Camtasia 6: Why Won’t Some Gifs Work?

I received this email last week…

Question:

I'm
using Camtasia Studio 6. Suddenly some of my gif images won't go to the
Timeline. They import just fine, but I get a "codec" error when I try
to drag them to the Timeline. These images used to work just fine–they
haven't been updated in forever. What did I do wrong? Any ideas?

Answer:

You
didn't do anything wrong. According to TechSmith, the makers of
Camtasia, the culprit is a recent Windows Security Update (KB975560).
It seems that thanks to the update, some gif and jpeg images can no
longer be added to the Camtasia Timeline. The issue was fixed in the
new Camtasia Studio 7. However, TechSmith says that developers still
using Camtasia Studio 6 will need to convert any problematic gif images
to png before adding those images to projects.

6 Replies to “Camtasia 6: Why Won’t Some Gifs Work?”

  1. I got the same problem when using .png. Do you have a solution for that? I’m using Windows 7. Please email me a response as I don’t see a way to subscribe to replies on this blog.

  2. I got the same problem when using .png. Do you have a solution for that? I’m using Windows 7. Please email me a response as I don’t see a way to subscribe to replies on this blog.

  3. I got the same problem when using .png. Do you have a solution for that? I’m using Windows 7. Please email me a response as I don’t see a way to subscribe to replies on this blog.

  4. Barring an upgrade to Camtasia 7, the only solution is to save your images in a different format, add them to the clip bin and then to the timeline.

  5. Barring an upgrade to Camtasia 7, the only solution is to save your images in a different format, add them to the clip bin and then to the timeline.

  6. Barring an upgrade to Camtasia 7, the only solution is to save your images in a different format, add them to the clip bin and then to the timeline.

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