by Kevin Siegel 
Here's an interesting scenario: You create a Captivate project that contains 12 slides: 10 question slides, each worth 10 points, and two "transitional" slides containing simple navigation buttons.
During the testing phase, a beta-tester who answers all of the questions correctly should be awarded 100 points. Simple. Interestingly, every beta-tester who answers the questions correctly receives a score of 96 from the LMS. Huh?
How about this one? You have a five-question Captivate project. As with the first example, this project also has a couple of "transitional" slides containing navigation buttons.
During the testing phase, the progress indicator on each of the question slides indicates that you are on slide 2 of 6, when you are actually on the first question slide. What's up with that? Keep in mind, the project only contains five questions so the first question slide should have indicated that you were on slide 1 of 5.
I've seen these problems before. The issues aren't with the question slides, and they're not a problem with your beta tester. The problem is typically found with the buttons on the "transitional" slides.
If you were to select a button and visit the Reporting group on the Properties panel, you'd see that many objects (click boxes, buttons, text entry boxes) can report user interactivity. In short, the object can be treated like it's part of a quiz.
If you select Include in Quiz, your question number counts will be thrown off. If you select Report answers and Add to total, your quiz score will likely be thrown off.
Here's the real challenge: Imagine you have 100 slides. Some of the slides are question slides; the majority are simply interactive or contain buttons. It's going to be a real pain to open each of your slides, show the properties of objects, and ensure the Reporting options are set correctly. What's a developer to do? Read on…
Choose Project > Advanced Interaction to open the Advanced Interaction window.
You can use this handy window to control all of the reporting objects in your project. For instance, if you wanted to stop a button from being added to the quiz total, all you need to do is select the object in the Advanced Interaction window and, on the Properties panel, Reporting group, deselect the Add to total check box.
If you'd like to see a demonstration of how to Report a score without using Question Slides and how to use the Advanced Interactions feature, check out this video on the IconLogic YouTube channel.
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Looking for training on Adobe Captivate? IconLogic offers multiple live, online Adobe Captivate classes each month including Introduction to Adobe Captivate and Advanced Adobe Captivate.