Adobe Captivate: A Font Frenzy

I recently sent you some information about a Captivate problem that I experienced: 

Soon after the green Captivate splash screen appears, the program freezes. 

The problem of Captivate hanging up on start-up is, according to the Adobe forums, one that is encountered quite a bit with versions 4, 5, and 5.5."

I tried installing, uninstalling and reinstalling Captivate several times, to no avail. The Captivate forum pages offer various remedies. I found a solution that worked on this page (at the bottom).

Apparently, if there are corrupted fonts on the PC, this can cause Captivate to hang up.

To resolve the issues, developers will need to:

1. Download and install FontFrenzy.
2. Take a Snapshot of the fonts on the PC.
3. "Unfrenzy" — this moves all the non-system fonts on your PC to a specified directory. All you will have left in the Windows\Fonts directory will be the fonts that were installed with Windows.
4. Start Captivate.

To get your fonts back, you can "Refrenzy" them, or a selected group of fonts. I'm currently re-installing my fonts one letter of the alphabet at a time, then running Captivate after installing, for example, all the fonts starting with "C." In this way I hope to eventually track down the corrupted fonts."

UPDATE

I installed the fonts, alphabet letter by letter, until I got to I. After each letter's fonts were installed, Captivate would run. However, after I installed the fonts starting with the letter "I", Captivate froze again.

When I looked at the font names, I noticed that there were two fonts with an umlaut in the font name, on the letter "e", thus "ë."

I deleted both fonts from the Windows\Fonts directory and Captivate loaded without a problem.

It seems that, for whatever reason, Captivate can't handle fonts with an umlaut in the font name… something to bear in mind when people mention that they're experiencing the "Captivate freezes while loading problem."