One of the three most common features of any help system is the Table of Contents (the Index and Search features are the others). However, even while most Help Authors take the time to create a detailed and seemingly helpful TOC, most Help System customers will not look to the TOC first when they are trying to get help. Instead, customers they will typically look to Search the Help System or use the Index.
Why don't Help customers look to the TOC first when looking for Help? As helpful as the TOC might seem to a Help author, the TOC is typically laid out in a logical order that's only logical to the person who created the TOC.
If customers saw the topic they were looking for on the TOC, there's a good chance they would click the topic on the TOC and open the topic. The problem is that a typical TOC might be made up of books inside of books inside of books. There is simply very little chance that the topic in question is open for the customer to click.
RoboHelp's Synchronize Table of Contents feature will automatically show where a topic is located on the TOC while customers use the Index or Search feature to get help.
On the Single Source Layouts pod, show the Properties of either FlashHelp or WebHelp. Click the Next button and select Synchronize Table of Contents and then select Automatically from the drop-down menu at the right.
Generate and view your project. Use either Search or the Index to find a topic that is on the TOC. The topic will be highlighted on the Table of Contents. Believe it or not, the more your customers see the topic on the TOC, the more likely it will be that they will use the TOC to find and open the topic in the future.
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