivate 4 Question: Why is My Audio Mono?
 
I've just upgraded to the eLearning suite and Captivate 4 and I'm having a problem that I just can't figure out why. I've been recording podcasts in Captivate 3 successfully for the last few months. I have a single slide with the audio attached. I use Captivate to record the audio. I've just tried to use Captivate 4 for this purpose and for some reason it only records the audio in mono (1 channel) so that it only comes out of one speaker on playback.  Is this a bug in Captivate or is there some new setting I have to do? I still had 3 loaded so I used that and it worked fine. I really need to get an answer before I get into a lot of recording with the new version.  Any help you can provide is much appreciated?
 
Answer:
 
Looks like an issue being reported by others. This link should prove interesting.
 
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Adobe Captivate Question: How Do I Slow Those Things Down?
 
I developed eLearning that was put on our intranet. I created it in PowerPoint with animation and imported it into Captivate. In Captivate I have each slide fading in and out. When I view the training it works and the transitions are fine. I tested it in QA, Staging and Production.  In each environment it worked. I had it on a shared drive and my boss checked it and it worked for her. We rolled it out the other day and now some people seem to be having a problem with the slides fading out too quickly. The audio still plays, but the text and graphics are no longer on the slide. Any clue why some are seeing it properly and others aren't?
 
Answer:
 
When you imported the PowerPoint slides, you had the option to set the advance slide to Manual or Automatic. I'm betting you chose Automatic and now the slides are set to advance too quickly. I would recommend that you add a button on each slide set to go to the next slide. Users will be able to click each button at their own pace to navigate the lesson.

Adobe Captivate Question: Do I Need to Use JavaScript Here?

Is there a way in Captivate to use a click box to open/close a text caption on the same slide – similar to a Show/Hide layer in Dreamweaver?  This would be different than a mouse rollover to show the caption.  I'm wondering if it involves some type of JavaScript (I'm not a JS expert).

Answer:

No, you won't need a JavaScript. Experiment with the "Stick" navigation option of a Rollover Slidelet. I believe this will do what you're trying to do.

Adobe Captivate Question: Can I Prevent Navigation?

I have a tutorial I created that is basically imported PowerPoint slides with audio. When I publish, I want to be able to prevent people from hitting the forward button (so they are forced to listen to all the audio on the slide).  I don't have any quizzes associated with it, but even when I enabled quizzes, it still allows me to select the forward button for each slide. Any thoughts? Thanks in advance for your feedback.

Answer:

If you want to remove any and all chance of a user skipping ahead, you could remove the Playbar from the skin (Project > Skin). However,  I would not recommend that you do so since a lack of navigation has shown to lower the user experience (IMHO).

 

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