Adobe Captivate 6: Instant Answer Feedback

by Lori Smith 

Adding a quiz to an eLearning lesson gives you the ability to assess a learner's comprehension. Certainly tracking comprehension and pass/fail rates is important for anyone designing a course. However, quizzes can often be stressful to the learner. Rather than look at a quiz as a measuring stick to comprehension, I take a different approach (and hopefully lower my learner's stress level). I treat quizzes as an opportunity for me to communicate with my learner. In a live class, I communicate with my learners by simply asking direct questions. 

Me: "Hey Bob."

Bob: "Yes?"

Me: "Earlier we were learning about super heroes and talked about the best super power. Do you remember what that power was?"

Bob: "Running really fast?"

Me: "While that's not a bad super power Bob, in reality, super strength is better. As you may recall…"

It doesn't matter if the learner answers my question correctly. By simply asking a question and then getting an answer, the lines of communication are open. In the example above, when Bob answered my question incorrectly, but then received the correct answer, learning occurred for Bob (and anyone else who was listening to the exchange).

How can you open a similar line of communication in an eLearning lesson (where there is never any live interaction)? One solution lies with Captivate's ability to provide an explanation as to why an answer is right or wrong (above and beyond the standard correct/incorrect captions that most developers use).

Let's use the simple quiz question below as an example. Since the correct answer is A) Superman, I've made it the correct answer by selecting the radio button to the left of the Superman answer.

Who is really super?
My next goal is to provide feedback should my learners select either of the other answers. On the Question Slide, I selected answer B (Green Lantern).  

On the Properties panel I found the Advanced Answer Options group. I selected both Advanced Answer Option and Show Feedback Message.

Show Feedback Option

A feedback caption appeared on the slide.  

Feedback caption

I edited the caption and then repeated the process for the other answers. 

Multiple Feedback captions   

When the learner takes the quiz, the proper feedback caption will appear depending upon the selected answer. 

***

Looking to learn Captivate quickly? IconLogic offers multiple live, online Captivate 6 classes each month including An Introduction to Adobe Captivate and Advanced Adobe Captivate concepts.

12 Replies to “Adobe Captivate 6: Instant Answer Feedback”

  1. Hi Lori,
    Just saw this post and had a quick question. My client wants customized feedback for each answer selected (4 answers for each question), so I will be using the advanced options feature. For each incorrect answer, the feedback will appear and the action will be “No Action”. For the correct answer, the action will be “Go to Next Slide”. However, it seems that the only way this customized version would work would be if I set the number of attempts to “infinite”. My client wants only 2 attempts per question with customized feedback for each answer. Is this possible?
    Many thanks!!!

  2. Hi Lori,
    Just saw this post and had a quick question. My client wants customized feedback for each answer selected (4 answers for each question), so I will be using the advanced options feature. For each incorrect answer, the feedback will appear and the action will be “No Action”. For the correct answer, the action will be “Go to Next Slide”. However, it seems that the only way this customized version would work would be if I set the number of attempts to “infinite”. My client wants only 2 attempts per question with customized feedback for each answer. Is this possible?
    Many thanks!!!

  3. Hi Lori,
    Just saw this post and had a quick question. My client wants customized feedback for each answer selected (4 answers for each question), so I will be using the advanced options feature. For each incorrect answer, the feedback will appear and the action will be “No Action”. For the correct answer, the action will be “Go to Next Slide”. However, it seems that the only way this customized version would work would be if I set the number of attempts to “infinite”. My client wants only 2 attempts per question with customized feedback for each answer. Is this possible?
    Many thanks!!!

  4. Hi Diana,
    For all of the incorrect answers, choose the advanced answer option with customized feedback and action No Action. For the correct answer, DO NOT choose the advanced answer. On the Quiz Properties of that slide, in the action group, set attempts to 2 and the action to GoToNextSlide. If you need customized feedback for the correct answer, you can just edit the correct caption to say what you want. I believe this will give you the behavior you are looking for.

  5. Hi Diana,
    For all of the incorrect answers, choose the advanced answer option with customized feedback and action No Action. For the correct answer, DO NOT choose the advanced answer. On the Quiz Properties of that slide, in the action group, set attempts to 2 and the action to GoToNextSlide. If you need customized feedback for the correct answer, you can just edit the correct caption to say what you want. I believe this will give you the behavior you are looking for.

  6. Hi Diana,
    For all of the incorrect answers, choose the advanced answer option with customized feedback and action No Action. For the correct answer, DO NOT choose the advanced answer. On the Quiz Properties of that slide, in the action group, set attempts to 2 and the action to GoToNextSlide. If you need customized feedback for the correct answer, you can just edit the correct caption to say what you want. I believe this will give you the behavior you are looking for.

  7. Lori:
    I have Captivate 6, but there’s no Advanced Answer Option under my Properties panel. Is there some other way to access the Option?

  8. Lori:
    I have Captivate 6, but there’s no Advanced Answer Option under my Properties panel. Is there some other way to access the Option?

  9. Lori:
    I have Captivate 6, but there’s no Advanced Answer Option under my Properties panel. Is there some other way to access the Option?

  10. Hi David.
    It is there in cp6, but a little tricky to get to. If you have a multiple choice answer, double click the actual letter, that is, not the circle to the left of the letter, but the letter (A, B,C, etc). Then you should see the Advanced Answer Option section on the properties panel. If you have a true/false question, the option is not available because you can simply use the provided success/failure captions and customize that text.
    Lori

  11. Hi David.
    It is there in cp6, but a little tricky to get to. If you have a multiple choice answer, double click the actual letter, that is, not the circle to the left of the letter, but the letter (A, B,C, etc). Then you should see the Advanced Answer Option section on the properties panel. If you have a true/false question, the option is not available because you can simply use the provided success/failure captions and customize that text.
    Lori

  12. Hi David.
    It is there in cp6, but a little tricky to get to. If you have a multiple choice answer, double click the actual letter, that is, not the circle to the left of the letter, but the letter (A, B,C, etc). Then you should see the Advanced Answer Option section on the properties panel. If you have a true/false question, the option is not available because you can simply use the provided success/failure captions and customize that text.
    Lori

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