Adobe Captivate: Customizing Quiz Question Feedback

I love the quizzing functionality in the new Adobe Captivate (version 12.2) and find it superior to Adobe Captivate Classic. However, editing the question feedback in Classic was easier and more straightforward. In Classic, you edit the question feedback directly on the slide. In the new Captivate, the process for editing the feedback captions isn't so easy.

First, insert a Captivate question slide by clicking Create New Slide and selecting a question type.

In the example below, I'm using a multiple-choice quiz question and settling the age-old debate about the world's greatest breakfast cereal.

In Captivate Classic, you can specify a correct answer directly on the slide. It's super easy. In the new Captivate, you first need to click Select answer on the Visual properties to select the correct answer.

On the slide, now you can specify the correct answer by clicking to the left of the answer (this part is just like Classic). To set the answer, click Done. I've made the only correct answer in the example below: Cap'n Crunch.

If you preview the slide and answer the question, you'll see feedback captions for an incorrect or correct answer. In the example below, I've answered incorrectly. The default feedback is That's incorrect! Click anywhere or press 'y' to continue.

I'd like to customize the feedback. When I mentioned things being muddy earlier, this is what I mean. Remember, in Classic, the feedback can immediately be edited onscreen. In the new Captivate, muddy means there's no obvious way to edit the feedback. Where are those pesky captions?  Read on, and I'll clear things up for you.

On the Visual properties, Components area, click Show.

At the top of the slide, you'll see the green correct feedback area. But there's no obvious place to edit the content. This is where you'll need to modify states–a process very different than Captivate Classic.

Select the feedback area at the top of the question slide to display the States panel. There are states for a correct answer, an incorrect answer, and a message for an incomplete answer. In the example below, I've selected the Correct state and, onscreen customized the feedback message.

In the example below, I've selected the Incorrect state and customized the incorrect feedback message.

And here is what the slide looks like when previewing.

If you need help with Adobe Captivate, we offer Captivate development services, training, and one-on-one mentoring. Send me an email (ksiegel@iconlogic.com) or give me a call at 888.812.4827