I'm running Captivate 4 on a PC with Windows Vista 64. When I try to open projects, they seem to open (the name appears in the title bar), but they don't actually open. Any ideas?
Answer:
Captivate is not Vista 64 bit certified and many features are not likely to work perfectly. However, this particular issue was resolved via a patch. You can download and install the patch by starting Captivate and choosing Help > Updates.
I have run into an issue with failure captions for click boxes and buttons. I began a project in Captivate 4 for a client and found failure captions were not displaying. Success and hint captions displayed without issue, but no failure captions. This happened on multiple slides. I then began rebuilding the project in Captivate 3 and found the same issue. I am running Windows XP sp2, IE6 (client standard), and Flash Player 10.0.22.87. Captions are set to display for the default 3 seconds, with a half second fade in and out. This is a hand built project (no recording). I have tried the following to correct the issue:
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Deleted both captivate_v30 and captivate_v40 dat files.
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Created a one slide blank project in both Captivate 3 & 4, inserted a click box and button with success, failure and hint captions on each. These worked.
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Copied the interactions from the blank slide to my project, issue returned. Success and hint captions displayed, failure captions did not.
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Uninstalled Flash Player 10 and installed Flash Player 9.0.151.0. No impact on the issue.
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Uninstalled and re-installed both Captivate 3 and 4 with no impact on the issue.
The problem is probably more simplistic. Check your slides and see if there are multiple, competing objects on a slide.
Response:
I did find that the competing objects were the issue. I had an Exit and Back button set to display for the entire slide duration that was interfering with the objects I intended the student to use in the simulation. Once I adjusted their timing to appear after the last interaction object on each slide everything started to work.
Laura Hesketh, a Learning and Development Specialist working in Australia sent the following email:
"I am an instructional designer currently contracted to the Commonwealth Bank to develop a range of eLearning modules in Captivate 3 (they're not ready to upgrade to 4 yet).
Answer:
Before I could respond in any meaningful way, Laura sent a second email with this:
- The most effective is to reduce the file size to less than
100kb. For most Captivate projects this still offers a good quality resolution in PNG format. - Using Photoshop, lock the transparency then save the file again. If the save was previously interlaced then choose the opposite (none) this time–reverse if interlaced previously. Then reimport the file. This is not always effective but for some quirky reason, sometimes it works. It will not work with very large files but seems to work with stubborn smaller PNG files, where Captivate is interpreting transparency as black."
I have created a Captivate 4 aggregated file containing 5 swfs. Everything works beautifully except, and it's a show-stopper, the right-click functionality. For some reason, none of the right-click simulations work in any of the modules. Any experience with this issue? I have been searching and so far have not found this as anyone else's issue. I would really appreciate any help that you could give me.
I know Captivate can take a PowerPoint presentation and publish, but I am wondering if it is possible to reverse the process. Can I take Captivate and publish as a PowerPoint presentation?
Answer:
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