Questions of the Week

Adobe Captivate 4 Question: Is There a Better Way to Resize?
 
I hope you might be able to help me. I have made a rather basic mistake in creating my Captivate project with a screen setting different from the Web standard settings used by my organization. The result is that the lessons are very large and cut off some of the screen. I have used the resizing function available in Captivate (Project menu) but I have found that I still have to go in and manually change the text and caption sizes to make them fit. Do you have any suggestions as to how I might do this in an automated manner?

 

Answer

 
Sorry to say, but the display resolution and recording area are so critical, there is nothing you can do post-production to elegantly fix the problem should you make a mistake with either of those two settings. (That's why I spend so much time discussing both in my online Captivate class before we actually capture a single screen.)
 
While there is option to resize your slide objects when you resize the project, you've already seen that this feature is not perfect. The best you can do would be to recapture the screens at the correct resolutions and then import the objects and captions from the original projects. Using this technique, you will only need the screens, not the interactivity (which should save you the bulk of the production work).
 
***
 
Adobe Captivate Question: Why Aren't My Jumps Working?
 
I recently purchased Captivate 4 and have been learning to use it mostly by trial and error. While trying to create some very basic tutorials, I have had problems with the "go to slide…" option. At the end of my training, I want the user to have the option to click on a button and go back to slide 1 to try it all again. When testing the project via preview mode, the button just ends the tutorial after I click the button. Any thoughts would be helpful.
 
Answer:
 
The most likely problem isn't a problem at all. I'm betting that you are testing the link from the last slide to the first via Preview > Next 5 Slides. Using this preview mode, you aren't actually previewing the first slide so the jump to the slide won't work. If you want to test your jumps, preview the entire project.
 
***
 
Adobe Captivate Question: Can I Teach Captivate Classes?
 
What qualifications do you think you need to train in Captivate?
 
Answer:
 
You'd need certification from CompTIA; and meet the Adobe trainer requirements. And you'd need to pass the Adobe exam for Captivate.
 
***
 
Adobe Captivate Question: Does Captivate Create a Recovery File?
 
I just lost all the (Captivate) work I have done since 10:20 AM today. Captivate doesn't do automatic saves, does it? Or would I find my updates in a temporary file? I am guessing not… I forgot to hit Save since 10:20 and a cord pulled out of my machine and poof! My file closed. Any miracle cures?
 
Answer:
 
Sorry to hear about that. No, there isn't an automatic backup feature in Captivate; nor is there an auto save feature. If it's been that long since your last save, I'm afraid everything between the last save and the power loss is gone. Let your pain do some good for other Captivate developers out there… save and backup your work all of the time!
 
Adobe RoboHelp Question: What's Up with the Browse Sequence?
 
My RoboHelp browse sequence is not displaying correctly I am using a skin that I downloaded from the Adobe website. Is there some setting I must override to get the browse sequence to display correctly?
 
Answer:
 
Not every skin has browse sequences enabled. Check the properties of the skin and you'll find a browse sequence check box on the second screen. In addition, the browse sequence may, in fact be there. However, if the sequence does not match your TOC 100%, it will appear as two useless gray arrows and only kick in if you hit a topic in the sequence.
*** 

Got a question you'd like answered? Email me.

Leave a Reply

Discover more from The Logical Blog

Subscribe now to keep reading and get access to the full archive.

Continue reading