Adobe Captivate 3: Sending Reporting Data via Email

I've received several emails from Captivate developers stymied by the process of getting Captivate quiz data via email. Since Captivate has more than one place where you can specify an email address, I thought it would be helpful to show everyone how to ensure quiz results are sent to any email address you require. 
  1. Create or open a Captivate project.
  2. Ensure the project has at least one question slide, or at least one object in the project that is reporting.

    You can enable reporting for a project by showing the Properties of an object and selecting Include in Quiz and Report answers on the Reporting tab.

    Enable reporting for an object

  3. Choose Quiz > Quiz Preferences to display the Preferences dialog box

    Quiz Preferences dialog

  4. Select Enable reporting for this project

    Enable reporting for this project

  5. Select E-mail and then type the email address of the person who should receive the reporting data (the data will be saved to an ATT file if you select Attachment).

    Email address typed into Quiz preferences

  6. Select Settings from the Quiz category

    Settings

  7. Select Show Score at end of quiz

    Show Score at end of quiz

  8. Click OK

    There should now be a results slide in your project containing a Send E-mail button.

    Buttons on the Results slide

    The results slide can be customized to suit your taste and is typically positioned near the end of the project. When customer's click the Send E-mail button in your published output, Captivate will gather the reporting data from the project, and then email the data to the email recipient you specified earlier. 


Do you have a Captivate production problem that's making you pull your hair out? Email your problem and let others learn solutions from your experience.
 

 
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6 Replies to “Adobe Captivate 3: Sending Reporting Data via Email”

  1. I want to include user name with quiz score. I’ve created textbox for user to type in his/her name at start of quiz. How do I get quiz results to include user name in email?

  2. I want to include user name with quiz score. I’ve created textbox for user to type in his/her name at start of quiz. How do I get quiz results to include user name in email?

  3. I want to include user name with quiz score. I’ve created textbox for user to type in his/her name at start of quiz. How do I get quiz results to include user name in email?

  4. I followed the instructions above and was able to get the email to work (sending from my work email to my personal account). But then when I sent the program out, the emails did not come through. Had a friend test it, and it seems the program is opening Outlook but no data is being collected or sent. Any suggestions? (We’re not using an LMS to test this; just the actual published file).

  5. I followed the instructions above and was able to get the email to work (sending from my work email to my personal account). But then when I sent the program out, the emails did not come through. Had a friend test it, and it seems the program is opening Outlook but no data is being collected or sent. Any suggestions? (We’re not using an LMS to test this; just the actual published file).

  6. I followed the instructions above and was able to get the email to work (sending from my work email to my personal account). But then when I sent the program out, the emails did not come through. Had a friend test it, and it seems the program is opening Outlook but no data is being collected or sent. Any suggestions? (We’re not using an LMS to test this; just the actual published file).

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